Customer Ratings & Reviews
- Model:
- GT-AX11000 Pro
- SKU:
- 11987590
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
to a friend
Dont make just an access point
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When set to an access opoint you cannot update or change any of the settings by signing in any more. It will inconveniently forget your credentials so all of your neighbors can steal from you. Caveat emptor.
No, I would not recommend this to a friendFantastic amd overpowered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One issue is the issues with homekit connection otherwise its truly out of this world.
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but the hassle to set up and considering how bulky it was it wasn’t worth it for me. And it didn’t add much speed to my gaming . I was running 10-20 ping in most games. After this install I ended with an average 5-15. If that small improvement is worth it for you go for it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steven C,
Thank you for sharing your feedback on the ASUS ROG Rapture GT-AX11000 Pro Gaming Router. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001638-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Buy This Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best router that I've purchased and it's not even close
I would recommend this to a friendBest Route Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Router Ever. No issues, no DDos, no downtime. We love ASUS brands
I would recommend this to a friendGaming router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router does what it should, still learning the rest.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was amazing and the customer service was top notch!!!
I would recommend this to a friendGood gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a birthday gift for a friend. So far so good!
I would recommend this to a friendGreat router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router I do not of gaming and I needed the upgrade
I would recommend this to a friendHigh quality, no more connection issues!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Connection quality is way better.
I would recommend this to a friendasus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good i like it its strong n does everything i need to do
I would recommend this to a friendA+++++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendWorth jt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes money to get great products sometimes……..
I would recommend this to a friendWorks Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Whole house has internet without issue.
I would recommend this to a friendASUS - ROG Rapture GT-AX11000 Pro Tri-band WiFi 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works great. It reaches all over my home.
I would recommend this to a friendROUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this router. This was not as easy as I initially thought to set up but well worth the hassle.
I would recommend this to a friendIts been okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi keeps on dropping with this, great when works.
I would recommend this to a friendDead
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year this router died on me today
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard H,
We're sorry to hear that the router is unable to power on and we apologize for the inconvenience this has caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001638-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS router or adapter is No Power/No Boot/Power LED is not ON - https://www.asus.com/support/faq/1050634/
Garbage router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest waste of money piece of garbage Asus has put out. I have had two of these and nothing but issues. If you have a large network, do not use. I have over 45 devices and roughly a quarter of them are hard wired, doesn't matter. Some devices cannot see each other, ridiculous lag, some phone apps can't reach the internet. I have 2 gig up and down connection, turned off all security on the router and still no dice. Garbage.
No, I would not recommend this to a friendSo Close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This could have been so good. Everything was working flawlessly. When I try to put it in access point mode, it just stops working.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bruce Wayne23,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2309001638-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1048876/