Customer Ratings & Reviews
- Model:
- GT-AX11000
- SKU:
- 6321917
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Rapture GT-AX11000's extensive range, strong performance, and ease of setup. Many found the improved signal strength and WiFi 6 capabilities beneficial, while some noted the router's large size and high price point as drawbacks. A few users experienced issues with firmware and the number of Ethernet ports. Overall, the positive feedback on performance and range outweighs the negative comments regarding size and cost.
This summary was generated by AI based on customer reviews.
Will not disappoint!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly how it should. Very well made, it will not disappoint!
I would recommend this to a friendGreat router - not worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router - not worth the money. I had to return because it did not work so great with Verizon service and firmware updates were not coming out to fix anything. The WiFi 6 router from Verizon works better at this point in time.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that it was unable to work with your ISP. This is absolutely not the kind of experience we want any of our customers to have. We do hope this will not be a long term lasting impression as we are sure that you have chosen ASUS as a trusted brand for excellence. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
High speed
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high appearance with 2.5g ethernet cable at back
I would recommend this to a friendExpensive Router....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the most expensive router at the time. Was not worth the price. Needs alot of fine tuning. Great that theres constant firmware updates, but that sorts of drops quality in a sense. I do like the mesh network capabilities
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback. To improve the connection, please attempt the steps below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1030608/
Hearty Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will easily take care of your connectivity needs for a few items or many.
I would recommend this to a friendGreat for a small business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router does so much. Great for a small business for Gaming.
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice but had a few hiccup due to it loosing its signal a few times
I would recommend this to a friendDisconnects Buffeting issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I thought it was a powerful wifi 6 gaming router. We had a few Buffering episodes every time we watched a movie. Wife had loading issues on her iPhone, Returned for eero pro system and have no wifi issues now. On my note 10 plus speed test varied a lot. Had buffering issues on YouTube and loading issues here and there. Really wanted a solid wifi 6 router to future proof my home but this router was a epic fail. I don't always get full isp speed when I do test on the eero pro system but I NEVER have buffering when I watch a movie or YouTube.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear, Jeff
We’re so sorry that your experience did not match your expectations and that you experienced buffering issues with the router. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to improve our future models.
For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Stephanie
ASUS Customer Loyalty US Support
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router especially if your a gamer. Can't go wrong.
I would recommend this to a friendNot worth the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected this product to be a 5 star, however I can only give it a 3. Some of my wifi products stop working. For the price, this should come out of the box ready for all driver. Don't waste your money. The cheaper router would be better for now.
No, I would not recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding for multiple family devices and cameras
I would recommend this to a friendGreat router.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it too above and beyond. Very capable.
I would recommend this to a friendGreat Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing router, I have had no issues and would recommend.
I would recommend this to a friendConstant problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd router, all have constant problems and need to be reset and flashed back to factory settings regularly. Don’t buy.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must have router if you are into heavy gaming.
I would recommend this to a friendamazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has a dedicated 5G for gaming. I simply love it
I would recommend this to a friendThe best router on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best router on the market! Hands down!!!
I would recommend this to a friendVery good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a lot of electronics then this is the router to get!
I would recommend this to a friendNot the best for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i know nothing about networking so i bought this because a friend recommended it and it had good reviews. Once i set it up, i felt completely overwhelmed. This is a good router for people who know what they are doing.
No, I would not recommend this to a friendEye candy forgot the basics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to be faster than my old fios router from 2012 which failed at giving me the speeds I am paying for. The wired connection I was getting was 300mb on the Asus. On my fios router I was getting 130mb. The big problem is I am paying for 940mb service. The wireless connection was around 450mb in the same room. I used a 2020 Ipad pro to test the speed so yes I did have an AX connection. While it was a little faster than my 2012 ISP router it was not worth me keeping it at that price when it could not handle the ISP speed. I was trying to avoid buying from Fios again but I guess I have to.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are not getting the speeds you need as expected. This router is capable of providing data rates at 802.11ax (2.4GHz): up to 1148 Mbps and 802.11ax (5GHz): up to 4804 Mbps. Did you perform any recent firmware update? If not, please attempt to download the file from our official website. If you need further assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Firmware: https://www.asus.com/us/Networking/ROG-Rapture-GT-AX11000/HelpDesk_BIOS/
Steps to update: https://www.asus.com/support/FAQ/1005484/