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Customer Ratings & Reviews

Your price for this item is $649.99
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Customer reviews

Rating 4.4 out of 5 stars with 712 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Q504UA's touchscreen, performance, ease of use, lightweight design, and battery life, frequently citing these aspects as key strengths. Many also appreciate its price point and ample RAM and storage. However, customers are negative about the hard drive's reliability and the lack of a CD/DVD drive. Some users also expressed dissatisfaction with the pre-installed Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 712 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Asus Q504U Notebook PC is an excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook works very well with my accounting program. The processor is fast. The keyboard is designed in a way that is good ergonomically. Overall, it is a great notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    durable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review on this laptop and I love this machine! It is made out of metal and the hinge is nice and stiff and seems durable so I think it will last a long time. It is a very fast machine and I love how easy the keys are to press - makes for fast typing. Overall, this is the best laptop I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good everyday notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs word processing, audio editing (I use Sony Sound Forge) and photo downloads and edits (via Photoshop Elements) flawlessly. Not superfast, but video and audio stream effortlessly. Good keyboard feel; unit feel solid.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    This is a great laptop for my husband.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first experience with an Asus product. My husband is very happy with it. We did get a great deal on it. Since we mainly use our laptops daily, he wanted something that would be fast and this has bee wonderful.

    I would recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 5 out of 5 stars

    Decent product with a few limations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus - Q504UA 2-in-1 is a decent product having a couple of limitations, i.e. no CD ROM drive. To improve this situation external USB drives can be purchased. Getting the Asus - Q504UA 2-in-1 setup for use is time consuming, but once all the problems are ironed the Asus - Q504UA 2-in-1 is a fine machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's a new experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop tablet hybrid was the perfect laptop for me and my University classes. I study Digital Production and I can't wait to take the graphic desing classes so I can draw my way out for a A+. The touch screen is smooth. The only bad thing I can say is that there are no covers for this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast laptop, the problem is that they don't say much about the fact that it can take a M.2 SSD. The drive that comes with this is only 5400 rpm drive. This is great for storage but put the M.2 drive in for the main drive and it will boot in 4 to 5 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive, powerful, beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having previously purchased a Lenovo notebook, I am a recent convert to Asus. Their products are beautifully styled, and well equipped, especially at their respective price points, without being loaded down with bloatware. I have no doubt that I will continue to go with Asus in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old ASUS with Windows 7 that finally gave up the ghost. My new one has Windows 10. So far, no problems. Wish it had a DVD drive, but I'm going to pick up an external drive at some point. Although, the fact that I haven't needed it yet does say something about how necessary it is.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    very slim and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Slim, fast work as expected Cons - I don't like the power button location. it is hard to press that button on side. may be after some time i will be use to that but for now its not convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a hard chrome outer shell it is a bit more solid than most and seems to be tougher. My husband does construction and is very rough on things and this is perfect for him. The RAM and all that other stuff it comes with is really great. Super happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Sleek and easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complementary security software that came with it kept getting in the way of setting up the laptop initially. So, we decided not to download it. The laptop works smoothly and we are pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My Toshiba crapped out so I needed to get a new one for school. Took the Best Buy Associates advice and got the ASUS with everything that the Toshiba had for less money. Not to shabby.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop! It does everything I need it to plus some fun extras. I haven't quite figured out how to get the keyboard and touchpad to turn off in tablet mode, but it is probably user error. =)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used ASUS motherboards befor and they are definitely at the top of my list. Their laptop doesn't disappoint. Quality and Performance are obvious with all the functionality of this great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's almost a year since I received this as a birthday present from my husband. To finally be able to write a review. Honestly I was quite annoyed at the fact that the WiFi kept disconnecting, no matter what I did. Finally I came across an update from Intel itself that is specifically for the WiFi & Bluetooth on the notebook. Apparently it's not preloaded when you buy it, but you have to get it directly from Intel itself. Like I said, that info is NOWHERE in the online manuals at all. You will run the updates with Microsoft and it will say everything is up to date..but it is not. Even if you go to the Asus website, which also has a ton of updates too. But not the one with the Golden Key for what you need to make this the fine Notebook that it will be, once you get pass that whole WiFi/ Bluetooth nightmare. I hope this helps someone, because I was so ready to just return the whole thing before this fix.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for a soon to be college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new computer for her soon to begin college adventure. She liked the design the and the features. Likes the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great screen resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 9 year old Asus laptop with this new one. The screen quality is excellent. I do have trouble with the power button because of my arthritis. I only use the computer for simple things like office tasks, email, facebook and shopping so this is perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, got it for my 13 yrs old grandkid, easy to set up, worked really good until he started gaming, laptop got frozen for some hours, had to return it, nothing wrong for daily use, good screen size, good colors, but not for my grandkid gaming purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never owned a laptop before and needed to purchase one for my children to use for school. I looked up reviews and saw this brand had good reviews. A salesman at the store agreed it was a great product and it was a done deal. Great price and love everything about it!

    I would recommend this to a friend