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Customer Ratings & Reviews

Your price for this item is $497.99
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Customer reviews

Rating 4.1 out of 5 stars with 346 reviews

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Rating by feature

  • Battery Life

    Rating 3.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 346 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I'll look forward to the next generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't tell you how excited I was for this concept. With that said it has too many flaws to be used as a tablet properly. Cons: Battery life Heat management Throttling from heat Pros: Looks so unique Rgb lighting in a see through plastic to view the board.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CjC63089,


      We are sorry to hear that you are having issues with heat management and Battery life. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Please allow us to make your experience with ASUS a better one. Have you tried updating your Bios and Windows? Please attempt the steps from the FAQ below.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2204004820-0007) for us to better assist you.



      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1035492/ Asus

  • Rated 5 out of 5 stars

    Keep coming back for more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th ROG Flow, the first of the Z13. As you can probably tell, that's a bit excessive, but I've deployed them for our office as they're not only really portable but also pack a punch in such a small form factor. I'm the only one with the XG Mobile to sneak a game or two between work sessions, but don't tell the rest!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does not work when it is tilted and I searched for it and it says it might be a hardware error, this happened to me after a year of using the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast but not great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better than most full Laptops. Great form factor for both work and play. Only down fall os the battery life. About 3hrs of normal use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just a expensive light weight paperweight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had such high hopes for this device. Purchased a year or so ago. Has barely gotten any use due to its technical problems. Keyboard first gave out. Had to find replacement parts on eBay as parts aren’t made by Asus for replacement. Had a sensor issue for screen orientation which faulted. Took to Geek Squad for repair. I’m going back to them on Monday as I haven’t gotten much time at all with it since initial repair with a new motherboard and found that the main USB for charging is faulty and not working. Just sheer disappointment from ASUS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two of these and they both broke down. One had a motherboard failure, the other one started with the webcam and then the speakers and now it's all Blue Screens every few minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flow z13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much power in a tablet!!!! I love it!!! Super portable.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Weigh your options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this because of my experience with ROG and I wanted to do some gaming. I was not impressed with the framerate that this machine produced on games. I had to turn the resolution down to make non AAA games playable. Great as a tablet though. Little heavy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kalon,

      Thank you so much for the feedback, most AAA games require a lot more CPU/GPU usage. At times, turning down the resolution will make them playable. You can also ensure to close all background apps and keep your OS up to date/Drivers. For any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Keyboard dont work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im going to give two stars for now. I just got the tablet today, and not all the keys work. The touch pad is super slow. I dont want to return the whole thing but i would like a replacement keyboard that work please

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry you're having keyboard issues with the device. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2206007421-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015071/ Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Like it :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for gaming laptop. A very good processor. High configuration and same time portable. Perfect choice for gaming device. Happy and Satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good if you can get a good open box price. Otherwise I use this more for productivity vs gaming and it shreds through everything I throw at it like photoshop and after effects. took down a star for the high msrp.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Gaming Tab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, decent tablet. battery whoa’s, poor life. gaming struggles when background task are running like music, wouldn’t recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Speedy89,


      We're sorry to hear that you are having poor battery life and performance issues. This is not the quality of service expected from ASUS. We do value our customers and take negative customer service experience very seriously. Have you tried plugging in the AC adapter when Gaming and updating your Bios? Relating to your Battery life please follow the steps in the FAQ below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004820-0009) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support



      Troubleshooting - https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    This is a 13” laptop with real horsepower!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 13” laptop. It’s a Microsoft Surface laptop on double steroids!! It plays all of the games I like. It has an incredible design and removable keyboard. It has a small window with RGB lighting on the backside. It handles Microsoft Office no sweat and without the fans coming on. I’ve watched YouTube videos for hours and the fans never came on. It’s light and easy to carry everywhere. If you want a 13” laptop with REAL horsepower, this is th one for you. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop power in a tablet just add a dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system the thunderbolt 4 connection allows for so many possibilities for multiple screens and accessories also the powerhouse of a desktop in a portable system is Amazing if your looking for a desktop replacement with the ability to take your work with you on the go one plug and go setup is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    this is the one tablet period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and looks very cool. i love the RGB lights

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was great but the keyboard went out after 8 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard Lighting - Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the ROG 13.4 Tablet version today. I was excited to get it but then i noticed the keyboard lighting was glitchy and would turn off randomly and then i would have to adjust the lighting on the keyboard to make it appear and then go into Armoury crate and do some fixing, But that didnt work either so i had to do all the downloads and updates for all Windows and Asus software and it still didnt fix this issue. For now i am giving this a 3 stars at best because of this and will write another review after i have more time with the system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s Great: Except for One Major Thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I loved everything about this item except one big deal breaker. Battery life is terrible. For the price, that’s unacceptable. Maybe 3-4 hours max, that’s not gaming just doing basic web browsing and a few YouTube videos. In terms of gaming plugged in is the only option, but when it’s plugged in you can run AAA games at around 30fps or more after tweaking settings. If they somehow improve the battery life I would buy that new version in a heartbeat. However, in its current state, you wouldn’t be able to go very far with mount your charger which in my opinion defeats the purpose of having a tablet. I returned it and got a 14” gaming laptop with a better GPU for $400 less.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gdub137,

      We're sorry to hear about the unfortunate experience you had with the battery life on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. In a case like this we would recommend that you attempt the steps in the FAQ below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - How to fix the short battery life problem: https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 1 out of 5 stars

    defective keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it works like a dream, but unfortunately, there seems to be a small batch that have a connector issue between the detachable keyboard and where it connects on the tablet... this was my first time ordering something from best buy and I ended up getting a defective item....so I don't think I'll be ordering from the website ever again...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Annaira,

      We’re so sorry that your experience did not match your expectations. This is on us. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203004662-0008) for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Saskeia,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Awesome product and idea.. Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because of bad battery life. Loved the concept but not worth to keep it especially since it's so expensive.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tonid,

      I'm sorry to hear that the battery life is not as expected and you returned. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this is a random case. For any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus