
Rating 4.5 out of 5 stars with 2684 reviews
4.5- Performance (684)
- Processor Speed (352)
- Battery Life (315)
- Build Quality (235)
- Size (158)
- Heat (262)
- Keyboard Backlight (227)
- Fan Noise (171)
- Webcam (163)
- RAM (34)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Awesome overall laptop
- Great design for such powerful performance - Keyboard feels great and tactile; however, it is true that the backlight is simply sucks. - Color accuracy is about 8/10, 120hz is great for casual gaming and productivity, ghosting due to low refresh rate is there but rarely happens. It also has freesync built in with the display. - When heavy gaming, fan is loud (turbo) and the chassis is more than just warm, but it is the same case as any gaming laptop. If you want quiet and cool gaming, just built a pc, really. Fan is always on, but to put perspective, my home and office ac system is louder; therefore, I can barely hear the laptop’s. - Battery is great. Not sure about 10 hrs like you tubers’ reviews but definitely better than most gaming laptop (>5 hrs of productivity) - Ryzen 9 4000 series is lightning fast for regular users. Even though rtx 2060 MAX-q does not sound that good for gamers, it get the jobs done ( >100 FPS on madden, fifa, nba; 60->75 on forza, sekiro -all in highest setting) - Overall, better built than most ROG laptops (Owned a GU502gv last year) in the past that infamously knowns for low quality built quality.
Posted by Phhg
- Rated 4 out of 5 stars
One of the best Gaming Laptops I’ve ever owned.
The laptop is simply amazing, especially for its size. Pros: - The AMD Ryzen 9 processor brings the frame rates in the majority of my games ALL the way down. I can even play on Max settings! Download speed is also really fast. -1TB of SSD is so helpful for keeping all the games without having to undownload things. -the laptop is small enough to be put into a regular backpack - or large purse - without having to purchase a laptop backpack. - has an excellent battery life. I can use it for up to 8-10 hours when doing things other than gaming or watching videos. When gaming or watching videos it normally lasts around 2-4 hours - which is still great!! - I love the keys backlighting, it makes it SO easy to work in the dark. -finger print scanner!!!!! I love it!! It can be a little iffy sometimes, but at least you don’t have to keep typing in your password. -GEForce RTX and Armoury crate makes gaming SO much easier. AC has 4 different settings for different tasks. My favorite is the windows and gaming option. Gaming option is, of course, best for gaming, while windows option helps when you’re doing school work or emailing. -I’m a graphic designer, and this laptop runs Adobe programs without ANY issue. It also runs blender great. Cons: -No camera. You’ll have to purchase a separate camera for video chatting. -has way too many type-c ports. More USB ports would be helpful considering mice and headphones are more likely to have either USB cords or audio jacks. -only 1 audio jack port. At least two should be available. -USB ports are weirdly placed, there should be at least one audio jack port and one USB port next to each other so that people with RGB headphones can use their RGB (some require an audio port and a USB port). -the screen is smaller than I’m use to, but the graphic quality on it makes it worth it. If you’re wanting a big screen, you might want to invest in a monitor for this laptop. -can get overheated easy when you use it on your lap, so it’s best used on a level and solid surface. -when it gets over heated or when the fans turn on to prevent overheating, they are LOUD! So if you’re looking for a quiet work computer, this one might not be good for you. BUT, it never gets TOO hot, so any internal melting is very unlikely. Over all, this laptop is amazing! I highly recommend it as a starter gaming laptop. I’ll try to remember to come back after a year!
Posted by Hope
- Rated 5 out of 5 stars
Slim and Lightweight Gaming Notebook Beast
This notebook is a slim and lightweight gaming notebook that pretty much runs any game above 60+ FPS with a 120Hz screen and a battery that lasts ~ 7 to 10 hours. Of course when you're gaming the battery will last only about ~2 to 3 hours. I really enjoy the way the screen folds up and lifts the laptop up a little bit for better circulation. I've already noticed that this laptop does not run hot compared to previous gaming laptops I have owned. The fans are powerful, the AMD Ryzen Series 9 is super fast and the RTX 2060 is capable of handling windows tasks and gaming at lightning speeds. I really enjoy the slim, sleek, and almost silent gaming laptop which doesn't scream RGB lighting and obnoxious designs. It weighs about 4 lbs, has a slim and small charging cable, and I can run almost any game out there on high or ultra settings (Hunt: Showdown, Battlefield 1 and Battlefield 5, GTA 5, Fortnite, Mortal Kombat 11, CoD MW, COD WZ). This little notebook is a beast, it's lightning fast, and is very quiet when you're not gaming which is nice.
Posted by GuitarSurfing
- Rated 5 out of 5 stars
Beauty and BEAST!!
Looks so good in a meeting room you'll catch envious eyes. Performs all tasks and games like a BOSSS!! I get 4.4ghz on the 4800HS constantly and between 4.2-4.3ghz while All Sixteen Threads are under full load..! My RTX 2060 Max-Q hits over 2Ghz with 2010Mhz boosts and between 1541-1760Mhz while pushing absolutely Max'd Out Ray Traced graphics onto the 120Hz display. Basically, it's a GD Monster in unassuming looks. If you need a laptop that's more powerful than most brand new PC's, weighs only 3.5lbs and is ultra portable due its size; this is The laptop to buy. I Love the sound quality, keyboard (except the backlighting), look, feel, performance and everything else about this laptop so much that I dropped a 2tb SSD in mine and let me tell you; I'm using that space alright. Games Games Games, demanding programs and large files from high resolution video editing, etc. makes the extra room worth it for me. Last thing, the USB Type-C connection on the left side of this thing let's you plug in a $15 adapter that adds 3 more USB 3.0 Type-A (regular looking USB) ports, a full size and Micro SD card reader and another HDMI port. You can even use that port to charge the laptop with your cell phone charger. This laptop is an Unprecedented Value and is one of the fastest and definitely the most efficient laptop in the world. If you can afford it, Buy It.
Posted by MasterofEvil22
- Rated 4 out of 5 stars
Great! With one issue
So I absolutely love this laptop. It’s by far the the best overall built laptop on the market that has power, battery life, portability, and build quality. Hands down. That being said there was one big issue with my laptop once I started playing around with it. After driver and windows all got updated. I started noticing blue screens on startup. Only sometimes. And it wasn't the same blue screen, it would pop up 3 different ones at random sometimes. So I noticed the only thing not update to the newest version was my bios. Thankfully I’ve been building and working with computers for over a decade now and was familiar with doing this. Once done the problem still happened. So I ran out of logical options as I had no clue what to do with this brand new laptop. It worked perfectly after the blue screen went away and it restarted on its own. Like nothing ever happened. But I called asus and they had no idea either then recommended I reformat my brand new laptop I’ve had for 12 days. With regret I had no choice at this point. So I went through the process of wiping the current operating system and redoing everything from scratch. Windows updates, driver updates, installing all the asus apps that work amazing on this specific computer. Finally got it done. Guess what? No more blue screens. So moral of this story is I’m not sure what asus is shipping these laptops with software wise. But I had issues out of the box on mine and ended up having to wipe it all and reformat from scratch. Now for me this isn’t a big deal. But some that are less knowledgeable vs me will struggle massively with this issue. So if some of what I’ve said is confusing or your don’t understand, It’s not a set up and go type of experience I have had. But now it’s problem free and amazing as ever. I just wanted to share my experience and earn some people if your not tech savvy then you may be on the phone with asus for quite awhile having them teach you how to reformat over the phone or be forced to send it in for repairs and be without your new laptop for weeks. But my system may have Been a rare occurrence and I would still highly recommend this product. It’s truly remarkable how heavy duty this thing feels. And it’s now been problem free over a week so I’m happy to say all has been solved thanks to me. Asus needs to check their products better before putting them in the hands of customers.
Posted by Matt