Customer Ratings & Reviews
- Model:
- ROG 65W HDMI CHARGER DOCK
- SKU:
- 6542054
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the ROG 65W Charger Dock for ROG Ally for its overall performance, portability, connectivity, and charging speed. The size and compatibility of the dock are also appreciated by some users. However, some customers have expressed concerns about the limited port selection and heat dissipation. Additionally, a few users have noted limitations with the HDMI port performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Accessory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly. Great accessory to the rog ally.
I would recommend this to a friend - Pros mentioned:Charging speed
Does the job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works properly, boost your Rog Ally to 30w on the go<3
I would recommend this to a friend - Pros mentioned:Overall performance
Good item, only found here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, the same price and fast delivery. Thanks
I would recommend this to a friend - Pros mentioned:Portability
Great Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product easy to use durable and portable.
I would recommend this to a friend - Pros mentioned:Overall performance
Stopped working after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great up till a year. Buying again because I need it
I would recommend this to a friend It is the worst product to hit consumer market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely atrocious piece of wall plug for $70. Asus's marketing team needs a reality check. Just like how they realized how Z1 extreme is not the same as Z1 and it just goes to show to show how out of touch they are with reality. Zero Gravity...wow! ROG Ally is there most conflicted and contradicting device I have ever used in my life. When I say conflicted, I mean the conflict of features that get mixed up with windows , AMD whatever center its just a mess. Asus is not a soft ware company and can never be. It's quite simple because if you cannot distinguish or isolate your software from similar feature from windows and AMD control center then it's just a half baked garbage. I swear it's not about money , it's about time..do yourself a favor and avoid this and the ROG Ally. Its not about money it hoe much you time you will trying to optimize and fix these issues after paying a premium and which are someone else's mistakes. One example, on their native app...the warranty can be checked. There is serial number click on it to check your warranty expiration date. What happened instead Asus asks you what type of device are you using on the next screen. That should;d tell you what you are getting into.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Imran A,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306027169-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Port selection
Alright product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty average wish it had more ports to support more stuff and not worth the price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Victordiaz,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306020050-0001 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Cheap and Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up, as plug and play as it gets, with a USB port for any keyboard you want to use.
I would recommend this to a friendI got one as gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best charger for a switch,ally and/or steam deck
I would recommend this to a friendNecessary for many games
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should come with the ROG Ally. It is necessary for many games that use a keyboard and mouse.
I would recommend this to a friendFun product to have for your rog alley
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device let's you enjoy 4k gaming for a portability device
I would recommend this to a friendbetter to look elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no display port hdmi2.0 no 1440 @144hz, usb2.0, this device would be great like 10 years ago
No, I would not recommend this to a friendOverheated and broke in less than a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this maybe about a month ago, the charger got insanely hot and now it does not charge at all, even after cooling it down. VERY poor quality that overheats, better to go with third party dock if you need the hdmi and usb ports. Wasted $60+ for a month of use
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wani,
We sincerely apologize for the issues you've faced with the ROG Gaming Charger Dock and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with repairing the device.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306027169-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Stopped working after 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already quit working HDMI port will no longer display.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Druboyx1,
We're sorry to hear that the Gaming Charger Dock stopped working. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance in getting your unit repaired or exchanged.
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306027169-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support