Customer Ratings & Reviews
- Model:
- ROG 65W HDMI CHARGER DOCK
- SKU:
- 6542054
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ROG 65W Charger Dock for ROG Ally, highlighting its overall performance with the ROG Ally. Users appreciate its portability and connectivity, especially the HDMI port for connecting to TVs or monitors. The charging speed is also praised, along with its size and compatibility. However, some users have noted the limited port selection and that it can get warm during use.
This summary was generated by AI based on customer reviews.
Pass don’t need if you have a dock all ready
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really need if you already have a dock and it’s very different and can be trouble plugging it in in tight places nothing will run at 4k on your tv anyways
I would recommend this to a friendAsus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my charger is the best item I bought in my life
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says but was too much of a hassle for what i was trying to do with it which was hook it up to my tv to play on my couch with my xbox controller.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pictos11,
Thank you for your feedback on the ASUS ROG 65W Charger Dock. We're pleased to hear it performed as expected, though we regret that it didn’t align smoothly with your intended setup. We understand how important ease of use and compatibility are when connecting to a TV for console-style play. Your comments are appreciated and will be shared with our product team as we continue enhancing our user experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306021732-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Design
Meh…..could have been better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wish I didn’t have to bend down to plug it in. If only there was an extension cord coming out of this so I don’t have to have and hdmi, usbc and usb cable running from my surge protector.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are sorry to hear that you need to bend the charger to use it. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it for a replacement. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306021732-0004) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
NOT COMPATIBLE WITH FREESYNC AND/OR VRR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is significantly overpriced for what it is. one single hdmi port and one usb 2.0 port is pretty pathetic. the one single reason to buy this would be to output signal to an external display and at that task it fails miserably. this is necause the device makes the HDMI connection lose amd freesync. there are other external docks that use displayport instead of hdmi for hooking up an external monitor and freesync works. i literally spent HOURS trying every single thing i could think of and tried several freesync monitors. this product is impossible to use for the purpose for which it was intended. if you use this dock you will not get freesync and/orr vrr on your tv/monitor no matter what you do. it doesnt matter that the both the ally and your external monitor are freesync compatible because the dock is NOT. waste of my time and a joke of a product at the ridiculous price point. there are better docks for cheaper.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the product and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the issues you're experiencing with the ROG Charger Dock.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306027169-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for Steamdeck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid device. At $70 it can be a little pricey for what it is. I recommend picking one up when it’s on sale.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Use a JSaux or Ivoler Dock instead
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design but for some reason it gets REALLY hot then suddenly stopped working with my Asus ROG ally. It would either not charge the device or cause the display to occasionally time out and prompt a bunch of system errors. It decided to not use it anymore because it could potentially corrupt my display drivers and cause BSODs with the constant disconnecting that it does. Just get a JSaux or an Ivoler Dock instead. Not only are they cheaper but work better and they come with more USB ports and ethernet
No, I would not recommend this to a friend Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the Rog Ally and as a general power brick. Good build quality on the brick itself and the cable. I bought mine on sale for $30.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The only issue I have is that it loses connection to whatever display I have but I'm not sure if that is a type c cord issue that came with my rog or a dock issue. I need to test it out with another cord I have.
I would recommend this to a friend- Pros mentioned:Connectivity
Great for in a pinch only.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is great however, the block easily comes unplugged and doesnt work well with other cables rated as high or higher than the asus cable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David R,
Thank you for sharing your experience with the ROG Gaming Charger Dock and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306021732-0020" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Nice product when it is on sale!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product when it is on sale! However, it's a little expensive with normal price.
I would recommend this to a friendDecent switch and rog dock
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it cheap when it was on sale for 20$, so yea pretty worth it.
I would recommend this to a friend- Pros mentioned:Overall performance
It worked great until it broke.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this device for about 15 months. It worked great and then failed to deliver power to my ROG ally z1 extreme recently. I bought a JSAUX dock and its working now.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nolaboy,
We're sorry to hear that the ROG 65W HDMI Charger Dock stopped delivering power to the ROG Ally and we apologize for the inconvenience this has caused. To further investigate the problem or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306045228-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Reliable for the Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and might be useful for travel since its a pretty small form factor. I would say that a dock and 100w USB charger is more useful even for travel, since you can use the charger for more than one thing at a time.
I would recommend this to a friendRog to gaming rig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice but still don’t understand how exactly but it’s a great starting point for making the rog accessible for computer monitors and almost any device
I would recommend this to a friendFor gaming on a monitor and controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will need this if you want to hook up the ally to a monitor and controller cause the ROG doesn’t have hdmi and charging in g port built in to make those connections work.
I would recommend this to a friendSimple dock that charges.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. You get a USB A port and HDMI port.
I would recommend this to a friendA lot of connectivity in a small package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very elegant solution, returning the ally into a desktop PC. The only thing you have to concern yourself with is cable length and distance from an outlet.
I would recommend this to a friendThis accessory is a must!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a needed accessory when it comes to playing on a monitor or TV. Even if you can get 3rd party accessories, it is quite concerning if the Ally does not recognize the full potential of your charger.
I would recommend this to a friendPretty meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you update the firmare as it wouldn’t work with my tv. Wasted a lot of time trying to figure out why the screen was black when setting the device to 60Hz. Latest firmware does support the Switch which is nice.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Robomalo,
Thank you for sharing your feedback on the ASUS ROG 65W Charger Dock and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306021732-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support