Customer Ratings & Reviews
- Model:
- GA502DU-BR7N6
- |
- SKU:
- 6335912
Customer reviews
Rating 4.1 out of 5 stars with 1111 reviews
(1,111 customer reviews)Rating by feature
- Battery Life3.5
Rating 3.5 out of 5 stars
- Speed3.7
Rating 3.7 out of 5 stars
- Display4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G15.6" Gaming Laptop's performance, graphics capabilities, and battery life, frequently praising its lightweight design and build quality. However, some users reported issues with fan noise, the lack of a webcam, and occasional overheating. A few also mentioned concerns about the keyboard and CPU performance under heavy load.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Graphics
Rated 5 out of 5 stars
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp graphics. Great gaming computer. Fits our needs.
I would recommend this to a friend Rated 2 out of 5 stars
Would not recommend to a friend.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here's a little warning to anyone who's like me and isn't knowledgeable about laptop specs. The "Max-Q" at the end of "GeForce GTX 1660 Ti" means it is significantly less powerful than the GeForce GTX 1660 Ti. It is not worth paying $1200. It can run certain older games on higher settings, but don't expect to be playing Doom Eternal anytime soon. The CPU gets up to 90C even when playing older games. I even have a cooler under the laptop and it still reaches those temperatures. I bought this when it was on sale for $800 and honestly around that is more of a fair price than $1200. Way overpriced for its actual capabilities. I'm still debating if I want to return this and get a better GPU. Also, to even get it up to speed with what it's capable of, I had to flash a new version of the BIOS. It would stutter and barely run certain games even though the FPS claimed it was capable. After I flashed it, it ran just fine.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear jtpp,
I'm sorry to hear that you would not recommend this laptop to a friend. That is absolutely not the type of experience we want any of our customers to have. If you haven't already, please follow the link below to update your BIOS and VGA driver. I also recommend using Armoury Crate to manually set the fan profile to "Turbo". While the Max-Q variants are slightly slower than standard GPUs, you should not be having overheating or stability issues even with modern games. Please reach out to me at [email protected] and include case #N200457443 in your email for reference. I'd like to help you troubleshoot this issue in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/supportonly/GA502DU/HelpDesk_Download/
- Pros mentioned:Performance
Rated 5 out of 5 stars
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop. does its job. Would buy again if needed.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it looks good, it performs really well in games.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around pc. Super fast and great display.
I would recommend this to a friend Rated 5 out of 5 stars
Got a second one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair is fair. This particular laptop is good looking and works great! However, for $100+/- more you could get an i7 with a 140hz monitor also from ASUS on a not so cool case. Same ram speed and same graphics card. I did like this model because the rear ASUS logo light up but... its hard to pass on a i7.
I would recommend this to a friend- Cons mentioned:Webcam
Rated 3 out of 5 stars
Not Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mid range laptop. not bad over all, would rate higher if it had a camera / webcam.
I would recommend this to a friend Rated 5 out of 5 stars
Love love love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop so far no problems was able to download all my expansion packs and stuff for sims4 and still have enough room left over for school work. It came within a week of me ordering it and I’m so glad I made a big purchase on this highly recommend for begging gamers or casual gamers
I would recommend this to a friendRated 3 out of 5 stars
Hot and Loud under Stress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed to find that this laptop, while sleek and arguably very decent, performs very little better than my desktop rig, which has a 7 y/o CPU/mobo/RAM and had its last GPU upgrade 5 years ago. But you know, maybe that's just the thing about gaming laptops. Also, as stated above, it can be hot and loud when you put any load on it (like playing an open-world RPG online - I played Outward).
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Suzie,
I'm sorry to hear that you are unsatisfied with the performance of your laptop. That is absolutely not the type of experience we want any of our customers to have. If you haven't already I recommend following the link below to update your BIOS, VGA, and chipset drivers, as well as Armoury Crate. Within Armoury Crate, you can tweak the fan profiles to improve performance or acoustics. If you have any general or technical questions, please email me at [email protected] and include case #N200485575 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/supportonly/GA502DU/HelpDesk_Download/
- Pros mentioned:Performance
Rated 5 out of 5 stars
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very good performance and good quality !
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great! Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing, very fast and easy of use.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing piece of machinery!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This overall is a beautiful piece of machinery. Handles all of my tasks and gaming very well. Fans are a little loud.... as expected. Runs games on ultra setting with throttling through. For the ultimate experience, play games at 1080p 60fps or 720p 120fps. That way you’ll experience no throttling.
I would recommend this to a friendRated 5 out of 5 stars
A great entry level gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has blown away my expectations for the price and the quality of the product. Capable of playing even some of the more demanding games available, with a great speakers and nice sleek size and design. Would recommend if you are just getting into PC gaming. An affordable, and reliable gaming laptop.
I would recommend this to a friendRated 5 out of 5 stars
Gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifull laptop, it has everything it has offered. Best Slim and light weight gaming laptop. Excellent sound, perfect display. If u buy it in end 2020 be sure that its 2019 model. Its Ryzen Processor is 2nd generation which is pretty good but not bettr thn 10 gen Intel.
I would recommend this to a friendRated 5 out of 5 stars
Amazing but can run hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. it is my first and i have stressed test it good buteven with just downloading a game and doing nothing else the laptop can get warm and the charger can be super hot. I love this laptop way to much to return or anything.
I would recommend this to a friendRated 5 out of 5 stars
Great if you need a fast and efficient laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't speak for gaming. Not a gamer. However, it provides me fast and reliable computing for business and daytrading. One thing though, I had to get use to TouchPad's one finger, two finger, and three finger commands to right and left click. But now, im a beast. I love him!
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact, runs well. Only complaint is the screen is pretty dim compared to the older models.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for high demand programs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this computer to handle big programs like Adobe Premiere Pro and Thinkorswim. Overall, the computer exceeds all expectations. It looks really sleek and has a better battery life than some of the other laptops in the price range. I would definitely recommend this product!
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good machine, excellent hardware, the only thing I did not like is the short time of the battery life
I would recommend this to a friendRated 5 out of 5 stars
Amazing Laptop! Perfect for Gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has changed my gaming experience. No more slow loading pages or laggy graphics. Not with this baby. It is the real deal, with all the feel. I love this laptop. If I could legally marry it I would. 10/10 would buy again.
I would recommend this to a friend








