Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- |
- SKU:
- 6403816
Customer reviews
Rating 4.5 out of 5 stars with 2685 reviews
(2,685 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Expectations well fulfilled.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fastest laptops there is. For those who don’t care about the perception of brand and care most about perfomance and processing speed - this is by far the best value for the specs given. The performance is undeniably one of the fastest in the market and is no less than that of a dell precision with i7.
I would recommend this to a friend Rated 5 out of 5 stars
G14 Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it today via UPS. Wiped the solid state drive and installed Windows 10 fresh to get rid of any bloatware. Updated the bios and ran a few tweaks I found on reddit. So far so good, will update after I buy a few games, possibly Forza or CoD style games.
I would recommend this to a friendRated 4 out of 5 stars
A decent laptop but....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this laptop is good, it just has 1 flaw which is the radeon gpu. The first one i got started to artifact, I disabled the radeon gpu amd ran windows on the rtx 2060 and it worked flawless so i returned it. The second one i received has another amd related issue, I noticed my display was flickering after i updated the amd drivers, but the flicker wasnt consistent. It only happened on first boot of the day or when the power is disconnected. That issue was solved by turning off free sync in the amd display properties, not a big deal since i use the rtx 2060 for games. Other than that it does what its supposed to do. Currently the only upgrade ive done so far is the ram, I have 40 GB on it. (32+8) 3200 Mhz in dual channel (yes it was verified). My next planned upgrade will be a 4/8 TB m.2 nvme drive (to replace the 2TB external game/media drive i have). This laptop has been my daily driver since January, it replaced a dell xps13. I currently use it for media design, music production and games.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
great portable laptop with gaming ability
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been rated as the best laptop by multiple websites for a reason. It is a complete powerhouse. Just be prepared to tweak a few things as some laptops have a few bugs that need tweaking to fix.
I would recommend this to a friend - Cons mentioned:Webcam
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, Clean design and Excellent mix of business and gaming. Plays all games currently available in late 2020 at high graphics. Screen is vivid and bright. Only downside id say is that it starts getting hot pretty quick but i've not had any problems thus far. No Webcam - Should have at least included a basic one.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Incredible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier. Was looking at other laptops for school, but wanted one that could do some gaming too. All this continues to do is blow me away. The hype is real behind this laptop. If you were having second thoughts, don't. For this price point, I don't think there is a better laptop out there.
I would recommend this to a friend Rated 5 out of 5 stars
Great Music Production Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase, I bought this to upgrade the laptop in my music studio and it does everything I need it to in handling vst intensive sessions and large 24 or 32 bit files in my DAW, as well as providing enough power to USB midi controllers and devices. It's small which makes it great for mobile recording or taking to sessions at other studios, but no so small that things are missing on the screen in the DAW windows. The only issue that came up, and as a FYI for others considering this for music production, the USB A port for whatever reason would not recognize my 2nd generation iLok but it worked fine on a hub connected to the USB C ports, Don't consider this a big negative though. All in all great laptop, and if you get open box (I got the excellent grade open box) you'll get a nice discount too.
I would recommend this to a friendRated 5 out of 5 stars
Great Overall Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my macbook pro. I wanted a computer that I can use for games and at the same time, be able to work. I am a graphic designer/3D modeler so this was a perfect fit for my needs. I would highly recommend this computer for anymore that wants the best of both worlds, in a portable option.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop! The battery life isnt the greatest but it runs really nice. It doesnt come with a bunch of garbage pre-installed so that is really nice. It has a really big hard drive and is very fast. I have not had a chance to play any games yet but I doubt it will be a problem.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Good first computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t had any problems that I noticed. I messed with the settings on the computer to increase the battery life so it lasts longer than 8 hrs. I think it good but, this is my first computer so I don’t really have much to base it off on. Kinda sad that I didn’t get the one with the animax display.
I would recommend this to a friend Rated 4 out of 5 stars
A near perfect laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around laptop, it does everything you would expect to be able to do. Writing, content creating, development, gaming it handled everything. If you want to just sit outside playing snake and watching funny cat videos or be inside destroying AAA titles while fighting side by side with your friends this is the laptop for you. My only complaint would be thermal performance and the fingerprint scanner not working 100% of the time; both of which could easily be solved with an update or just search the web for thermal settings and come to terms with the fingerprint working 40% of the time and BAM! Perfect laptop. I do miss the numberpad but the power/value/portability of this machine helps me forgive it. Just know, fan noise is as average as other products in the industry and the keyboard gets hot during intense sessions and hot air blows against the screen which I am concerned overtime might cause issues but roughly 1 month in no issues at all. In summary, I have no regrets in my purchase and would buy this product again.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great product. Highly recommended.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic gaming laptop. Small, thin and compact which is perfect for me since I need to stay mobile, it looks and feels nice and well-made, and it can run any game you throw at it with very short load times. All in all, I would highly recommend this laptop for anyone who wants a beast that's portable.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing power display and size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works great and the fact that you can extend the battery life up to 10 hours is really useful for the business guy the gamer and just about anybody should pick up one of these babies if you can afford it Oh and by the way the display is way bigger than you would expected for a 14-in laptop
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
Great Laptop, good value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Laptop, very powerful, beautiful screen. Battery leaves a lot to be desired but thats par for the course for a gaming laptop. The keyboard feels great and I type significantly faster using it then any other keyboard I have ever used
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Astounding power and build quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ultra slim gaming laptops. The cpu is a monster. Can run quite hot, though there are solutions for that. I recommend a cooling pad if you're doing intense gaming. Type C charging is awesome. Screen is beautiful, though lacking in brightness if you enjoy using your machine outdoors.
I would recommend this to a friend - Cons mentioned:Heat, Keyboard backlight
Rated 2 out of 5 stars
Laptop is just fine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I haven’t had the same experience as most of these reviews. In my experience, this computer doesn’t run games very well. They lag, occasionally the screen will start flickering/strobing, and every once in a while I get crashes. It is extremely disappointing considering the specs should be able to handle these games. The laptop also gets incredibly hot while playing games. I cannot play it on my lap or with my hands or it would straight up burn me. Overall, I’m very disappointed. I’ll have to save up and buy a different one ASAP if I want to continue gaming well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cassandra,
We certainly understand your disappointment and inconvenience if you are experiencing performance issues and flickering with the laptop.
By keeping Windows, chipset and video drivers updated, optimum system stability and performance will be maintained. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Also, while accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
Regarding your concern about thermal issues, it is normal for the laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
The flickering screen issue may be caused by uncleaned power source or faulty electrical or electronic device that is generating excessive electrical noise that can disturb static-sensitive devices or components in the laptop. Please try to connect the laptop to another known good power source or AC outlet and away from electronic or electrical devices that maybe generating excessive electrical or RF noise.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Performance
Rated 5 out of 5 stars
Just wow...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely incredible. Runs AAA Titles no problem. I love this laptop. Lighting fast, especially on boot. I do miss a keypad and a camera, but the quality more than makes up for it. Also, surprisingly great quality sound. 10 out of 10
I would recommend this to a friend - Cons mentioned:Webcam
Rated 5 out of 5 stars
I love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now currently my everyday laptop. Perfect for school stuff on the go, and perfect for video games. Only downside is no camera. Had to purchase on for Class sessions and couldn't get one for a while due to current pandemic situation. But if you have one or can easily obtain one, this laptop is perfect.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Zero regrets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% zero regrets for buying this laptop. First, it is beautiful. Second, the AMD chip is blazing fast. Third, there's no real bloatware on this through ASUS. Had it set up in under 30 minutes. Handles gaming and photo editing extremely well!
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop on a whim due to my desktop burning up a gpu, so far this purchase has been an excellent one the laptops build quality is amazing and its surprising how asus was able to pack so much power in such a thin and light weight design, I highly recommend this laptop.
I would recommend this to a friend











