Customer Ratings & Reviews
- Model:
- ROG 65W HDMI CHARGER DOCK
- SKU:
- 6542054
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the ROG 65W Charger Dock for ROG Ally for its overall performance, portability, connectivity, and charging speed. The size and compatibility of the dock are also appreciated by some users. However, some customers have expressed concerns about the limited port selection and heat dissipation. Additionally, a few users have noted limitations with the HDMI port performance.
This summary was generated by AI based on customer reviews.
Works perfectly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, well made. I only wish it came with a stand for my ROG
I would recommend this to a friendAwesome!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect item for this system. I highly recommend everyone get it.
I would recommend this to a friendUSB 2.0
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The website description lacks important info. The USB port is 2.0. The main reason I bought this product was to play games from an external SSD while charging the Ally. USB 2.0 bottlenecks the speedS of SSDs. You would think that for the price it would have an USB 3.0 port.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JMUNO,
We regret to hear about your disappointment with this product. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306021732-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Got what I wanted, when I wanted it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived, exactly as described and on time! A perfect transaction.
I would recommend this to a friendThe best adapter in the world
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best adapter in the world hundred percent the price
I would recommend this to a friendgreat accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way more than you would ever expect . charges and does a lot more
I would recommend this to a friendAsus rules
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly when docked and the charging quality is amazing.
I would recommend this to a friendGood Charger Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good charger dock for Asus rog ally. Good quality and necessary
I would recommend this to a friendInconvenient as wall plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been much better with a cord for easier access
I would recommend this to a friendGreat ROG Ally accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essential accessory for your ROG Ally. Great quality
I would recommend this to a friendAiight.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do. Could be cheaper.
I would recommend this to a friend123
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works but too expensive............................
No, I would not recommend this to a friendNeed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth buying if you have an Asus Rog ally.
I would recommend this to a friendversatile and compact
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile and compact. I use it with multiple devices.
I would recommend this to a friendDocking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like to dock, then this will rock! Dock today!
I would recommend this to a friendGreat work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality..°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
I would recommend this to a friendWorked for 8 months and suddenly stopped charging
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 8 months and suddenly stopped charging.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sailesh,
We're sorry to hear that the ASUS ROG 65W Charger Dock stopped working and we apologize for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate this problem or obtain assistance with repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306021732-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Ally consistently said it was not receiving enough power when using this block. Went with a USB- c hub which works just fine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matts14623,
We sincerely apologize for the issue you've faced with the ROG 65W Gaming Charger Dock and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you no longer have the Gaming Charger Dock, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306021732-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not what i was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item instructions are very limited. It does not fully explain how to use the Dock/adapter to connect wired keyboard/ mouse. Currently just an expensive second power supply for travel use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael M,
We sincerely apologize for the issues you've faced with the ROG Gaming Charger Dock and any inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
If you're still experiencing issues with the Charger Dock, please contact our support team at https://www.asus.com/us/support/CallUs for further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306021732-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Could be better for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger dock for the rog ally comes with a type c cable and has connections for a hdmi and a usb slot. However they coild of at least put a 3.0 usb instead of a 2.0. Reason why i gave it a 3 our of 5.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rudy,
We appreciate you sharing your feedback on this product. We understand that it's not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306021732-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support