The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
Pros mentioned:
Latency, Sound quality
Rated 4 out of 5 stars
Decent item, though mediocre
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has decent everything, audio, latency, software. Its like a jack of all trades, master of none.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality and noise cancelation could be better. Overall cool concept for the lights and the instant connection. For the price thought I would have expected better audio.
Dear Luuayala, We certainly understand your disappointment with the performance of the unit. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing in terms of continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2602014466-0001] for us to better assist you. Thank you for choosing ASUS! Best Regards, Anya M. ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking to get away from your regular headset this is the way to go
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid earbuds with great range. I was skeptical given the price point, but these things deliver. They feel great and I don’t get fatigued like I do with AirPod Pros
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
App never worked on iOS, and it kept losing Bluetooth connection. Audio quality for music is lacking. Good buds for strictly gaming. The 2.4ghz connection was rock solid and no noticeable latency,
Thank you for sharing your experience with the ASUS ROG Cetra True Wireless SpeedNova In-Ear Gaming Earbuds. We're pleased to hear that the 2.4GHz connection delivered a stable, low-latency performance for gaming. We’re sorry to hear about the challenges you've faced with the iOS app and Bluetooth connectivity, as well as your concerns regarding music audio quality. We understand how these issues can impact your overall experience, and we sincerely apologize for the inconvenience.
Your feedback is important to us and will be forwarded to our product and software teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510034485-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great for gaming on the go
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds sound and look amazing.
Even the case has LED lightning.