Customer Ratings & Reviews
- Model:
- GT-BE98 PRO
- SKU:
- 6578391
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ROG Rapture GT-BE98 Pro's speed and overall performance, with many reporting significant improvements. The router also receives positive feedback for its coverage, connectivity, signal strength, and range. Some users find the router to be large, and a few have noted that the firmware could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Pricey but love ir
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, a little pricey but more than gets the job done.
I would recommend this to a friend very expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the price is a bit high; I think I can buy something cheaper that offers the same quality.
I would recommend this to a friend
ROG RAPTURE
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Absolutely incredible product! I have 5 gig internet speeds with fiber optic from Visionary! This was able to boost it past that and give me extremely stable WiFi! HIGHLY RECOMMENDED!
I would recommend this to a friendDidn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an 8-year-old ASUS router, which wasn’t really up to modern standards. I went ahead and got the best router available. The ROG Rapture GT-BE98 Pro. It looked like a perfect router with plenty of ways to configure it. The onboard OS offers plenty of options to tailor your home network. So I decided to start pretty much vanilla with just the default settings on a basic home network. The problem was that things couldn’t get a reliable connection. This isn’t my first rodeo, as I have been in the computer design business since the 1980s. I went through every step I’d learned before, and still things refused to connect. I like a challenge, so I went in search of other remedies. I came up empty, so I called ASUS Tech support. Several calls later, I took it back to Best Buy and exchanged it for a new router. I got the new one home, and it was even worse than the first. It took between three and ten minutes to connect to the internet, and then you had a very poor connection. Connecting the internet to the 10G port (Default) enabled LAN but disabled Internet. Connecting to 5G allowed internet, but no LAN. It would take my computer a minimum of 5 minutes to connect to the internet when connected via an Ethernet cable. I called support and was escalated to Tier-2 support, who would contact me within two business days! I called three business days later and was escalated once more, but still no calls. I called and asked to be transferred to tier two support. I was transferred, and they had me email them the router config file. I will be contacted within two business days. Here we are more than two weeks later with no calls from tech support. I did get an email from them with questions, and I answered them, and still no calls. I need a router to be functional out of the box. The two I bought may be from a bad batch. ASUS has done nothing to keep me as a customer. Before you ask, yes, the internet is completely functional on just the modem and on other routers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lordmars,
We sincerely apologize for the deeply frustrating and unacceptable experience you've had with two ROG Rapture GT-BE98 Pro routers and our support process. Your detailed account, especially given your extensive expertise, clearly indicates a systemic issue with the product's core functionality and our customer service follow-through, not user error. This is certainly not the quality or support we aim to provide for a high-end device. To help us thoroughly investigate this, please ensure your router's firmware is updated to the absolute latest version. If the connectivity issues persist, we urge you to immediately send feedback via the router's WEBGUI at the time the problem occurs. This will capture crucial diagnostic data for our engineers. For direct assistance and to discuss this further, please contact me at customerloyalty@asus.com. Kindly include a link to this post so I can reference your detailed feedback and work towards a resolution.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Good, but probably not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, but for the price it should be abke to handke mutliple users better.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Speedy,
Thank you for your feedback on the ASUS GT-BE98 PRO Router. We’re sorry to hear that the performance hasn’t fully met your expectations, especially in handling multiple users. We sincerely apologize for any inconvenience this may have caused. Your comments are important to us and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504024088-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Connectivity
The alpha unit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute beast of a router. Unparalleled power can handle massive amounts of connectivity.
I would recommend this to a friend Advanced features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expanded features makes this router not for the novice. Make sure it's placed in the right location, it's powerful, but still doesn't travel through walls that well.
I would recommend this to a friendDon't Delay...Gotta Have One!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from previous router....kept the old one and use it as a AiMesh Mode....Wi-Fi Speeds now is great in the house and outside!
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second wireless router from Asus. My first was purchased sometime prior to 2018 and that one is still being used for some things do to this new version not keeping a connection to some electronics. It is extremly finicky and a huge disappointment. Also customer service on this item is awful!!! Can't say I can keep my loyalty to this brand any longer. For the price of this item it should be better and the range also stinks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
Thank you for sharing your experience with the ASUS GT-BE98 PRO router. We regret to hear about the connection issues, range concerns, and the difficulties you’ve faced with customer service, and we sincerely apologize for the disappointment this has caused.
For troubleshooting assistance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues after completing these steps, please email us at customerloyalty@asus.com and reference case number "N2509004695-0003" so we can investigate further and ensure your concerns are properly addressed.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected: https://www.asus.com/support/faq/1030641/
Horrible Range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this router after having some issues out of my last Orbi, but this has been nothing but a pain since I set it up. The range is ATROCIOUS. As in, in my 1800 square foot home, my signal on my phone drops from 3 to 2 bars when I'm in any of the exterior rooms, and it hardly reaches the exterior of the home at all. The WiFi 7 mode doesnt work at all, which may be my devices, I'm not sure. Regardless, I had to disable the WiFi 7 mode entirely. Then, the band steering does not work for several of my legacy devices, and I will NOT manage separate SSIDs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cwilli40,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak signal strength. Typically, the coverage of this router is up to 2500 sq. ft. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Legacy devices may not work properly with WIFI-7, check updates for these devices. Also, try to disable "Smart Connect" and try connecting this manually to either 2.4GHz or 5GHz. Furthermore, try resetting the router and reconfigure or set up the devices.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Not the Upgrade I Expect’d—Weak Signal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I debated buying this router for a long time and watched countless online reviews before finally deciding to purchase it. Nearly everything I saw was overwhelmingly positive, with only a few mentions of 2.4 GHz signal drop issues. I’m not sure if I ran into the same problem, but my connections kept dropping, and the Wi-Fi signal on my phone consistently fell by one or two bars. This was noticeably worse compared to my other tri-band Wi-Fi 7 router. I updated the firmware and explored nearly every feature to try to optimize performance, but the issues persisted. It’s possible that my unit was defective, but for now, I’ve decided to return it and go back to my previous tri-band Wi-Fi 7 router
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PrinceJC,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing weak wireless signal. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating router's firmware if it is running with an older version. Firmware is available for download at: https://rog.asus.com/networking/rog-rapture-gt-be98-pro/helpdesk_bios/. Furthermore, legacy devices may not work properly with WIFI-7, check updates for these devices. Also, try to disable "Smart Connect" and try connecting these devices manually to either 2.4GHz or 5GHz.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
Fast Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fast and stable router. Easy to set up. Highly recommended.
I would recommend this to a friend i love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this router is a beast. all the parental controls are included in the price. App is easy to navigate. this is simple the best of the best of routers.
I would recommend this to a friendReview of ASUS ROG GT-BE98
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is the best router I've ever had.Also setup is easy
I would recommend this to a friend- Pros mentioned:Speed
Stopped working after a couple of months in use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first loved the router, it worked well and was extremely fast. After 2 1/2 months roughly it stopped working. Contacted ASUS about resovling this issue and it has been the most painful experience with customer support in my life. Potentially will be charged for repairs on the device even though its still under warrenty is just ridiculous. If i could go back and choose a different product I would. If the product works for you consistently then it would be a great purchase but in my experience I can’t recommend this product to anyone.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
We regret to hear that the router stopped working and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please send us an email at customerloyalty@asus.com and include the case number " N2409030645-0003" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Beast mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More than enough power once i figured out the lot network then it was wasy
I would recommend this to a friendBest router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router you can get. No network issues both internet and things that i have running on the internal network as well
I would recommend this to a friendAsus GT-BE98 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value in the high end , its like getting a switch for free with all the ports on it ..
I would recommend this to a friendJoe r
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router! Lots of gaming options and looks amazing! A true center piece!
I would recommend this to a friendcost triple price No major improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi range did not increase, nor did it speed up my WiFi faster than my old router. It took me 2-3 days to adjust the antennas to get coverage in my whole house.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BigTou,
We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510005431-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-[Wireless Router] How to improve Wi-Fi Connection https://www.asus.com/us/support/faq/1047919/