Customer Ratings & Reviews
- Model:
- GZ301ZE-Z13.I93050T
- |
- SKU:
- 6494629
Customer reviews
Rating 4.1 out of 5 stars with 347 reviews
(347 customer reviews)Rating by feature
- Battery Life3.1
Rating 3.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not for mobile games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only giving this a low rating because it’s not like a normal tablet like an iPad. I bought this for playing PUBG mobile. I talked with Best Buy support they said I could play PUBG mobile with out emulation. That is incorrect. The only way to play PUBG mobile on this device is through emulation and the game recognizes that and only lets you play with other emulators. So you’re playing with pc people. If you want a hand held pc. This is great. But I would not rate this as a tablet for mobile gaming. It’s more of a mobile pc for gaming. Which doesn’t make sense for a “mobile game”. For my pc I’ll stick with my desktop. This is not what I expected nor wanted. Beware.
No, I would not recommend this to a friend- Cons mentioned:Battery life, Ram
Rated 2 out of 5 stars
Good first gen. Anxiously awaiting next,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. Everything I have been looking for in portability but it was only slightly faster than my ASUS Flow x13 2021 and had much shorter battery life. I found that after many firmware updates the tablet still had issues like the keyboard backlight not staying on. Also it feels like ASUS is still experimenting on balancing the power budget between the CPU and GPU. In game using the 3050TI, the CPU only gets 20w TDP and never went higher than 2gh. I really wanted to like it but had to return it and wait for the next gen which hopefully resolves many of this gens issues.
No, I would not recommend this to a friend Rated 5 out of 5 stars
10/10 computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around perfect maching. I travel so I need something small but also train with simulators so I need powerful processing. This is both.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Hot garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet gets super hot almost instantly. Battery life is similar to an RC car of the 80’s. Constant annoying updates and pop ups. Keyboard is flimsy, the stand is trash. Unless you have a perfectly flat surface the keyboard and stand are worthless. And you can’t hold it to use it without blocking a fan. I have nothing nice to say about this. Absolute junk. I could have bought an iPad Pro for less and had a superior product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fasus,
Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
In the following FAQs, we recommend following the steps for troubleshooting both the battery and overheating issues. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2203004662-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/
Rated 1 out of 5 stars
Not working will
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.suddenly turning of and GPU not work. Manytimes its getting power off without doing any think . Also its gave a blue screen sighn (your device ran into a problem need to restart ) … and many times i couldnot find rGPU RTX. in device manager
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ImadShamdeenagha,
We regret to learn that you are experiencing BSOD issues, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203004662-0012 )Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042499/
Rated 5 out of 5 stars
Very happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what i wanted a laptop and tablet in one small but still very versatile with work and gaming. Now i can play my xbox games without a glitch.
I would recommend this to a friendRated 5 out of 5 stars
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gaming laptop! Superior speed, excellent graphics . Stylish & sleek ipad/ laptop looking model duel usage . My kids want mine!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Awesome for people who want something different
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast and quiet and comes in a form factor thats very versatile. The only sacrifice is battery life, around 4 to 5 hrs is not enough for a modern laptop or tablet
I would recommend this to a friend Rated 3 out of 5 stars
Great device but questionable charger.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Got it on sale for nearly half off. The charger was faulty and bricked the battery or motherboard, and now I'm waiting on a repair. Hopefully the next charger won't be broken.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear GradStudent7,
We are sorry to hear that you received the product but the charger not working . We would recommend that you reach out to Best Buy Support so they can provide you with more information. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2204004820-0021) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to use and easy use, when carry it, light and easy.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 5 out of 5 stars
Great product! Absolutely reliable!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fast, small, durable, and reliable. Only three things to notes the boot sound is loud (change able but hard to find) and I recommend getting a nano fiber cloth personally for it. Even if your not really using the touch screen aspect it’s really noticeable on the high quality display. Lastly the battery life doesn’t last long if you are running load intensive stuff, you don’t need to bring the chord in the box but it’ll run better with it.
I would recommend this to a friend Rated 5 out of 5 stars
Asus Rog Flow Z13 Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Rog Flow is awesome on the go gaming tablet!! 100% recommend. Plays games great and is very stylish. Asus is my new favorite gaming company
I would recommend this to a friendRated 5 out of 5 stars
Super fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already wrote another review earlier so not writing another. I highly recommend. Try it you will love it.
I would recommend this to a friendRated 5 out of 5 stars
Z13 ROG FLOW REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful tablet in a very original presentation. I received the product as specified by Best Buy. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop/tablet combo. I use it to run my golf simulator and it has been working like a charm.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Good product, terrible store to buy Asus Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep you from using Asus's generous ADP warranty and force you to buy their own accidental protection warranty in order to protect your product from accidental damage. I dropped mine, my own fault i admit, but normally Asus offers a one time accidental damage repair to most ROG products... unless you buy from Best Buy. The tablet is for pretty niche uses, but i got mine on sale for less than the price of some ipad pros, so i considered it a good deal. Would not buy at full price though
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Sadly Best Buy models do not qualify for Accidental Damage Protection, we do apologize about any inconvenience.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203004662-0009) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Most powerful laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the fastest laptop that I have ever used. Design is elegant and user friendly. Tablet mode is so exciting
I would recommend this to a friendRated 5 out of 5 stars
Powerful Machine In small packet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its full fledged PC for any kind of work, having a graphics card is an additional boost to performance.
I would recommend this to a friendRated 3 out of 5 stars
A Few Too Many Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I applaud ASUS for attempting the first ever compact gaming tablet. This is a really great design and concept! I wish I could give it more than three stars but I have encountered enough intermittent issues that I am unable to give it beyond three stars. This tablet is fast, with XG Mobile the full potential of the processor is brought it to the maximum. I use this tablet/XG Mobile with an external monitor for home use for schooling (doing math and science homework is amazing!) and almost always plugged in. That being said, there are many quirks when connected to the XG Mobile. The first quirk is when properly disconnecting via the tray icon, after stopping all programs and successfully removing the XG mobile connector, the tablet will decide (intermittently) not to shut down or restart). The second issue when connected to XG Mobile relates to the connected external monitor via HDMI. I typically set the monitors to extend however, on cold start or awakening from sleep/hibernate, the screen would automatically be set to the external monitor, all squished about 50% of the time. The third issue, when and after connected to the XG Mobile, the tray icon box after hitting the up arrow would just flash quickly and randomly (extends to the 2021 ASUS ROG Flow X13 I own as well). Not sure what this is but it is super weird. The next couple of issues relates to the tablet itself. The Micro SD card would intermittently not register (from sleep, cold start, or from hibernate). The corners of the screen are squishy (can feel and hear the plastic clicking). When on the RTX 3050 Ti, I feel gaming is a bit worse than compared to the 2021 ASUS ROG Flow X13 as well as the CPU feels a bit slower than it was connected to the XG Mobile. In addition, the tablet and keyboard are a lot heavier than the ASUS ROG Flow X13 and holding the tablet like a clipboard to take notes feels a bit uncomfortable due to the weight. The battery life is also shorter, making the 2021 X13 much better at school and on the road. I really think this device has potential, but the cost alone is way too much. at $1900+tax, it is not a feasible machine with all these hiccups. I hope the next refresh or generation improves on many things and perhaps add a mini HDMI or full HMDI port on the tablet itself (like the ASUS ROG Flow X13). I would currently recommend the 2021/2022 ASUS ROG Flow X13 until some issues are sorted with the ASUS ROG Flow Z13 tablet.
No, I would not recommend this to a friendRated 5 out of 5 stars
pc
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great deal for the open box price. light portable and powerful
I would recommend this to a friend













