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Customer reviews

Rating 4.4 out of 5 stars with 892 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the ROG Rapture GT-AX11000's extensive range, strong performance, and ease of setup. Many found the improved signal strength and WiFi 6 capabilities beneficial, while some noted the router's large size and high price point as drawbacks. A few users experienced issues with firmware and the number of Ethernet ports. Overall, the positive feedback on performance and range outweighs the negative comments regarding size and cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 892 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great with gaming and use of multiple devices at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Rapture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was good with a lot of features but had drops on 5G so I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Rapture gt ax-11000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product - top of the line. Yes, lots of option to view. If you are new at IT certain terminology may not be understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and really good router for anything! gaming is great, and has many different setup options to make the perfect connection happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router however I havent noticed significantly better coverage in our house as we still have some dead spots.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connectivity - not ready for prime time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for couple of weeks nothing to good to say: Issues: 1. WiFi calling in iPhone doesn’t work 2. Constant connection drop outs 3. Unreliable speed, sometimes get up to 570 mbps speed and sometimes less than 2 mbps, five feet from router. 4. ASUS support site says talk to geek squad support since I bought it from BB. Not worth the money, I bought two of them and used It in AiMesh mode. Returning it tonight hope Best Buy takes it back.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Rest assure this information will be passed on to our development team.

      If you need technical assistance or if you wish to discuss this matter with me, feel free to reach us out at customerloyalty@asus.com and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Gaming Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only seeing minor difference from my previous modem router. Perhaps I have to do more testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. A little pricey but I think it's worth it. We have no connectivity issues anymore & the AI Mesh functionality is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS AX 11000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of hardware and also AIMESH compatible.. pricing is pretty steep. However i usually keep my gear around 2-3 years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little over two years ago and had ongoing problems with devices losing Wifi connection and the router losing internet connection. This past weekend it died..what a waste of money. This is my second Asus router and I will not purchase another.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Steve.

      We are sorry to hear that your Router having issue with losing Wi-Fi connection .Please allow us to make your experience with ASUS a better one. We would love to have your issues resolved in a timely manner. Please follow the troubleshooting steps in our FAQ: [Troubleshooting] Failed Internet access through router
      https://www.asus.com/support/FAQ/1030645/ If all steps have been completed, email us at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2102016040-0023) for us to better assist you. Thank you for choosing ASUS.


      Best Regards
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Asus Router - Satisfied!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. There are so many features with the app, that it makes taking control of your internet easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are phenomenal and switching off thr 2nd 5ghz band to use as the wireless backhaul does wonders. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running strong!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of Wi-Fi devices connected (most are IoT). No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wifi router, with a lot of features and strong wifi coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives out great signal and faster upload and download but it will depend on your provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed and amazing internet speeds. Glad I made this purchase but do not like how you need to manually update the firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. App is great. Does everything it needs to and I get amazing speeds that I’m paying for with my internet company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Wi-Fi 6 connection and easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase. Friendly installation app and fast Wi-Fi 6 internet connection. Price is high but really worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it a little over a month. No issues. We haven't seen that much of an improvement from what we had before. Overall happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router handles all our devices in my household nobody is lacking any bandwith or connection issues.

    I would recommend this to a friend