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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 712 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, lots of GB. Doesn't slow down when I have multiple windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and am really impressed. Great screen, nice look, speed is on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, storage, battery life. OK startup time. Bloatware not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Touchscreen set aside, it's a great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use...I installed Windows 7 and LOVE this machine..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great laptop with clear screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. The screen is large and the laptop is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good option for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic computer for Netflix, pictures and email. I had not heard of ASUS but the salesperson talked me into it. So far I have had no problems. Good price. Good product. Highly recommend the Geek Squad protection add on. They put my virus protection on, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop to fit my needs. I was looking for something that would be powerful enough and have the touch screen option. I had looked at the surface notebook but could not see paying that much as this time. I love ASUS brand this is my 3 laptop and love it.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Had to replace the first one I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop seems to be alright. I do not feel the quality is what it should be compared to the two other Asus laptops I purchased in the past. After having to replace this one because of a bad hard drive, I must admit I'm a bit leary of buying another Asus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast. Very Clear picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended this product. I don't game and I don't save movies or videos so this should last a long time. I can add optical drive if I wish at only $39.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty goof no problems. Would buy it again.simple and very friendly to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Asus 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new laptop. I find the ability to fold it into a tablet and the touchscreen extremely useful. It is easy to use and the battery life is long. It charges fast and seems to hold the charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this laptop for 1 month and it's been a pleasure to use. The touchscreen is great when using it as a notebook, however I like using a mouse in laptop mode. There are no complaints, so far, except for one tiny exception, it takes a while to boot up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great PC for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was easy to set up, very nice sleek design. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop for my vet school dasughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my daughter's old laptop, which was not powerful enough to handle the demands she was putting on it as a student at Veterinary college. The new machine on the other hand handles all the tasks she uses it for easily. It's fast, responsive, and can handle the ability to have many different programs running simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the specs I assumed this computer is going to be a beast. I will say I haven't used this computer like a work horse yet. So far I am judging this on the start up and how long it takes for this thing to think. I was going to purchase a apple laptop instead but didn't want to put out the extra $200 for the apple air that had pretty good specs. This one had better specs and larger screen. in some ways I kind of wish I went ahead and got the mac but I am going to give this a fair shot. I will have to do another review in a few months. Oh ya im trying how to figure out how to shut off these automatic updates as i am a Dj and hate for these update to happen when im about to Dj a Gig (scary)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who was starting her freshmen year at college. She loves it. It has the touchscreen and the foldover closure, so it looks like a huge tablet. It can be a little slow on the campus WiFi but otherwise it does all she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy with flexibility of this computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, intuitive, great battery life, excellent screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given an Asus laptop about 7 years ago. I loved the way that technical suppirt was friendly and efficient as well as the ease of using the laptop. Now with this one, it's just as awesome! I will continue to buy Asus. Why get a laptop made with Asus parts for more when you can go get an Asus laptop that beats the competition in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no issues. It has great speed and storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy to use, great display, seems very durable

    I would recommend this to a friend
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