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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 768 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers praise the ROG Strix G15 Advantage Edition for its exceptional performance, long battery life, and stunning graphics. They appreciate the customization options of the keyboard and the overall build quality. However, some customers have expressed concerns about the slow stock RAM, lack of a webcam, limited storage, overheating issues, and random restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 768 reviews
  • Pros mentioned:
    Battery life, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light, Powerful, Portable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations of this machine when I received it. The packaging is fantastic and feels like you are getting a state of the art product. Set up was a breeze and the BIOS Boot sound for the ASUS is slick to say the least. It immediately makes you realize, that this machine is not screwing around. It is here to provide a lagless, crisp, detailed experience. I tested Call of Duty Modern Warfare on the machine, along with X-Plane 11. Both experiences were incredible and the battery held up well. I felt comfortable while it sat on my lap and didn't feel like I was having my thighs burned. The power supply is MASSIVE for good reason. There is a clear improvement in performance with power connected but that is to be expected. Overall this could be used for gaming, productivity, and creative minds alike!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery service

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very hay with this product firs the delivery was delay 1 week and them the latop had a internal problem

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alienware,

      I'm sorry to hear that you are not pleased with the delivery and the unit had an internal problem. Is it unable to turn on? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Screen flickering

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen flickering on open box item, otherwise the laptop is good

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer,

      I'm sorry to hear that the device is flickering and we'll be happy to advise. For future reference you may view the link below for additional information for this issue. We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015072/ Asus

  • Rated 1 out of 5 stars

    Nope not this one.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor gets really hot (~95c) and lags when gaming.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear 3b3b,

      We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. Please reach out to me at your earliest convenience and I'll sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at cl-adrian@asus.com. Your case for reference is N2106046755-0056.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 1 out of 5 stars

    Junk after two months

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    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk after 2 months. Like best buy customer service

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the notebook. This is absolutely not the kind of experience we want any of our customers to have. If possible, you can explain your issue to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Video and Sound for gaming

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed when pulling this laptop from the box is that it is lighter than other gaming laptops. The Ryzen 9 and the Radeon RX6800M provide great performance for most 1st person shooter games. The RAM is a little slow, so when stock of faster ram is easier to find it may be worth upgrading the ram to improve performance. Straight out of the box, the 300hz screen looks smooth and the speakers are some of the best I have heard in a laptop. There are 3 performance modes that are easy and quick to switch between. Here are some of the frame rates I got with the stock ram: Ark Survival Evolved- 150 avg ultra Cyberpunk-65 avg ultra Metro Exodus Enhanced Edition-52 avg ultra CSGO-240 avg low The Witcher 3-98 avg ultra GTA V-95 avg My conclusion is this is a great laptop for gaming. The size and weight of the laptop makes it more portable than other gaming laptops I have had in the past. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer especially for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer and runs everything i want

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great gaming rig, in spite of no web cam

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get to it -- the specs: - 15.6" FHD screen - 12GB VRAM - AMD R9-5900HX/BGA CPU - 512GB SSD PCIE G3 - 16GB DDR4 RAM - USB3 2A (3) and USB3 2C ports - Physical LAN port (WiFi 6) plus Bluetooth Physically, ASUS has outfitted the keyboard and front/side edges with LED lighting, which flashes certain ways depending on the activity going on with the OS. That wasn't what "got" me with this laptop. What "got" me was the fact that various Steam- and Origin-powered games ran without stutter and without flaw on the machine, something that's difficult to achieve even with some desktop machines. Is this laptop pricey at ~$1,500? Yes it is. And with that price comes definite performance. If you want a gaming laptop that's going to leave other machines in the dust, this is the one to get. Honestly, if I were building laptops, this is the one I'd build. All of it in spite of the fact that the laptop does not include a built-in camera. And for those who think third-party services on the Internet could be spying on them, at least that's one less thing to worry about ;P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD for the Win!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, been using it for 3 years now and still runs aaa games at medium-low settings, if you plug a monitor will pump your fps a little bit, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best place to buy a laptop or any electronics for that matter. I got my laptop in 2020 and it is still going strong,anything i needed help with best buy was right there for me. Thanks for the great quality stuff. 10/10 i dont go anywhere for my electronics but best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    Zero Lag and Best Frame Rates Evar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this new G15 Advantage non-stop for about 2 weeks now and it is the fastest gaming laptop I have ever used and I have been buying gaming laptops since they were invented. The RGB rocks, the keyboard rocks, and the screen is nutty fast. I play a lot of CSGO and the higher framerates are crazy, in excess of 200 FPS with everything turned on. It looks great and allows high level play with the best of the best. Again, the screen is incredible, it is as close to zero lag than anything I have seen before. ZERO LAG!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    W laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I have been having this laptop for almost 3 years and still run like its new

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Better than expected full blown AMD laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for just about a little over a week now Been using it for daily and gaming use since I am travelling a lot. The performance of this laptop well exceeds my expectations. The CPU would say does run hot in the 90-95 Celcius, but I usually turn on manual load and goes lower in the 80's I've had no issues with the GPU performance and haven't fully stressed test it in a graphic heavy game, but I've been playing destiny 2 and warzone flawlessly. Max temp around 60-70 Cel Those with already defected products bought the open box and many people on reddit say DO NOT BUY OPEN, that is your gamble if you happen hence the couple of 1-2 stars My laptop was received on July 17th to Best Buy so I have the recent editions and its been running smooth ever since. No hiccups so far I personally wish the 1440P version is out, but using the 1080P with the 300hz really doesn't hurt at all. The screen is pretty bright when plugged in! Speakers are excellent for what they come with and I am coming from a Macbook pro 2018 and I love the keyboard as well since it has some deep presses Overall I am happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    a beast of a machine !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bougth this becouse i had the asus tog zephyrus m15 the 2060 model and that model runs hotter than this one i played just cause 4 and so far on 4k it handles lika dream the keyboard is awesome if you put the asus app to windows is stays under heavy load under 83 degrees awesome machine love it worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    love this laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i love this laptop i been looking at gaming laptops and desktops i was gonna get desktop cause I love seeing the cool parts but cant get a graphics card so my girlfriend told me about this and said I can buy this for you for your birthday and I looked up youtube videos and I was blown away with the specs and the price its my first AMD computer I looked up asus before and loved there laptops with all the RBG lights but anyways I love this laptop and the RBG i did play some games with the stock ram it played decent but i would upgrade to 32GB to future proof you will get better specs to and i added a 2TB SSD it ran control at 50s fps everything high and raytracing i was gonna wait for the model with the 2k screen but its gonna be more money plus you wont get good frame rate with a 2k screen and everything on high with raytracing and i love raytracing have you seen Minecraft with ray tracing? so this laptop is the sweet spot only problem i had was a crash a few days ago but as long as nothing else goes wrong we are good thanks asus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best store ever, fast shipping, good offer, never complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, but WIFI stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, on the whole I have enjoyed having it very much. Unfortunately, the WIFI became very glitchy after about 8 months. I can get the WIFI card working maybe a third of the time. I have spent far too much time troubleshooting and working with ASUS and Best Buy support. No one can provide a fix. It seems like a hardware problem. Sometimes the card is detected and not working, sometime it is not detected at all. I have been told to send my laptop away for 2-6 weeks to a repair center. That is just unacceptable, especially considering this is an inconsistent problem and I would almost certainly just get the laptop returned with a note that the WIFI was working. Now one of my USB slots is occupied by an USB wireless adapter. A workable but annoying fix. I cannot give this laptop 5 stars like it would otherwise deserve.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Cons outweigh the pros, returned mine after 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and the trackpad was loose so I returned it, and the second one had the same issue. Pros- Good performance Good response time Cons- Loose trackpad Dark screen Loud sound effect when turning on-terrible for school Heavy Changing the colors is almost an impossible task, with difficult software

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TheCaliber,

      We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. Please know that ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Should you need any assistance with the product. You can reach me at cl-adrian@asus.com. Your case for reference is N2106046872-0020.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 3 out of 5 stars

    Great CPU performance, okay GPU performance...BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast boot times. Ryzen CPU was great for multi-tasking/running multiple apps with ease. The GPU performance was okay. I expected more performance on just a 1080p screen. I was getting significant much slow down/FPS drops on medium and high settings. Great CPU performance and okay GPU performance...BUT! This laptop randomly keeps rebooting (I checked to make sure it was not from overheating or random updates)! I could not take this degree of unreliability since twice I lost work before autosaving and manual saving. Therefore, I returned the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second laptop, same problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through two of these laptops so far. The first one had Kernal Power critical error 041 every time I exited out of games like Microsoft Flight Simulator 2020. I did all the troubleshooting with ASUS including resetting the computer, but the error codes continued. I decided to take the laptop back to Best Buy and do an exchange because I really like this laptop. I did the exchange and I still have the Kernel Power Critical Error 041 where the laptop crashed after exiting out of games. Also, I have two dead pixels on the new laptop, which isn't enough to do a service request. This laptop has a lot of potential, but Asus needs to tighten up their quality control. I will be returning this second laptop and sticking with Intel and Nividia. I do not recommend anyone buy this laptop due to the quality control issues and software issues. Also, all drivers, bios and firmware are up to date on both of the machines, so it's not an isolated incident.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the kernel power. This is absolutely not the kind of experience we want any of our customers to have. If you have not return it and wish to troubleshoot this matter, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus