Customer Ratings & Reviews
- Model:
- G512LI-BI7N10
- SKU:
- 6408463
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the ROG Strix G15's performance, price, graphics capabilities, ease of use, and RGB lighting. However, customers are negative about the battery life, limited RAM, and keyboard issues, with some also noting the absence of a webcam. Many appreciate its strong performance for gaming and other tasks, while others find the included RAM insufficient for their needs. Overall, opinions are mixed, highlighting both strengths and weaknesses in the product's design.
This summary was generated by AI based on customer reviews.
Great laptop, not so great life spawn
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop for the price point, beautiful screen. However it has dyed on me and doesn't want to turn on 5 days before the 1 year anniversary.
I would recommend this to a friend- Cons mentioned:Battery life
Horrible!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it at April 21 2021 had a lot of issues including power battery and screen issues, Id recommend buying a desktop instead due to over heating problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry about your issue with the battery, screen, and the unit overheating. This is not the kind of experience we want our customers to have. Have you tried to update the BIOS? You can refer to the faqs below. For further troubleshooting, feel free to contact me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
Troubleshooting 2 - https://www.asus.com/support/FAQ/1043914/
Troubleshooting 3- https://www.asus.com/support/FAQ/1015072/
some very scary sounds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this laptop for 6 months and the fan sounds like a lawnmower. I can't replace the fan because of the hardware configuration. Otherwise, it is great. I like the fact it doesn't have a webcam.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Peters,
I'm sorry to hear that you are experiencing lots of fan noise with this machine. That certainly sounds like a frustrating situation. If you haven't already, I would recommend adjusting the fan presets within Armoury Crate and checking for any improvement. If you continue to hear mechanical noises, you may need to contact Best Buy customer service for a warranty repair. If you have any general or technical questions, please email me at cl-lane@asus.com and include case # N2102000521-0002 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Definitely not worth the price GO BUY A PC!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GO BUY A PC! not worth the price. ive tried cod, ov, csgo, gta, fivem. and wouldnt recommend. If i could return i would, Good laptop for low spec game (minecraft, valorant, among us) it can average 60fps GO BUY A PC!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that it doesn't worth the price, this must be frustrating. Are you playing games on the dedicated graphics card? Have you switched the settings? Feel free to explain to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Audio issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio doesnt work anymore and it has me confused. Its been a good laptop for the month that i’ve had it until randomly the audio stopped working.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's unfortunate to hear the audio is not working correctly. This must be frustrating, please attempt the steps from the faq and if you need further assistance, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
[Notebook] How to fix the Sound (Speakers/Microphones) problems on ASUS laptops – Troubleshooting: https://www.asus.com/us/support/FAQ/1015070/
Poor rating from Geek squad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek said this was excellent! NOT!~. Dirty when we opened it up and when we turned it on it sounds like we are downloading a DVD the fan runs so loudly! This was not well looked at by Geek at all! It sucked!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are truly sorry for the issues you've had with the device and the experience you've had with Geek squad and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team.
We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Cons mentioned:Webcam
Good enough, but not for heavy gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews on here so far aren't great, so I hope you find my review informational! I am a college student, gamer, digital artist and video editor/streamer. In other words, I have games and editing software downloaded on my laptop. The laptop is supposed to be good overall for mediocre use and to be reliable, which it is, but for someone like me who does a lot of things with my laptop, it sometimes freezes. The memory sits at 55% when not in use, the CPU is perfectly fine around 10%. The laptop has not yet overheated in my usages (I've had this laptop for a little over a week). So if I want to play a game, I must clear background processes and only have the game app running, the graphics must also be set to low, or else I will crash my game (I cannot stream while playing or else the game will be extremely laggy or crash). The LED lights in the laptop comes with software to change colors; the laptop has a beautiful display. The keys have not jammed on me. There exists 3 USB slots and a headphone jack on the left side of the laptop. There exists the power cord, a micro USB slot, Ethernet slot, and HDMI slot on the back of the laptop. There is nothing on the right side of the laptop or front of the laptop. There is no webcam on the laptop. I already ordered a 8gb RAM stick to install in my laptop for it to run 16gb of memory, which will most likely solve my issue of my games crashing and hopefully allow me to stream with no issues. I have a terabyte of external storage since the storage on the laptop will run out for a person like me. I have a Razer gaming mouse. I have a RIG 500 Pro gaming headset. I will soon have a Wacom Intuous drawing pad. I have an Ethernet cable connected and an Asus monitor connected (there is lag when attempting to play a game on my monitor from my laptop, but there is no lag when using it for editing or office work). All of these have connected and worked perfectly fine with this laptop. The hardware covers most modern day apps and software.
I would recommend this to a friend Laptop ASUS ROG strix G15.6
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad laptop. My laptop doesn't charge and best buy doesn't care of with in.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit is unable to charge. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1012793/
- Pros mentioned:Performance
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming pc i bought it in 2021 still handles games like it was new. I %100 recommend this gaming laptop if you aren’t home all the time.
I would recommend this to a friend Best laptop I've ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! I have had it now since 2024. No major problems not really any minor problems either
I would recommend this to a friend- Pros mentioned:Price
Good laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general is a good laptop, not the best but it gets the job done and for totally worth the price! Very satisfied!
I would recommend this to a friend - Pros mentioned:Speed
Alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used for games yet but is substantially faster than my old PC.
I would recommend this to a friend