Customer Ratings & Reviews
- Model:
- G513QY-212.SG15
- SKU:
- 6466550
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the ROG Strix G15 Advantage Edition for its exceptional performance, long battery life, and stunning graphics. They appreciate the customization options of the keyboard and the overall build quality. However, some customers have expressed concerns about the slow stock RAM, lack of a webcam, limited storage, overheating issues, and random restarts.
This summary was generated by AI based on customer reviews.
Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition. The computer is great for the value
I would recommend this to a friendAvoid open-box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these, both open-box and both had the same GPU issues others have had. Tried everything I could and spent countless hours trying to get it to work but ultimately returned both of them. Maybe you'll have better luck with a new one. Stay away from these open-box G15's.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with both open box items. Usually, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer. If you have any concerns about another unit, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link
to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Great laptop for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, play lots of different games battery sucks even if you change settings.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great spec, stylish design. Works very well fkr all my needs
I would recommend this to a friendPerfect product for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good it works perfectly. I received what i ordered
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it, the only thing I didnt like was the half size up, down, left, right keys.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the money. Competes with a RTX 3080 laptop if you switch out the RAM.
I would recommend this to a friend- Cons mentioned:Fan noise
open box is a scam, defective products.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer cpu runs at 60c plus on idle. I couldn't even download warzone. Multiple freezes, and the whole keyboard lighting shut off. I couldn't use the mouse after an update and the computer vibrating with the fans. Never gonna buy from best buy again. Worst buy of my life.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your multiply issues with the notebook. This is absolutely not the kind of experience we want any of our customers to have. Have you tried a system restore? Please attempt to use your antivirus software to scan for any malware. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
I love AMD, Thank you for all AMD laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All AMD powerful Laptop Thank you for fat shipping.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best product.thanks best buy for making a good financing option to purchase this item.
I would recommend this to a friend- Pros mentioned:Ssd
Unfortunately was very dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited for this laptop, since the RX gpu looks so good on paper. I may be in the minority, but the first laptop I got hit 95 degrees celsius in under 5 minutes while running heaven benchmark. After exchanging it the replacement model I got didn't even turn on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit unable to turn on. This is absolutely not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1014276/
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. It's my first gaming-esque computer, and I am satisfied with it.
I would recommend this to a friendoryt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bang for you buck. two thumbs up. excellent. approved
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent laptop good for studying and playing games when you have free time
I would recommend this to a friendDon't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, with this price this is the best laptop ever created! However, after a week of light use, the GPU died while I'm playing game and I just couldn't turn power on. Completely black screen so I had to return this. Overall, this is a really bad experience from Asus. Don't buy this laptop!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear jnguyen,
I certainly understand your disappointment and the inconvenience this may have caused you. ASUS ensures all products are manufactured with materials that comply with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is N2106046755-0013.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
DO NOT BUY OPEN BOX, ALL OF THEM WILL BE DEFECTIVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop after some research and the specs were great for the money so I pulled the trigger, but upon receiving the laptop I quickly noticed that it would constantly crash over and over, and since having it, it's crashed 10+ times at varying workloads. A 1700$ laptop should not be doing this. Returning it won't be a walk in the park for me because I have no access to any form of transportation.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We would recommend that you reach out to Best Buy so their team to look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
6800m doesn’t work at all period
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same exact thing happen to me as others… didn’t even get to use laptop for gaming out of box since it wouldn’t recognize 6800m GPU or would come back with error code 43 (incompatible driver). Did all suggested troubleshooting steps from AMD, ASUS and geek squad. Laptop was deemed defective and I can’t get a new one since they are out of stock. But do I even want another one considering everyone else has same issue?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John,
Thank you for bringing this to our attention and I certainly understand your frustration. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. In the meantime, If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is N2106046755-0022.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Asus strix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, great computer bought for my daughter.also, easy to upgrade.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, we truly appreciate it. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Superb
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.İ like it, powerfull laptop,i got min 80 FPS last PC games
I would recommend this to a friendThe best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great product with excellent service and super fast delivery
I would recommend this to a friend