Customer Ratings & Reviews
- Model:
- GA403WR-G14.R95070TI
- |
- SKU:
- 6613954
Customer reviews
Rating 4.5 out of 5 stars with 394 reviews
(394 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the ROG Zephyrus G14 for its phenomenal build quality and portability. Many are impressed with the battery life, gaming performance, processor speed, and OLED screen quality. However, some customers have expressed concerns about fan noise and heat dissipation. A few customers mentioned the screen size may be too small and the port count is limited.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband, he loves it! He keeps commenting on how great it is.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Not much different from 2024 model which is a good thing!
I would recommend this to a friend Rated 4 out of 5 stars
Looks good during purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Lightweight device with pretty powerful specs.
I would recommend this to a friendRated 5 out of 5 stars
Solid Gaming Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid laptop. the build is incredible, screen looks amazing, and it is capable of playing any game you throw at it. 10/10 would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Best Price to Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great, gaming performance is solid, and this is the model I would recommend mainly due to the ram both system and vram. This is the only option with more than 8gb vram. Would love to see a 5060 with 12-16gb but the 5060 and 5070 are both limited to 8gb so if you want to game at the native resolution of the laptop display you need more than 8gb.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc i recommend it. Best buy service was not so good.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Great laptop loud fans shuts down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very occasionally shuts down and heats up without anything running
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Reviewer,
Thank you for sharing your experience with the ASUS GA403WR Gaming Laptop. We’re sorry to hear that the device occasionally shuts down and heats up even when no demanding applications are running, and we apologize for the inconvenience this has caused.
To address the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028230-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues -  https://www.asus.com/support/faq/1046480/
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
Rated 5 out of 5 stars
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer and value for price. The 5070TI is good.
I would recommend this to a friendRated 5 out of 5 stars
Powerful little machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 14 inch laptop can play all the games that my desktop tower can at respectable frame rates (100+fps).
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Specifications is good. Performance is ok
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, light, powerful. Awesome speakers and screen.
I would recommend this to a friend Rated 5 out of 5 stars
Surprisingly fast.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fast computer. I have a 4090 in my desktop and this laptop with frame genx4 gets higher fps in some games than my desktop somehow. Call of Duty runs at over 200fps. If you're on the fence just get it. The Ryzen chip seems to handle tasks better than the Intel core 9 Ultra that comes in the 16 inch.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, powerful computer able to handle all games.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
High recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It is so fast a runs everything I need!!!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 4 out of 5 stars
Good gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming pc. Does get a little warm after a bit of use.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Horrible customer experience from ASUS & BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service from BestBuy & ASUS. Read the fine print carefully. ASUS has a free 1 year Accidental Protection Program, but the fine print states that products purchased from Best Buy are not covered. They did not point this out at time of purchase, neither did they offer any other ADP program at time of purchase. Found out this when the laptop stopped working within 2 weeks and had to take it into Geek Squad for warranty service. They claimed liquid damage and estimated cost of repair , to be covered entirely by the customer was over $4000, almost 2X the cost of the laptop, outside standard warranty. I've had a good experience with Best Buy purchases in the past but beware of discounts that are only marginally better than other authorized retailers as you may get a better overall service experience from other places in case you should need it. The ASUS ROG Zephyrus laptop is pretty good overall, however seems quite fragile based on this experience. When it worked, AI models ran very well on the Nvidia RTX 5070Ti GPU, and the 32GB RAM paired well. ASUS and Best Buy need to step up their customer service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vinworf,
Thank you for sharing your experience with the ASUS GA403WR Gaming Laptop. We’re truly sorry to hear about the difficulties you've faced with both the product and the support process, especially regarding the Accidental Damage Protection coverage and repair estimate.
To help us investigate this matter further and explore possible options, please email us at customerloyalty@asus.com and include the case number "N2506022409-0010" as a reference. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and nice power for a small laptop. Bright screen.
I would recommend this to a friend Rated 5 out of 5 stars
ROG Zephyrus Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Laptop Sound and Video are excellent. So far so good. Battery Life is acceptable.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Summer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the Summer Internship. Thanks Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
WiFi concerns
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Zephyrus G14 has a stylish design, powerful GPU (5070 ti) and stunning display. I bought a 2024 model for my daughter as a graduation present and was happy with the purchase. Unfortunately the mediatek wifi 7 card created enough problems for me (throttling download and upload speeds to 10 percent of home wifi while all other devices maintained consist speeds) that it made gaming and web browsing unbearable. Ultimately, I decided to return this laptop and purchased the Asus Strix g16 model for a comparable price (+$100). A $2500 laptop should not have difficulty with standard web browsing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thomas,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you had issues with the WIFI controller. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Certainly, the WIFI works flawlessly. The WIFI not working properly even after updating Windows, drivers and BIOS is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty





























