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Customer Ratings & Reviews

Your price for this item is $497.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.1 out of 5 stars with 346 reviews

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Rating by feature

  • Battery Life

    Rating 3.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 346 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and the capabilities of this laptop are endless. Great for my needs with this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on Display are not too good, it's programed in english but keeps on redirecting to pages in spanish, battery life is not good either

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SendyL,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend using the MyASUS application to perform a system diagnostic check up on your device.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2204004820-0016) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1045716/ Asus

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good with games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i did not like the heavy part of the conputer being the screen, but i am getting use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Tablet gaming powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful windows tablet pc. Core i9 with Nvidia on a tablet form factor is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Buy buy this computer...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a perfect computer, for work and gaming. is the best.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    It’s a lot of bang for your buck, but it is heavy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for what it is a little too heavy in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Asus rog z13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast little laptop/tablet.. would purchase again highly recommended..

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    best tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer and tablet. Just wish they made a case

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If this computer was a person I would run it over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely the worst computer I’ve ever owned. Constant issues from about a month after purchase till now. I’ve taken it to multiple places to have it worked on since then and for a computer that gets turned on once a week just to boot up adobe it sure does break. I can’t count genuinely how many times this computer has just randomly shut off on me upon start up even though it was fully updated or even how many times it has died while being hooked to a fully functional charger. When I am on my death bed and my children and grandchildren are surrounding me with love my dementia riddled self will not remember them, but I will remember my seething hatred for this device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I wish they make one with OLED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it for last 2 years, probably the best laptop i ever bought, I wish they make one with OLED (display is little cheap)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a good small work and gaming tablet but you will need a Hub for extra connections. The downside is the size of the hard drive for games, but it works well. A J5create is a great option for a hub, and there are 2 USB-C ports on the left side one under some rubber cover. I got it on sale, so it was worth it at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best latop i ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i liked about it was that it could handle most of my gaming smooth play,

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a perfect laptop for work and gaming. Touch nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible gaming device.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this laptop. I'm on my 2nd laptop in less than a year. 1st one the touchscreen didn't work right out of the box. I did a bunch of troubleshooting, to no avail. I called Asus, who had me do some more, still nothing. They had me return it for an in-warranty exchange. Less than a year with the 2nd one - touchscreen has become sporadically unresponsive. It takes several taps just to close a program.. Performance - This is a terrible "Gaming" computer. It struggles to play even the most basic simple games. Lots of stutter and lag. I've factory reset the device, made sure all the drivers and software, etc are all up to date - no improvement. I do not recommend this device at all. Can barely even do what I bought for it to do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice little battery sucker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it was a little underpowered with the 3050 ti and the battery life was super sup par

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sully ,

      We regret to learn that you having battery draining issues , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below , If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004820-0017)Thank you for choosing ASUS.


      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    It's a beast for it's size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is impressive, it runs COD warzone 2.0 without any issues. When paired with the 3080 xmobile it's even better. I get over 70 frames using the built in 3050 to and anywhere between 130 - 175 frames with the 3080 external xmobile GPU. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Gaming “Tablet”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability and power of this gaming tablet! This works great for when I'm on a business trip and want to play a game in the hotel after using it all day for work. The battery honestly doesn't last very long, so you will always need the power cord nearby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for casual gaming while traveling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a gaming computer. Been playing Diablo 4 in a hotel room for a few weeks and it is holding up nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The innovation is great but the battery life is horrible.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Vincent ,

      We regret to learn that your laptop battery draining, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ:[Notebook] Troubleshooting - How to fix the short battery life problem - https://www.asus.com/support/FAQ/1043914/ If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004820-0013 )Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Great Concept, Average Execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I owned this for about a week. It was a solid everyday use device that could game a low to moderate settings depending upon the games optimization. Solid build quality and good touch response on the screen. Speakers weren’t bad for a device this size. However portability takes a toll on performance. The negatives of this device are fairly straightforward with the biggest one being cooling. This devices fans will run full throttle and extremely loud to the point of the microphone being unusable without ai noise cancelling enabled. Even simple tasks such as watching a YouTube video or shopping on Amazon will cause this to happen. Additionally there are other hardware issues. It had crashed while on a simple Skype call and had several graphics issues such as displaying nothing but a green screen and crashing the program responsible for taxing the gpu. Overall if your unit works well and you are not a much of a gamer this could be a good device. However I cannot recommend fully to anyone who wants to game on the go based off my experience. I would hold off until the next gen comes out if they continue this product line.

    No, I would not recommend this to a friend