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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 347 reviews

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Rating by feature

  • Battery Life

    Rating 3.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 347 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best, for daily use with ocasional machine learning computing Can take it around, light weight, plug into my docking for big dual screen work. Play all games, nonloud noise like other similar laptop. I had returned 4 previous laptops due to too loud noise this one is perfect. I will buy RTX3080 external GPU module if i require more power for now it suffice my need. Pros: quite, light weight Cons: my observation Ryzen 9 laptop was faster the i9. An OLED screen would be cherry on pie

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming tablet thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great little laptop. It runs well, can chug through most things I've thrown at it (including CAD). The only problem is the battery life, but considering the specs and form factor I can't complain too much.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Love it but needs a discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be lowered in price permanently due to the more powerful 2023 model with i9 cpu and rtx 4050 gpu is released for $150 cheaper at only $1749

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Vgking,

      We're sorry to hear that you are having issues with price on this product . This is not the quality of service expected from ASUS. We would recommend reaching out to best buy support for further assistance using the link below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2204004820-0014 ) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing gaming tablet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best!!! Amazing screen quality, software is great, touchscreen is awesome, is just the perfect gaming tablet

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The best for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a cool device. A little bit heavy for using like a tablet. But in overall it the best device for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No competition!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming tablet has no competition for now. First of it’s kind with a 12th gen i9 cpu and dedicated 3050 ti gpu. Perfect if you already have desktop and you want portability of tablet gaming on the go. That being said, it has it’s own pro’s and con’s. Pros: - Intel i9 processor. Even surface pro does not offer i9. - Tablet gaming form factor. - AAA games are playable on a tablet now wit - Small panel window at the back that shows the parts inside. - Upgradeable storage. - Nice 120hz screen. Nice aluminum finish. Very sturdy stand. - Fingerprint reader integrated with the power button. Cons: - “Slow” ssd. Not as fast as SN850 or 980 Pro. But to be fair, you cannot expect those high speeds on a nvme 2230 format. - Hard to find nvme 2230 drives. - Limited Inputs and outputs. 2 usb-c, 1 usb-a (2.0). No hdmi. No dedicated power port, if you plug your power, you are left with 1 usb-c. Dongles would be nice to have, like usb-c to hdmi/dp/usb-a - To get all power of i9 12900h, you need xg-mobile, because power is shared with the gpu I’m still giving this item a 5 star rating. If you want a full powered cpu/gpu, tons of I/O, just get a 15 or 17 inch laptop. This tablet is not for you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DIED AFTER LESS THAN 2 YEARS!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. But then starts freezing locking up requiring a hard reset once a week. Then the battery/Charging system took a dump. BABIED this thing, never took it outdoors. They ask almost $2000 for a product that cant even last 2 years. This problem is WELL documented with these tablets. It starts with the charger not going above 35 watts, which means the table LITERALLY DIES WHILE PLUGED IN, just watching a video with the nvidia gpu disabled. Replaced the charger AND battery, didnt fix the issue (although myasus app says everything functioning normal). Then one day POOF just quit turning on, charging, or responding. Of course 6 months out of warranty. So upsetting. SAVE YOURSELF DONT BUY THIS CRAP!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for itemself but make sure it’s what you want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is fine, but don’t buy an Openbox. Mine is open box excellent, comes with nothing other than the tablet, not even the charger let alone the pencil. Keyboard is trash. Screen is OK. Performance is good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, small screen but I use with two monitors. I wouldn’t suggest for travel as it is fairly heavy

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great portable 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen super responsive, very powerful for my need, and decent batery life

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best all in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best tablet i have ever used. Perfect for portability power and extremely good for gaming. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I grabbed this model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical of the device at first, lots of power in a small package. So far under heavy every day use and tweaking the settings I get great battery life for browsing and media consumption. I have played games like Just Cause 3 and use the device for my 3d printer, flawlessly. Don't expect to game on battery, there should be no expectation that this is realistic in any laptop or tablet realm. Plug it in and it is a beast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great specs and runs smoothly! Capable of playing games and running video editing software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great business laptop too. Very impressive, so much so that I’m considering moving it ahead of my iPad for EDC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but response time ehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually very good for the size. I’ll just rate in a much simpler way out of 5 Display-4 Size-5 Fan noise-5 Speaker-3 Reason I did not like was due to the extremely high response time. Over 20ms

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    More battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a better battery life. Everything works well, except foe the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus ROG, can't go wrong

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast; nuf said... Own G15, G14, and this Z13. Love them all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on Display are not too good, it's programed in english but keeps on redirecting to pages in spanish, battery life is not good either

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SendyL,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend using the MyASUS application to perform a system diagnostic check up on your device.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2204004820-0016) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1045716/ Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and the capabilities of this laptop are endless. Great for my needs with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good the bad the ugly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for what i use it for. It can play alot of games at high settings.

    I would recommend this to a friend