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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,684 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    I LOVE IT!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome gaming laptop, ASUS really stepped up with this build and it's on par with its competitors i.e. Alienware or the Legion series. For starters the 1TB internal storage will allow you to save a ton of games and they decided to go with SSD storage which is a great choice, especially since its an improvement from the old HDD standard. The 16GB RAM and powerful processor means that this laptop will be able to handle almost any game you run on it. My favorite spec is the GPU, using a 2060 NVIDIA RTX means that this laptop will support and run the most demanding games looking crisp and smooth. As someone who was previously running a laptop with a 1060RTX, this is such a huge leap forward and I love it. I tested this out by running a couple of games on my steam account: Halo MCC ran perfectly at 1080p and finally getting to see it play at 60FPS was a dream come true, Fallout: New Vegas with a bunch of HD texture mods ran smoothly, PUBG on Ultra High, and a Golden Eye 1080HD rom. All these games ran perfectly and looked amazing something I never thought I would ever see from a laptop. Honestly I love this laptop, and I would recommend it to anyone wanting a great Gaming laptop, not a good one or a so-so one, but a great one. As someone that likes to relax by gaming during lunch breaks or in between classes I'm really happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Review by an Interior Designer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop since 2021 and used it throughout college. I am an interior designer and this laptop runs my demanding programs decently. I use sketchup, autocad, and revit almost daily. Sketchup runs smooth until your model starts getting larger and with lots of components. One of my main issues is whenever I am using my Ipad next to my laptop, it will randomly shut off if they touch, which I assume is due to the magnetic properties of the Ipad. I do think I expected this laptop to be more powerful, but overall it gets the job done! This computer runs games incredibly smooth, I have had absolutely NO issues with games such as Sims 4, Valorant, COD, Minecraft(even with some smaller mods!).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Asus ROG, quashes the competition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and powerful. Brute force to achieve it's goals. Noisy as all get-out because of the fan. Old school. Can handle anything thrown at it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No info loaded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was completely blank did not have any base line equipment on it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the notebook is completely black. This is not the type of experience we want any of our customers to have. Have you tried connecting it to an external monitor? You can further explain to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Dents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No in original box and a lot of dents !! Very very unhappy customer !

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are terribly sorry to hear that the device did not come it's original box and there is a lot of dents on the device and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide.

      We are recommending to have the unit return to Best Buy and request a replacement once you're within the return time period. We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was first released in the Spring of 2020, and it worked really well for a couple of years. I was extremely satisfied! Until I noticed the battery life was only reaching 5 hours maximum, when 10 hours was promised. Something was drawing too much power, and it heated the laptop up quite a bit. I went to Bestbuy under warranty, and all they did was replace the battery, which did not fix the problem. Other than that, it worked really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive crapped out in 1-year of very light use.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you had with your Hard drive. Please allow us to make your experience with ASUS a better one. We would recommend that you have this model sent in for servicing so we can have our team look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent laptop as long as you have accessories

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice computer overall that is very slim and fairly powerful. This has a faster CPU, better screen, nicer GPU and better sound than you would normally expect to find in a computer this small and thin at this price point. I loaded a few different steam games to the laptop and it seamed to handle everything just fine. The picture was always nice and crisp without any lags or artifacts. The hard drive is nice and big and the charge seems to last for a good long time. The design is also very sleek and stylish, and my wife likes that it comes in white. I was actually the most surprised by the built-in sound system. This thing is better than most of the cheapo speakers I usually plug into a computer to use when I’m not on a headset. While this is a good computer overall, there were a number of things that annoyed me. This is listed as a gaming computer and so they decided that gives them a license to throw on as much bloatware and ad caring software designed to be appealing to “gamers”. I’ve started going through the computer to take stuff off, but its hard to know what I can delete without causing issues and what I have to keep. I still have a bit of trial and error to go to figure it all out and clean this off. There is also a dedicated button that links to one of the gaming specific programs. I’m not sure I’ll actually use it that much, so it’s a bit irritating and I haven’t found yet where I can hopefully remap that button to something more useful. This is kinda par for the course with any laptop now days so I'm not taking a star off for this, but its irritating enough that I almost did. They also made a few interesting choices with the design of the laptop. It’s a gaming laptop, so I guess they assume it will be used mostly with gaming accessories. The trackpad could never be used at any serious gaming application, and the non-button pad makes it even harder to get precise button pushing if you needed it for a game. The keyboard is also necessarily small for the form factor of the laptop. So if you have any serious gaming you’d need a separate keyboard. The screen is nice but again small and it does include a mic even though it does not have a webcam. Some of these handicaps are a bit unavoidable due to the size of the laptop. However, in trying to make it a gaming laptop they forced as much of the high-end features as they could in, but did so at the price of certain productivity features like a webcam. The result is a gaming laptop that needs a lot of accessories to really be able to game, or a laptop intended for only lighter gaming and so has hardware that is a bit of overkill while dropping the productivity features that would let this be a good all-around computer. Now this is an irritation for me, but maybe for some parents out there this is a bonus so they can make sure their kids have what they need to game, but aren't going to have to worry about someone hacking their kid's webcam or the more rebellious teens using the computer for less savory activities. While I do like this computer, to really get the full value you will need to have all your accessories set up to be able to do what you’d like. This makes it a decent brain for your gaming set-up at a reasonable price, then you have the added ability to take it with you if you wanted to play a bit while on the road. I still need to get a dock to see if this would help make the whole set up better and easier to switch between gaming and traveling modes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “120 hz” screen is terrible for gaming............

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fernando,

      I'm sorry to hear that you are unsatisfied with the screen performance when gaming. This is certainly not the kind of experience that we want any of our customers to have. If you haven't already, I recommend opening the Nvidia Control panel and adjusting gamma and/or brightness to adjust the image. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104029106 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Good but gets hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this laptop is amazing if I’m being honest. Like any other gaming laptop it gets hot, but a little too fast for my preference. For this price you might as well buy and build your own PC. BUT, if you want something to take for travel purposes, this one is super convenient and efficient. 9/10.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great portable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great performance and portability. You are getting a lot for such a great price and a 2060 is powerful enough to play most games fine. The only thing I kinda dislike is there is no webcam so for school you may want to purchase a webcam for it. Then its a great school and gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best units are after March, mine was June. After bios update? It fixes the main display issue going dark so far I have experienced no problems with my laptop tho its still new the battery lasted some good hours tho not exactly 9+ yet but messing with settings I am sure I can get it, playing prey even metro exodus with raytracing on it works well with little lag due to tracing on, I experienced no problems playing games with the response time being high.... overall this is a beast of a laptop and well worth the money and will update if possible if something goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 4 out of 5 stars

    Great Performance, but not streamlined

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs really well and is nicely built for the price, but you really need to be computer saavy to get this running perfectly. Out of the box the laptop crashed several times and had several pop ups at start-up. It wasn't until I dug into the setting and manually updated every component that it started running as well as it does. Dell's have built in programs that will update drivers, bios, etc. Asus also as has a bunch of preinstalled programs, but they don't do much. If you have all this extra bloat, they should have some sort of function/value. I'm happy with my purchase because im computer literate, but for those that just want something to run well out of the box, know that you'll have to put in some work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Unbelievable power (AMD FTW) & build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a big Razer fan but this machine is superior in performance in this form factor. AMD crushes it. It’s just mind blowingly fast for a CPU and solid GPU. Totally worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable gaming laptop in 2020. I think that says it all. The SSD and 16GB RAM are perfect for silky smooth experience. Very silent laptop so no fan sounds or anything. Would recommend 100 percent if you are okay with no webcam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice lapotp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for gaming and light. The lacking videocamera was almost a dealbreaker for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this without hesitation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say enough good things about this, great picture, sound, battery life, storage. Gets constant use 4 years later. Have had 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop when purchased, was able to run Cyberpunk2077 at launch with relatively few issues. Battery life was great after making tweaks to cpu boost and setting more aggressive fan profile to keep it cool

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Webcam

    Rated 4 out of 5 stars

    Don't forget the webcam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this after Christmas, and I finally have a laptop that can handle multi-tasking well. The speed is great and CPU is sufficient for everything from professional tasks to running Tabletop Simulator and Discord with other programs simultaneously. You will probably need a few extras after buying this, including a USB keypad, a USB multi-port, and a webcam (yeah, it doesn't have one). I was joining a zoom meeting and it said "no camera detected". I assumed they all had them now, but the one I purchased was only $30, so no big deal. That was initially an unpleasant surprise, but I am quite happy with this computer and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! I've been using it since 2020! and it is still amazing! for school and gaming! whatever you throw to this laptop it will take it!

    I would recommend this to a friend