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Customer reviews

Rating 4.5 out of 5 stars with 431 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 431 reviews
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Fantastic upgrade from the previous GA403!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgraded model satisfied just about everything it could from the previous! The display has deep blacks and pure whites complement the beautiful frame-rate for gaming and editing panels for video editing. The only flaw is that the USB4 port is compatible with plenty of Thunderbolt devices, but not all, as it is not a true Thunderbolt port. However, I have it successfully powering 12 USB devices and 2 gaming monitors from a dock connected to it's single USB4 port. Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus G14 2025 - Opened box Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Zephyrus G14 2025 for a while now, and overall it’s an absolute beast. Performance is seriously impressive for a 14-inch laptop, it can handle most modern AAA games at max settings, but during long gaming sessions it does get quite hot, so I usually lower some graphics settings to keep temperatures in a more comfortable 65–75°C range. The display is one of the highlights — sharp, vibrant, and just a pleasure to look at whether I’m gaming or doing everyday tasks. The keyboard, trackpad also feels fantastic. On top of that, the speakers sound surprisingly good for a laptop this size. One thing I strongly recommend is sticking with ASUS-recommended drivers. Try to look up your exact product ID on the ASUS website and download drivers from there. Doing this helped me avoid issues like random restarts and kept the system running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best portable gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming computer, not only allows you to enjoy high demanding games, its also a powerhouse to do any kind of develop/design tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    At this price it should be flawless...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My return window ended yesterday and today my laptop randomly restarted... i got a notification that the system encountered a problem and needed to restart and just shut off on its own but didn't restart. I tried turning it back on and nothing the screen was just off but i could hear the fans running really light, i unplugged it and after a while the fans stopped but still nothing, would not turn on at all. After a google search on how to force shut down I held the power button down for 10 sec and finally was able to get it to shut off completely apparently. After finally getting it to turn back on it seems fine. I day trade and luckily had just gotten out of a trade this could've been really bad given all of my tasks were just ended. Also the build quality could be better the bottom cover is bulged towards the front to where you can see inside which again that should not be the case in a laptop at this price point in my opinion. I can say it does run smoothly when it wants, even tho it'll have some micro stutters here and there when not plugged in which for now I'm thinking can be fixed with some tunning, but overall I am a bit disappointed after what just happened with the restart today and really hope the problem doesn't persist. Now I'm wondering if i should bring it in for a diagnostic, and seeing what my options are to move forward. Now the part where if i would recommend it.. it is a good running laptop and does run very well even with alot of tasks running, and it does tick alot of boxes as far as performance, screen resolution, and gaming, which is definitely a plus. In conclusion I'd say go for it if you can get it on a sale, I would not recommend it at full price.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ALFREDO,

      Thank you for sharing your experience with the ASUS GA403WR gaming laptop. We apologize for the unexpected restart and startup issue, and we understand how disruptive this can be, especially during critical tasks.

      We’re glad to hear the device is currently functioning, but based on your description, we recommend doing a System Diagnosis via the MyASUS app to ensure system stability. Your feedback regarding build quality and performance is appreciated and will be shared with our product team.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2505028230-0009" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      MyASUS - System Diagnosis -  https://www.asus.com/support/faq/1045716/ Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this laptop. Powerful yet in a small form factor. This replaced my desktop computer.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good but just shy of amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry but 16gb just isn't enough anymore. It the box it was using 65-70% of its ram just idling. See the Pic It also gets hot. I traded it in for the higher tier that has better cooling and double the ram. I was impressed by how well it games but again way too hot... if you want something that will still be good in a couple years i recommend the 32gb vapor chamber cooling models

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Purchase!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Specs is just nice for gaming and with it's weight, you can bring it anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROD'S AI CONSULTING ♾️ 0425

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an exceptionally powerful speedy, and uh, visually esthetics is a 100 out of 10. I'm very happy bit my purchase. And I am very happy with the response that the computation and the speed of the system, I'm not used to having all this horsepower up and underneath the hood. I might just have to take it down to track for an eighth quarter. Mile, see what my lap time is? There's this thing right here, suing.It should be a super sport!! SS literally in the usb-a and usb-c ports

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek compact powerhouse that is wonderful for both gaming and work.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 1 out of 5 stars

    Overheating - crashing - NoisyFans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this ROG Zephyrus G14 for less than a year and honestly it’s been very disappointing. It overheats even with normal use, the fans get loud even when I’m just browsing, and the laptop freezes and crashes for no clear reason. Just look at the Reliability Monitor report I shared from only one month and you’ll see how many times it crashed and had errors. A Best Buy Geek Squad technician even told me this is a common issue with the G14. If you need a reliable high-performance laptop, I would not recommend this one.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mohsen,
      We regret to learn that you are experiencing overheating and crashing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506022409-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Overheating and Fan issues  https://www.asus.com/support/faq/1015064/
      FAQ- Troubleshooting - Blue Screen Errors in Windows (BSOD)  https://www.asus.com/support/faq/1042499/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek gaming laptop with manageable caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love. Amazing laptop. Brilliant performance and aesthetics. I wish best buy stocked more eclipse gray models. Quality of product is almost on par with MacBook. Optimizing battery life takes a little work and usually constant tweaks in ghelper. Tried overcooking with ghelper and i saw major increase in time spy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming laptop! Pretty and clean look! Many features. The only downsides was I wasn’t told there are some things you need to download yourself for things to work, such as the slash lighting application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing but Ghelper makes it even better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a little help from Ghelper and some fine tuning this can be one of the best gaming laptops on the market! I absolutely love it and wholeheartedly recommend updating everything, then uninstalling asus services and installing ghelper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ASUS BEAST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far The Best Laptop I have ever purchased. The speed of uploading pics and media is phenomenal. This machine is a Beast of Beast, so if your imagination is anywhere near my huge imagination… I suggest you purchase this laptop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vibrant colors and sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop! Amazing! Beatiful! Great sound and video. The definition colors is different to other laptops. I feel happy with this laptop. Only see one problem, the battery. Asus needs extend battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Beautiful, and Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using an HP ProBook with just an FHD screen, so switching to this ASUS is a massive and necessary upgrade. I needed a machine that could handle AI models, and this one runs them flawlessly. The performance is top-tier, the OLED screen is stunning, and the keyboard, touchpad, and audio are all excellent. One cool AI feature is the Copilot+ button that can summarize YouTube videos, which is super useful and a nice touch for productivity. It does get warm and the battery drains quickly, even with light tasks like updates or watching videos, but overall, it’s an amazing laptop for anyone who needs serious power and modern AI tools.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop so far it’s honestly great performance for money, I wish it was 240hz but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Overall performance, Portability
    Cons mentioned:
    Heat dissipation, Noise level, Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Asus Brings the Performance and the Heat

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS ROG Zephyrus G14 (GA403WR‑G14.R95070TI) Review "Asus Brings the Performance and the Heat" ASUS’ 14‑inch Zephyrus G14 line has long been regarded as a benchmark for portable desktop power. The 2024 GA403WR variant tested (SKU GA403WR‑G14.R95070TI, available at Best Buy) pairs AMD’s new Ryzen AI 9 HX processor with an RTX 5070 Ti Laptop GPU and tops it off with a 14‑inch 120 Hz OLED panel. In my hands‑on testing, I found a machine that absolutely flies, so long as its thermals are kept in check. Specifications: • CPU: AMD Ryzen AI 9 HX (Strix Point, 12 cores / 24 threads, up to 5.1 GHz, integrated NPU) • Integrated GPU: Radeon 890M (RDNA 3, 16 CUs) • Discrete GPU: NVIDIA GeForce RTX 5070 Ti Laptop GPU (12 GB GDDR6, 90–105 W TGP) • Memory: 32 GB LPDDR5X‑6400 (soldered, dual‑channel) • Storage: 1 TB PCIe 4.0 NVMe SSD (M.2 2280, user‑replaceable) • Display: 14‑inch 2880 × 1800 OLED, 120 Hz, 16:10, Pantone‑validated, Gorilla Glass with AR coating • I/O Ports: – 2 × USB‑A 3.2 Gen 2 (10 Gbps) – 1 × USB‑C 3.2 Gen 2 (DP 1.4, 100 W PD) – 1 × USB‑C 4 (40 Gbps, DP 1.4, 100 W PD) – 1 × HDMI 2.1 (4K120 / 8K60) – 3.5 mm combo audio jack – micro‑SD (UHS‑II, up to 312 MB/s) • Charging: 240 W proprietary barrel charger included; supports up to 100 W USB‑C PD input • Wireless: Wi‑Fi 7 (802.11be 2 × 2) + Bluetooth 5.4 • Battery: 73 Wh 4‑cell Li‑ion Design and Build: At 3.5 lb and clad in magnesium alloy, the G14 feels rock solid yet backpack friendly. A beveled front edge keeps the palm rest comfortable while the firm hinge allows almost effortless one‑hand opening. Under the lid, the glossy OLED panel is surprisingly resistant to reflections thanks to a subtle anti‑reflection coating. Its rich colors, true blacks, and punchy contrast are every bit as impressive as reviewers across the web have claimed, making games and HDR video look outstanding. Inputs and Audio: Typing is classic Zephyrus: shallow but crisp keys with single‑zone RGB. The edge‑to‑edge glass touchpad is large, silky smooth, and flawlessly responsive. Side‑firing speakers deliver shockingly full‑bodied sound until heavy loads force the cooling system to drown them out. Performance: Out of the box (Windows 11 with Armoury Crate set to Ultimate for dGPU only) the RTX 5070 Ti flexes real muscle. 3DMark results: • Time Spy: 13 702 (86 FPS) – Legendary • Time Spy Extreme: 7 339 (49 FPS) – Legendary • Speed Way: 3 957 (40 FPS) – Legendary • Steel Nomad (DX12): 3 468 (35 FPS) – Excellent • Fire Strike Ultra: 9 669 (60 FPS) – Legendary • Port Royal: 10 008 (46 FPS) – Legendary In real‑world play Overwatch 2 at 1440p Ultra holds at the 120 FPS limit of the screen. Thermals and Acoustics: Fast hardware creates serious heat. Surface temperatures reached 94 °F (34 °C) on the palm rests during web work, 109–111 °F (43 °C) around the WASD area while gaming, and 119 °F (48 °C) at the rear exhaust after consecutive benchmark loops. Fans peak around 50 dBA during heavy loads, which noticeably muffles the otherwise impressive speakers. In warm rooms sustained loads will throttle clocks unless you elevate the rear, add a cooling pad, or reduce settings. Software Experience: ASUS ships a refreshingly clean Windows image. Boot to desktop takes about 15 seconds with 167 GB already used. Automatic GPU switching introduced one‑ to two‑second freezes and a single BSOD while starting Time Spy Extreme. Setting Armoury Crate to Ultimate (dGPU only) before gaming removes the hiccups, though changing modes requires a full reboot. Webcam, Ports, and Storage: The 720p webcam is serviceable for calls and includes an IR sensor that enables fast Windows Hello log‑ins, but image quality trails newer 1080p options. Port selection is solid with USB‑C 4, HDMI 2.1, and micro‑SD, yet the single 1 TB SSD fills quickly. Power users should plan on a larger NVMe drive or a fast USB‑C 4 enclosure. Advice for New Owners: •Lock the GPU to dGPU‑only mode in Armoury Crate (System > GPU Mode > Ultimate) before launching demanding games or benchmarks. This eliminates the freezes and the BSOD observed when the system auto‑switched graphics. Changing this setting forces a reboot. • Reboot each time you adjust Armoury Crate power or fan profiles. Many options do not apply until after a restart. • Elevate the rear edge or use a cooling pad. Better airflow dropped surface temps by several degrees and kept clocks from throttling in long sessions. • Game on an external keyboard and mouse. Deck temperatures can exceed 110 °F under sustained GPU load, making the built‑in keys uncomfortable. • Keep the system in an air‑conditioned space. High ambient temperatures quickly push the chassis into the thermal limit. • Update NVIDIA drivers directly (no login required) for the best performance and bug fixes. • Budget for storage expansion. A fast USB‑C 4 or Thunderbolt NVMe enclosure can double as an external Steam or Epic library with only a minor load‑time penalty versus the internal drive. Verdict: After several days with the GA403WR, I see it as a pint‑sized powerhouse that lives up to the Zephyrus reputation, provided you keep it cool. On a desk with AC and external peripherals it rivals bulkier sixteen‑inch rigs, but on your lap in summer it quickly becomes uncomfortable. During my years of constant travel I longed for a laptop I could slip into a carry‑on, connect to a hotel TV over HDMI 2.1, and enjoy full PC gaming at night. This G14 finally fits that role. It remains efficient on integrated graphics for flights and cafés, then unleashes the RTX 5070 Ti once plugged in. Buy if: • You want desktop‑class RTX 5070 Ti performance in a portable form factor. • A vibrant 120 Hz OLED panel is essential. • You game on AC power with external keyboard, mouse, and added ventilation. Skip if: • Fan noise and hot surfaces are deal breakers. • You need an excellent webcam for frequent video calls. • Your game library easily exceeds 1 TB of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love my new laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like how everyone says, beautiful display, powerhouse, lightweight, but average battery life

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is amazing, keyboard very nice to type on, screen is amazing

    I would recommend this to a friend