Customer Ratings & Reviews
- Model:
- GA502DU-BR7N6
- SKU:
- 6335912
Rating by feature
- Battery Life
Rating 3.5 out of 5 stars
- Speed
Rating 3.7 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the ROG Zephyrus G15.6" Gaming Laptop's performance, graphics capabilities, and battery life, frequently praising its lightweight design and build quality. However, some users reported issues with fan noise, the lack of a webcam, and occasional overheating. A few also mentioned concerns about the keyboard and CPU performance under heavy load.
This summary was generated by AI based on customer reviews.
My miracle machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me at the beginning of the year. I honestly couldn't be happier. I have never had a problem running any of my games. The graphics are incredible. I honestly can't think of a single complaint with this machine. I truly think it works miracles.
I would recommend this to a friend- Pros mentioned:Performance
Gamer labtop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for beginner games. It freezes higher resolution games.
I would recommend this to a friend Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Setup was easy. Seems fast. Only complaint is the laptop flexes a little more than I like.
I would recommend this to a friendGreat but Not the Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around it's a decent laptop, my biggest complaint is the battery only lasts for a few hours and this just doing basic tasks, also not the best for gaming, can't run most current games at a decent quality so either gonna have to upgrade parts or just get a better gaming PC. Overall I do have some buyer's remorse and should've done a bit more research.
No, I would not recommend this to a friendGamer PC.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son's birthday. He loves it. Gaming in style now.
I would recommend this to a friendAwesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for my girlfriend and its been great so far cept the times it kinda overheats
No, I would not recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video card and great processor (with the fans to cool it) Picked it up for $800 when it has the specs of a $1300 laptop. Slightly built compared to a slim because the and processors do run warm and it had to build out the case to account for a beefier cooler
I would recommend this to a friendA great laptop, but first...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, but I initially had issues with it. Games would run very choppy. Make sure to not only let Windows 10 do all of the updates but then grab the latest bios update for this machine and fix that. Once that is done this is a great laptop.
I would recommend this to a friend- Pros mentioned:Graphics, Performance, WeightCons mentioned:Fan noise
Great laptop for gaming and work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this laptop over the Memorial day sale for 1050. Been using it for nearly a week and I can already say it's an excellent laptop. The 3750h and 1660ti can push high amounts of frames in most games, the screen is absolutely fabulous, and the quality of the laptop is very high. The laptop is very well designed, with feet at the bottom of the laptop to help the fans get the air they need. The laptop generally stays quiet when doing simple tasks like google docs and watching any sort of video or TV show, but tends to get louder while gaming (Of course), but is practically white noise and easy to tune out, However I did notice if something drops on the area where the fan is at (My headset fell off while examining the vents), the fan will start to make a loud grinding noise, but a simple reboot seems to fix this. Can't figure out if its something the fan hits or if its something else with the bearings, but as long as you don't go and smash your laptop, you should be perfectly fine. The SSD is pretty fast as to be expected and the i/o is perfectly fine as well. The laptop itself is sleek and light, making it perfect to carry around, and the keyboard is perfectly fine. The mouse pad is pretty good as well, Overall a nice laptop, especially if you get it on sale.
I would recommend this to a friend Great mid-range gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop does everything well. The screen looks good. The keyboard feels good and the backlighting is great. It doesn't have the power to play the latest shooters but it doesn't carry that kind of price tag either. Excellent value for the money.
I would recommend this to a friendFan died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed well until the fan started not to work. Just lasted more than a year .
No, I would not recommend this to a friendSolid laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid range gaming machine. The Ryzen processor makes it a productivity monster too.
I would recommend this to a friendDecent Gaming Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming computer with easy upgrades for RAM. The price was great at $900.
I would recommend this to a friendOf em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check halo over if do of DJ off DJ on DJ off DV of DJ
No, I would not recommend this to a friendNeed a better graphic card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly built laptop for entry to medium level pc gaming.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Telly540,
I'm sorry to hear that you are unsatisfied with your laptop's GPU. We offer many different gaming laptops with more powerful GPUs. If you need help selecting one, please feel free to send me an email. Are you having any issues with your machine that would reflect a 3-Star review? If you have any general or technical questions, please email me at [email protected] and include case #N200342714 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a excellent for gaming and for people who want a laptop that can run most games.
I would recommend this to a friend- Cons mentioned:Fan noise
Great laptop with worse problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop generally runs games great, but the audio sounds like it is in a well and when playing games for a while (which can be just a few minutes depending on the game) the fans get so loud to the point that I can't hear any of the game audio unless I am using headphones.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Robin,
Thank you taking the time to post your feedback on this model, we truly appreciate it. We are terribly sorry for the audio sound like it's in a well and the fans getting too loud. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team.
Please allow us to make your experience better. We are recommending to have the unit send in for servicing. You can fill out the necessary information on our Online Return Merchandise Authorization (RMA) Form or you can contact us directly to have the RMA created for you. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Great Laptop for PC players.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is real easy to learn when gaming. The screen is clear when playing.
I would recommend this to a friendNice but not as good as the i7 in my opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how it compares to the 9th gen i7 but i definately like the 8th gen i7 bettter.
I would recommend this to a friendGreat starter gamer laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for beginners looking into to gaming on a pc. The price is low enough that you dont feel like crying after the purchase. The only complaint I have is the laptop can be loud during long periods or highly intensive games.
I would recommend this to a friend