Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,684 reviews
  • Rated 1 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great hardware, but they don’t tell you the response time. I was very unhappy with my purchase. Returned it. You’re way better off getting the ASUS ROG M15. The GPU and CPU are less, but the quality, response time, graphics, and all are phenomenal.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear that you had to return the unit, this is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not as powerful as I thought

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop with the intent of editing videos and playing games. It froze while I was using Davinci Resolve and froze again while I was using gimp. I am returning because it is not worth the money if it cannot handle video/photo editing softwares.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Ellie,

      I'm sorry to hear that you experienced freezing when gaming and video editing. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. This was after updating the BIOS, VGA and chipset drivers, along with any available Windows updates? If so, please reach out to me at [email protected] and include case #N200581664 in your email for reference. I'd like to investigate your case for quality control.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 1 out of 5 stars

    A dud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchases ever work for a day and died the next day. I’m a loyal asus customer having other products and I would say this was a bad buy. Very disappointed with asus.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear that the unit died. This is not the type of experience we want any of our customers to have. Is it unable to turn on? Did you try using a different power outlet? For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Longevity

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this lap top for about a year and 6 months. Everything was great until I was using it and it randomly shut down. Now the computer will not power on at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Travel friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional edito. Gets hot but works well for gaming and video editing. Must be on charger for peak performance. Not great for bright settings . Work horse

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality
    Cons mentioned:
    Keyboard backlight

    Rated 5 out of 5 stars

    Great Laptop! Would recomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Had this laptop for about a mouth now and everything has worked great. I really enjoy the the way its so easy to pull up stats in the middle of a game as well as the 4 different modes. The battery life is good and the graphics as well as the frames are great. The only issue i have is that a few keys from factor where indented a bit far but other then that the keyboards great and doesn't have a track pad that gets in the way. And the touch ID to get in is another great perk. 10 out of 10 from me i would defiantly recommend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Super-fast compact gaming laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop providing almost leading-edge performance at an unbelievable price. The Ryzen 9 processor is one of the top 2 fastest processors on the market right now, and the nVidia RTX 2060 GPU is arguably in the top 10 of graphics processors as well. The SSD is a nVme device meaning it runs at the speed of the PCIe bus rather than the SATA bus which makes hard drive performance skyrocket. 16 GB of RAM is plenty. The display is full HD, i.e., 1080p. There are 4 USB3 ports, 2 are Typ A and 2 are Type C so you can plug in almost anything. There's also an HDMI port. WiFi is the very latest WiFI 6 (aka 802.11ax). In other words, all the hardware is beyond reproach. Just fabulous. And at this price quite incredible. It comes loaded with Windows 10 Home. I would have liked Windows 10 Pro but for most people that's not an issue. A good thing is that there is zero bloatware installed, out of the dozens of laptops I've owned I think that's a first and much appreciated. I play a lot of first-person shooter type games and am able to play them all on very high or highest settings easily. I do have a couple quibbles. The keyboard lighting is terrible. The upper left corner is far brighter than the lower right corner. I think the keyboard is more legible with the lighting turned all the way off. The cooling fan (fans?) kick on almost immediately after launching a game and are moderately loud. I guess that's a price you pay for such high performance in such a small package. Overall, this is a great-performing, great-looking, great value of a 14" laptop. I think it would also make a fantastic productivity laptop that could run any application you throw at it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced junk

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, constantly stops working and I've had to reset it twice in less then 2 years. Way overpriced for how awful this is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop, excellent performance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic, i have had this laptop for a little over 4 years and it runs pretty much any game i throw at it. However and this may have been because of something i nay have done i am not sure, but it like to fight me when i try to boot it up from shut down. I don't know why but i may have done something to cause it, regardless it only takes a couple reboots to fix. Runs fast plays great i use it for pretty much everything when not on my desptop at home.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    ASUS - ROG Zephyrus G14 14" Laptop is amazing

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - ROG Zephyrus G14 14" Gaming Laptop is an amazing laptop. Responsiveness, Graphic card and SSD hard drive can't be beat. ASUS has stepped up their game on this laptop. I have been truly amazed at the accuracy and engagement this laptop makes me feel everytime I turn it on. I would highly recommend this laptop to anyone looking for a great gaming laptop. The graphics are truly immersive and the responsiveness is so very fast that I truly feel like this is a great gaming laptop for any user.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    I’ve used MacBooks for 10 years until now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this computer for a month straight and obsessively before buying. I have the money to purchase Apple or razer and strongly considered the MacBook Pro 16 and the razer blade advanced. I was looking for a quality build, great keyboard, portable but powerful enough for content creation and GAMING AAA titles. buy this laptop, you will not regret it. it’s genuinely a game changer and this will force intel and AMD to focus on power and portability with reasonable price tags. Pros: portability, design, fast, great keyboard to type on, professional looking. Cons: the only con I can find and this is nit picking cause even this isn’t bad. The display is beautiful, I did not notice any lagging or ghosting and I’m a serious COD player but I do feel it needs to have an option to be 25% brighter. inside it’s a non issue and you’ll find yourself turning the brightness down, however I live on a boat and my life is outside. that’s the only flaw I can find. It’s a beautiful display otherwise. Lastly, the bottom is plastic, I feel this is an oversight and should have been metal like the top. buy this laptop over razer or MacBook, neither brands have anything comparable right now. Oh and to address some of the heat issues, the driver updates fixes all of this. heat is a non-issue, trust me, I’m OCD about where I spend my money and if this thing got too hot, I’d return it. Buy this laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop. speed detoriated within 3 months and asus warranty is of no help. all they can say is no issue. battery useless

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you're having with the speed on this model. Can you please provide us with your case/RMA number so we can look into this issue? We would love to have this issue resolved in a timely manner.
      For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my 3 years old intel $370 laptop does my photoshop and excel big files calculations faster than this one. Will return after 2 days owning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t perform good. Expensive. Del and hp and Mac pro are much better. I paid 1200 for it but it doesn’t worth it. I regret buying it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the notebook. Is it not playing games as expected? Have you tried to update to the latest Windows OS? For further troubleshooting,
      feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    battery wont charged

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty happy with the experience so far. However, I was not able to charge. The battery capacity did not change even I have plugged in for a day.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Jaxo,

      We're sorry to hear that your batter won't charge. Please allow us to make your experience with ASUS a better one. We would recommend that you try to do a battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully-charged, please use the system, without the AC adapter connected, and drain it completely again. Please repeat the charging process thereafter. Also, please verify if the unit is running with the most current system update and third-party battery draining applications are not running if not in used. For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great little machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little machine runs great. Has great power, lids fast, looks clean, great little dude. Lacks excess USB ports, but a usb bank easily fixes that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit sounding like a car salesman.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you would stop changing my name on my account. If you insist on calling me by a first name at least spell it right!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about your experience, can you please provide us with a detailed description? I'm happy to assist you at customerloyalty@asus.com and provide this link for reference. Furthermore, I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Build quality is decent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop got a lot of good review so I decided to buy it. I returned it after couple days. Performance is bad for the price.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for your feedback, I'm truly sorry to hear that you had performance issues. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements.

      If you have any concerns or wish to purchase another unit, we can assist you with the specification that will suit your needs, please visit ASUS Support web page, or call Product Support Hotline at: 1 (888) 678-3688, and we would be more than glad to

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Changed from old gaming laptop to this one!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited to receive. I currently have an old gaming computer that I wanted to replace and so happy with this ASUS. I love how portable it is and How powerful it is. Got 144hz easy on my gaming monitor. Screen is a little small so a monitor is a must. Overall very happy with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned the next day

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I was going to return it as I was unpacking it. Bulky shape, too small, and really didn’t care for it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate your feedback on this model. We're sorry to hear that you had to return this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you wish to discuss this matter with us, please reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus