Customer Ratings & Reviews
- Model:
- GZ301ZE-Z13.I93050T
- SKU:
- 6494629
Rating by feature
- Battery Life
Rating 3.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Graphics, Performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop -tablet I love the design and performance
I would recommend this to a friend Just buy a gaming laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this and purchased the ROG Flow x16 with 32 GB Ram. This tablet did not perform very well for gaming.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle Z,
Thank you for sharing your feedback on the Gaming Notebook. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We will forward your feedback to our Product team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require further assistance, please email us an email at customerloyalty@asus.com and include the case number "N2204004820-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for your needs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great machine for gaming so far. And I use it for art.
I would recommend this to a friendBest portable gaming setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable, decent battery life, amazing specs, great value for money
I would recommend this to a friendConvenient gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice buy! Fast for gaming and the back lightening looks very cool.
I would recommend this to a friendSlick mobile and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top performance tablet. Tablet with a powerful spec of a gaming laptop
I would recommend this to a friendSmall but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't let the tablet style fool you. This is fast and powerful
I would recommend this to a friendSTUDENT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good doesn't overheat works well Is mazing is always?
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and well made. Highly recommended!
I would recommend this to a friendGaming for life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working well. It is not complicated to work.
I would recommend this to a friendGreat experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great experience, it’s my first windows laptop, I’m in love with it!
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little gaming tablet for on the go and while travelling!
I would recommend this to a friendGaming comp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever made…………………………………….. ……………..
I would recommend this to a friendExcellent Tablet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for my work nice and easy i want to upgrade to 2023 ACRNM
I would recommend this to a friendGreat for school and gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fir college and gaming and it has been awesome.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fav device now. . .
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality computer ive seen and worked with. Overall fantastic computer
I would recommend this to a friendAsus Rog flow z13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and compact size good for travelers graphic are nice
I would recommend this to a friendUnable to get spare parts for it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike that no spare parts for it. The keyboard is broken and can’t buy it separately
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mina F,
We're sorry to hear that the keyboard broke and you're unable to purchase spare parts. We understand that getting your unit in working order is vital and while we do not have repair parts available for sale directly, we recommend getting the device repaired.
Since your unit is a Best Buy Exclusive model, you can simply visit your Best Buy location for repairs on your unit. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2204004820-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
I'll look forward to the next generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't tell you how excited I was for this concept. With that said it has too many flaws to be used as a tablet properly. Cons: Battery life Heat management Throttling from heat Pros: Looks so unique Rgb lighting in a see through plastic to view the board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CjC63089,
We are sorry to hear that you are having issues with heat management and Battery life. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Please allow us to make your experience with ASUS a better one. Have you tried updating your Bios and Windows? Please attempt the steps from the FAQ below.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2204004820-0007) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1035492/