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Customer Ratings & Reviews

$699.16

Customer reviews

Rating 4.4 out of 5 stars with 223 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 223 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speeds doubled from an average of 1100Mbps to 2300Mbps when switching from my Asus gt-axe11000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get ready to be as fast as an Ethernet cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best router I have ever bought! I can confirm that the wifi 7 makes it just as fast as a wired connection, which is weird to think about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive performance in gigabit internet speed. WiFi is super strong

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these in wifi AI mesh ater updating the bios my internet and wifi is insane highly recommended, setup for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best. This beast can handle so many connections and the mobile app is second to none. Its very expensive, but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3600 sq ft house with brick not open floor plan. Reaches everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase and I can tell you its next level!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    rog router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router. awesome speeds. no issues. the software is awesome especially the qos feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast gaming wireless ,love all the gaming feature it has and and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Expensive and placement matters but it’s feature p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and placement matters but it’s feature packed and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pricey but love ir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, a little pricey but more than gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus super router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always nothing but the best with this brand. I just got it for an upgrade for my mesh system and lord all mighty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been handling all of the devices well so far. ASUS has always been consistent, and the products never have let me down.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ROG RAPTURE

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely incredible product! I have 5 gig internet speeds with fiber optic from Visionary! This was able to boost it past that and give me extremely stable WiFi! HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The alpha unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a router. Unparalleled power can handle massive amounts of connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of options. The only thing I don't like is the web user interface. It's very slow to load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a bit high; I think I can buy something cheaper that offers the same quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but probably not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, but for the price it should be abke to handke mutliple users better.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Speedy,

      Thank you for your feedback on the ASUS GT-BE98 PRO Router. We’re sorry to hear that the performance hasn’t fully met your expectations, especially in handling multiple users. We sincerely apologize for any inconvenience this may have caused. Your comments are important to us and will be shared with our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504024088-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Advanced features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expanded features makes this router not for the novice. Make sure it's placed in the right location, it's powerful, but still doesn't travel through walls that well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 8-year-old ASUS router, which wasn’t really up to modern standards. I went ahead and got the best router available. The ROG Rapture GT-BE98 Pro. It looked like a perfect router with plenty of ways to configure it. The onboard OS offers plenty of options to tailor your home network. So I decided to start pretty much vanilla with just the default settings on a basic home network. The problem was that things couldn’t get a reliable connection. This isn’t my first rodeo, as I have been in the computer design business since the 1980s. I went through every step I’d learned before, and still things refused to connect. I like a challenge, so I went in search of other remedies. I came up empty, so I called ASUS Tech support. Several calls later, I took it back to Best Buy and exchanged it for a new router. I got the new one home, and it was even worse than the first. It took between three and ten minutes to connect to the internet, and then you had a very poor connection. Connecting the internet to the 10G port (Default) enabled LAN but disabled Internet. Connecting to 5G allowed internet, but no LAN. It would take my computer a minimum of 5 minutes to connect to the internet when connected via an Ethernet cable. I called support and was escalated to Tier-2 support, who would contact me within two business days! I called three business days later and was escalated once more, but still no calls. I called and asked to be transferred to tier two support. I was transferred, and they had me email them the router config file. I will be contacted within two business days. Here we are more than two weeks later with no calls from tech support. I did get an email from them with questions, and I answered them, and still no calls. I need a router to be functional out of the box. The two I bought may be from a bad batch. ASUS has done nothing to keep me as a customer. Before you ask, yes, the internet is completely functional on just the modem and on other routers.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lordmars,

      We sincerely apologize for the deeply frustrating and unacceptable experience you've had with two ROG Rapture GT-BE98 Pro routers and our support process. Your detailed account, especially given your extensive expertise, clearly indicates a systemic issue with the product's core functionality and our customer service follow-through, not user error. This is certainly not the quality or support we aim to provide for a high-end device. To help us thoroughly investigate this, please ensure your router's firmware is updated to the absolute latest version. If the connectivity issues persist, we urge you to immediately send feedback via the router's WEBGUI at the time the problem occurs. This will capture crucial diagnostic data for our engineers. For direct assistance and to discuss this further, please contact me at customerloyalty@asus.com. Kindly include a link to this post so I can reference your detailed feedback and work towards a resolution.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus