Customer Ratings & Reviews

Item easily expanded our capacity and was priced really well.

This router is very powerful. Top of the line good.

You wont be disappointed,Great Value and price match available

Would recommend this to anyone gamer or not !!!!!!!!

Great router for gaming and large area. Tri-band WiFi

Best WAP on the market. I highly recommend this WAP

I have only had this router for about 3 weeks. So far so good. Was not hard to install but the directions was not clear either. The app is ok. It needs work but provides the info i need.

This router is excellent. I upgraded from Netgear R9000

No issues during setup or the last 4 weeks or so..

Works for everything but my MyQ garage door opener and my ring camera. The MyQ won’t even connect to it and the ring can’t do live view and gets a motion alert every minute due to a bad connection. Those seem to work when connected to my ISP router. I can not recommend this because some items simply do not work on this router while others work just fine.

It performed just fine but was returned because we did not want the pre-installed software that came pre-loaded with the router.

Started out ok, has been nothing but problems for the past 3 months. I've been in the IT industry for 15+ years, MCSA certified, and consider myself an expert in networking and technology. I've tried everything to get reliable internet. My wife and I are both working from home, and we're hosting a learning pod with 3 children and their laptops. I have 40 total devices mixed between Cat6 and WIFI, and at least 5 times a day, the network completely disconnects for several seconds. Note that I've also disabled all AX/Wifi6 features (and the reasons for purchasing this router) that make this router future proof, and it still drops. It's worth noting that I've had ASUS routers for 10+ years, and never had any issues. (AC68u, AC88u, AC5300). This AX11000 will be my last ASUS router. I do not recommend anyone purchase this router, and if it wasn't past the date

PRO -AX Wireless support -Great wireless coverage -Can operate as router, bridge, access point, or mesh node with dedicated backtalk channel -Two USB 3.0 ports -Lots of network customization options ( device filtering, parental controls, time allocation ) -Dedicated game server monitoring -Doesn't require mobile app to setup/manage CON -Expensive -Only 4 wired LAN ports -No 10 Gbps port -Packaged cable is only Cat 5E -Huge footprint -Not wall mountable -You likely won't have wireless AX devices until 2020 -Sluggish web interface ( on current firmware ) -Some network settings not where you expect them -Documentation is lacking -Most QoS & smart routing features require sending info to Trend Micro TL/DR The Rapture AX11000 is the fastest router you probably don't need. It's ridiculously expensive, has a massive footprint that can't be mounted to a wall, and won't give any noticeable performance boost to most consumers. Plenty of $100-$200 routers, including Asus' venerable RT-AC68, will serve most single-family homes quite well. But if you demand speed no matter the price, and the bragging rights that comes with that, the Rapture may be to your liking. THE GOOD Yes, this thing has massive wireless bandwidth. The AX specs claim each 5 GHz band can support its own 4.8 Gbps of bandwidth and the 2.4 GHz can still go up to 1.1 Gbps. Even factoring in the difference between theoretical and real-world performance, that's still very fast. Unfortunately, I don't have an AX wireless device to test what you can expect. But even on normal AC wireless, the Rapture still beats my current router. Coverage is strong throughout my entire house and all my current devices are maxing out their individual network controllers. I haven't noticed any problems with dropped connections. The Rapture also sports 4x4 antennas and wireless techniques like OFDM and QAM, meaning it'll be ready to support more advanced wireless devices when they finally become available. The Rapture has all the network routing controls and features you'd expect ( DHCP server, port forwarding, network device filtering, parental controls, firewall, URL/port blocking, guest network, etc ) and a few that aren't as common on consumer routers ( device operation time limits, Alexa/IFTTT integration, excellent VPN support, and multiple guest wireless networks on both the 2.4 and 5 GHz bands ). It can operate as a router, access point, bridge, and mesh node with other Asus AIMesh routers. When operating in mesh, the router can be hardwired to other nodes or use one 5 GHz band as a dedicated backtalk channel so you don't lose effective wireless bandwidth. On top of this, the Rapture of course includes a lot of gaming-centric features, like a real-time server latency monitor for many popular games, dedicating one 5 GHz band for gaming traffic, QoS settings for prioritizing game traffic, and some free trial time for WTFast Gamers Private Network. If you want to be fancy, the router also has customizable RGB lighting. Apart from the four gigabit Ethernet jacks you get one 2.5 Gigabit jack and two USB 3.0 ports that can be used for external hard drives ( as network share, media server, and/or download manager ), sharing printers, or even tethering a cellular data dongle. The 2.5G port can be used for a WAN uplink if you have really fast internet service or used as a dedicated high-priority line, say to your gaming computer or as the previously mentioned mesh link between nodes. The side has three buttons, one for turning the wireless on/off, one for WPS pairing, and a Boost button. The latter can be configured for turn on/off the port status LEDs, RGB lights, and gaming traffic boost system. The antennas use standard connectors, so you can swap them out for aftermarket parts if you want. The back also has a power on/off button, something I appreciate, so you can power cycle the router without needing to unplug it. All in all, this is pretty impressive stuff, so what's the downside? THE BAD The first, and most obvious, is the price. Asus charges a premium for their ROG products and $450 for a router is more than most people are willing to spend. For such an expensive product, it skimps in some of the weirdest places. For starters, having only four wired gigabit ports ( five, if you count the 2.5 port ) on a router like this is a total head scratcher. Considering the massive size of this thing ( and no, it doesn't have any kind of mounting bracket for walls or ceilings ), it should have at least six ports, preferably eight. Considering the advertised "10 Gbps" wireless bandwidth, at least one of those ports should be 10 Gbps. Only four gigabit ports and one 2.5 Gbps jack greatly limits home office power users who want to use teaming for higher bandwidth connections to multiple servers. And despite the 2.5 jack, the network cable bundled in the box is also only Cat5e, not Cat6. The documentation is thorough in listing the Rapture's many features, but doesn't give a lot of info about how to use and configure them ( case in point, the manual mentions the 2.5G network port and what it can be used for, but not how to configure it for those uses ). Also, most of the QoS, firewall, game boost, and advanced traffic analyzer features are somehow managed by Trend Micro and can't be enabled unless you agree to allow some of your networking data to be sent to them. I also found the web interface to be quite slow, at least on the firmware as of this writing. On my previous Asus RT-AC68, navigating to the different pages and setting groups was quick and snappy. Here, you click on the link and wait for a few seconds until the new page loads. The network client list also was erratic and didn't always list all connected devices, even if that device was currently in use. Though the Boost button on the side is programmable, it has only three options, none of which are "turn guest wireless network on/off," like I would prefer. With so many different settings and features, the web interface has dozens of pages and tabs to organize them, which is understandable. For the most part the organization is logical, but some are buried, which means digging through lots of pages to find them. You can configure the various SSIDs in the basic wireless setup section, but the option to disable a particular radio is in another place entirely. The router does not save or commit a change when you move from one section to another. Again, with so many pages and tabs, this means making many small changes and hitting the save button before moving on. But each save usually requires a full router reboot, which slows down the configuration process a lot. It would be helpful if some configuration pages were expanded to include more related settings, allowing fewer reboot delays. Or perhaps Asus can do a similar thing they do on their motherboards, where changes are temporarily saved across all pages and when you hit the save button you see the full list of changes and then asked to confirm. The upside is that firmware updates could ( hopefully ) fix most of these complaints. THE UGLY As said above, the Rapture is complete overkill of a router for most people. They simply won't be able to use a lot of its features. The 2.5 Gbps port will only reach those speeds when it's connected to another 2.5G device. That's usually either a high-end desktop or home server, another router if you're setting up a large linked network system, or your modem if you have faster than gigabit internet service. The crazy wireless speeds are only realized when using high-end computers that have the antenna arrays, AX wireless controllers, and internal storage fast enough to keep up. Even when you finally hove those laptops and wireless desktops, you'd need to move a lot of data around your network to notice and appreciate the speed difference. That's not to say it's a bad idea to plan ahead and start building up your home network infrastructure. The Rapture will give you great wireless coverage in your home, will probably give you faster AC speeds than you have now, will be able to handle more devices more stably, and will set you up to handle those new AX devices when you finally get them. So you'll get a few small but immediate benefits, but it might take a year, maybe more, before you enjoy the other benefits. As with most new technologies, jumping in early costs you extra. For most people, I'd say the cost is too high at this point. Having only four LAN ports and no 10 Gbps jack severely limits the Rapture's appeal to the power user crowd. Those that have solid, even if aging, routers are probably better served waiting a year until AX support filters down to the mid-range consumer products and prices come down overall. For average consumers that need a new router right now because their current one is simply too old and slow, the Rapture is an expensive but forward-thinking bit of home networking, and hopefully new firmware can patch the interface problems soon.

This product works well. The reason for the 1 star rating is Best Buy or Asus fault because when I purchased the router the ad said I would get 2 free lifetime licenses for 2 devices. After the purchase I am told by both Asus and Best Buy that that promotion had expired. So be careful. This is a high end router and when you make such a purchase you expect high end service. NOT SO.

At this point in time till ASUS comes out with a firmware upgrade to resolve my issues, I can’t recommend, and am even considering returning the unit. I have this unit as my primary WiFi router, it used in an aimesh configuration with An ASUS RT- AU5300 and RT-AU86U as mesh nodes, when it works it’s great nice and fast, but when it starts dropping WiFi devices it always seem to drop my IoT devices and keep about 30 devices connected. When functioning correctly I normally have 63 active devices in my house.

I ordered the Asus ROG Rapture AX-11000 on Thursday, November 21 and paid for next day shipping. The evening of November 22 it had still not arrived and I called UPS and confirmed the package had not shipped. I then called Best Buy and stated I wanted a refund of the shipping charges. Waited for delivery until Monday, November 25. Ok so it finally arrives and I get to work on setting it up. I own an Asus RT-AC5300 which looks nearly identical and many of the options and settings are the same, tri-band, QoS, guest networks, and so on. I am not a gamer, I purchased the AX-11000 simply hoping to see some additional performance. My plan was to use the AX-11000 and the main router and move the RT-AC5300 to another room where I have an Asus RT-AC87 being used as an access point (receives signal hard wired with TP-Link powerline adapters). So I began the setup skipping the wizard as I am familiar with the interface and settings. Speaking of the interface, the AX-11000 is WAY to BUSY for my liking, too many colors, graphics and icons, etc. I could live with that, but so as not to write a book, I spent close to 8 hours going through each and every setting, and in the end could not get anywhere near the same performance of the RT-AC5300. Also, some of the settings would not take (stay as I set them), speed tests were HORRIBLE, WiFi connectivity was poor, etc. I honestly have nothing good to say about this device and am quite disappointed. I am a fan of Asus and buy both their computers and routers and have done so for years, but the AX-11000 is not ready for market. I am returning it today.

Geek squad came out to connect, still not connected to mywifi.

I'm an Asus loyalist, but this router has burned me. This router performs very well for gaming and wired performance. The wifi performance was great, but at some point a software update occurred and now the 5GHz1-2 bands refuse to maintain a constant connection. I've done factory resets, verified connection quality, all to no avail.

Not sure why reviewer said this one of the best router because when I did have it it was not very fast and the gaming features are all through 3rd party which would risk your privacy. Comparing this to the rt 86u by Asus this router is definitely not worth the price. Not sure if mines was defective or not but I was truly disappointed.

The router is amazing, when it works. I bought this to take over as the main node in an AiMesh setup. From day one, 3-5 times a day it would simply “forget” it had an active WAN connection. Looking through some stuff I found this has been an issue since the router was released in 2019 and ASUS appears to be ignoring it. Well here we are in 2021 and dropping a WAN connection multiple times a day means multiple times school assignments, work meetings, or virtual hangouts are getting interrupted. I don’t get why/when it became okay to release a product and when there are glaring issues, you are okay to deny and just look away as if people are making stuff up and didn’t just pay you a ton of money.