Customer Ratings & Reviews
- Model:
- G513QY-212.SG15
- SKU:
- 6466550
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the ROG Strix G15 Advantage Edition for its exceptional performance, long battery life, and stunning graphics. They appreciate the customization options of the keyboard and the overall build quality. However, some customers have expressed concerns about the slow stock RAM, lack of a webcam, limited storage, overheating issues, and random restarts.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop! Has more power than some laptops that cost more.
I would recommend this to a friendLove it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck gaming laptop there is, bar none!
I would recommend this to a friendtrue power
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had some little bumps with windows 11 but over all its a amzing
I would recommend this to a friendMany Problems, Terrible Build Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh boy, there's a reason why this 6800M that's supposed to fight the 3080 in games is sold for so cheap and is on sale all the time. My defects that yours might not have: 1. RGB keyboard doesn't work. No reformatting, bios updates, etc. worked. 2. The wifi adapter keeps failing, so only ethernet would be stable. 3. Computer also stutters and freezes for half a second every 10-20 minutes Common defects you will most likely have: 1. Keyboard missing strokes. This is a pretty common trait for these laptops and can be confirmed by many reviews here and elsewhere online. 2. The QC for this keyboard is abysmal, and typing on it feels like crap, on top of the key stroke missing inputs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
We're sorry to hear about the unfortunate experience you're having with the build quality of this model. Based on the issue ou described, we would recommend that you have this unit sent in for servicing. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Sword Sound/mining
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like sword sound at start up. it mines about 3.00 a day
I would recommend this to a friendGPU failures on 2 units
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going on my 3rd laptop. I ordered 2 of them and the GPU's started throwing artifacts or causing Windows restarts when it would switch from the integrated to external GPU. First one stopped working after a week and a half and the second one started rebooting due to a faulty GPU on week 3. Luckily I was within my return window and BestBuy has been amazing exchanging it to see if I can find a good egg.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sogo,
We certainly understand your disappointment and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Should you need any assistance with the product. Your case for reference is N2106046755-0068.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Replacement cause the 1st one was trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving it 2 star cause I tried this laptop first n it was terrible bugging, resetting out of nowhere, screen would blink and overall hardware was bad, I retuned it n got a replacement which I currently have but this one is doing good for now, I hope I don’t have to return it once again!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear iRyzen9,
It's regrettable to hear you've encountered flickering issues with your notebook. To ensure your system is operating at optimal stability, please make sure to complete all pending updates via Windows update and Armory crate. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N2106046872-0002.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
not buy it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst computer I ever bought t the begining worked but after 2 month the key bordn start give an issue that if press a doesnt work i have to press f2 plus a to work and now i do have proble that the coumputer doesnt want to charge or turn on i have to fight with the computer to turn on i went to best but to return it and the told to contact asus I m not hppy with ASUS nither best buy I wont recommend it no body to use them and i will make a youtube video explain more about
No, I would not recommend this to a friendJust another GPU failure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 minute old laptop, blue screen and stopped recognizing GPU. Wanted to love this machine but big fail by ASUS. Hope they get it worked out in a future release.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Markman,
Thank you for bringing this to our attention and I certainly understand your frustration. When the blue screen occurred what were the error codes given to you? Please make sure you're using the latest drivers, if you not, you can update your drivers via Armory crate in your tools tab. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N2106046755-0010.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
good one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good labtop，I like it so much. good good good. good.
I would recommend this to a friendNOT a game friendly laptop.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for normal everyday uses, but TERRIBLE for gaming! Works ok at best on medium settings but crashes constantly on high or higher. Games such as Borderlands 3, Days Gone. These are steam client games too. Gamers beware or just pass on this overrated laptop!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit crashes while playing intensive games. This is absolutely not the kind of experience we want any of our customers to have. Do you get an error code? Does it overheat? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Windows 10 home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware that the Asus website states it comes with windows 10 pro but it comes with home. I have contacted customer support and will edit it once I know what will happen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear about the misinformation. This is absolutely not the kind of experience we want any of our customers to have. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Good Laptop but BestBuy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself is great, but BestBuy sucks! It claimed the product is Openbox Excellent with original accessories and box, but it came with a laptop literally sitting straight in a cargo box. No manual, no accessories, no original box. I chose not to return it because the laptop has been sold out. But I will think twice if I ever want to purchase from BestBuy again!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear fkBB. Thanks for bringing this to our attention and please allow us to apologize for the poor experience that you've received. We value your feedback and concerns as this will aid in any improvements that need to be made. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Perfect!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming with an external monitor or TV.
I would recommend this to a friendFaulty Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this laptop on Aug 30 and has no issues with it until now. 3 months and a half later and the keyboard now ruined. Every time I type a key it displays an x character. It seems like the X key is stuck and I can't type anything freely cause it also starts type multiples Xs by itself. I bought this PC BRAND NEW and now only 3 months later its unusable and giving keyboard issues. I expected something of quality after spending around $1,600 for this gaming laptop. I will never purchase an ASUS product ever again. Do yourself a favor and do not waste your hard earned money on this laptop as I did. I will file a claim and report this to the BBB if this issue is not resolved.
No, I would not recommend this to a friendDead GPU on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others mine came with a DOA gpu. Spent all weekend trying to get it to work with no luck. Asus tech support said to return it. What a waste of time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Labgraphics,
We certainly understand your frustration with the quality of the product that was received and the inconvenience this may have caused you. Please know ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Should you need any assistance with the product. You can reach me at cl-adrian@asus.com. Your case for reference is N2106046755-0017.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Plz asus fix this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately when I first received the laptop I powered it on and no display was shown on screen so I returned it back to Best Buy and got my money back
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about theunfortunate experience you had with the black screen on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. In an instance like this, we would recommend that the customer attempt the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen: https://www.asus.com/support/FAQ/1014276/
Unfulfilled Promises
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In had high hopes from this laptop. With all the reviews speaking about the 3080 equaling performance and power delivery via smartshift. It has got that part down. Mostly. The laptop is gimped by poor RAM so 3080 is out of the picture. This laptop is around the 3070 115W mark with that RAM. Still not bad value given the powerful CPU and price. But then it suffers from a bunch of quality of life issues. Really bad thermals. Maybe liquid metal application wasn't perfect as others have noted. Speakers keep blowing out randomly. The screen will do dark randomly and have to hard reboot. Overall, I am so disappointed that I have to return this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer, It's unfortunate that this model does not meet your expectations, this is absolutely not the kind of experience we want any of our customers to have. If you have any other concerns you can email us at "customerloyalty@asus.com" and we will explore every possible avenue to address the issue the best way we can. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support.
asus is bad at liquid metal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the liquid metal application is terrible, there is no sponge on the gpu either so the liquid metal very easily either lands on the motherboard and one shots it, or gets into the fans and seeps out the vents. if you are someone who plans to move this laptop, DO NOT BUY IT
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the metal application is terrible. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If possible, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Returned After A Week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return laptop after a week due to computer not waking up after sleeping.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlexWin, I'm sorry to hear that the unit is not waking up after sleep. Thanks for bringing this to our attention and please allow us to apologize for the poor experience that you've received with the product. If you have any other concerns you can email us at customerloyalty@asus.com and we will explore every possible avenue to address the issue the best way we can. We value your feedback and concerns as this will aid in any improvements that need to be made. We implore you to consider our brand if not for this particular product, then another that may also suit your needs. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support