Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2685 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,685 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great and is fast, it also makes great copie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is fast, it also makes great copies Works great and is fast, it also makes great copies Works great and is fast, it also makes great copies Works great and is fast, it also makes great copies Works great and is fast, it also makes great copies

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect laptop for gaming and college!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything you will need for both intense gaming and as well as school work. I highly recommend this laptop to anyone because you can be very productive with work as well as with intense gaming on your free time. Best laptop I have ever bought hands down!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Very solid semi-budget gaming laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly efficient machine that really only has some heat issues when gaming on the laptop itself. Plugging into an external monitor and closing the lid helps tremendously with the heat output (surprising the screen put off that much heat).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent look, good hardware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, sleek look. However, with VR gaming, struggled with it and the Oculus because oculus would prefer using the built in GPU, not the NVidia card. They did the right thing to include two differently-powered GPUs to conserve battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen 4000 Mobile+RTX 2060 = Portable Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my four years at college. So far, the one thing that stands out about this laptop is the speed. I'm switching from a 2018 Razer Blade Stealth w/Dual-Core i7 and the difference is insane. I played some light gaming titles and it performs admirably even on silent mode. It loads web pages and programs in a snap. Frankly its unbelievable that you can get this level of performance into a 14" chassis. One feature I like about the Asus Software is the ability to change the max charging level. By changing the max level from 100% to 80%, I will be able to get a solid battery life on the go without wearing out the battery (charging a laptop battery to 100% is not ideal for the battery's health) My only complaint about this laptop is I wish the silent mode was a little more, "silent." The fan noise is noticeable but very tolerable. A solid laptop and probably the best overall laptop at around $1500.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally no complaints. Despite its size, this laptop holds more power than most desktop PC’s I’ve encountered. Runs Rainbow Six: Siege, F1 2019, Titanfall 2, and every other game I’ve thrown at it at at least 60fps on Ultra. Very portable and sleek design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Oooo this is a sexy machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diminutive but powerful. A tight little unit. I swapped out the RAM to get it up to 40GB and it is noticeably faster than the HP Omen it replaces running CAD and intensive number crunching. Every bit the looker as your Apple machine. I'm in love.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for any type of user

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a gaming monitor but don’t want to deal with the weight get this one and feel like you’re carrying MacBook Air all day. This laptop is great for work but even better for games I am able to run most games at or above 60 frames per second

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Overall good but with noticable heat and fan noise

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because of fan noise. The fan would kick on almost all time even without no hardcore task. Overall it is a good laptop. I really liked how slim and portable it is.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that you had to return the unit. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any concerns,
      feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great but hot

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price but it is a bit noisy and it gets super hot when playing games. You would require to have a cooling fan for it and you can’t put it on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A laptop worth the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a gift for my son. I let him spend his 1400$ stimulus check on what he wanted and he chose this laptop. So far the laptop works great and he is having no issues. A fast laptop with great graphics and sound for a decent price.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for work and some gaming here and there. Laptop works great, perfect for my work and loads application quickly. The fan does get pretty loud and the laptop gets pretty hot when gaming. But it does the job

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop with the only caveat being that it gets really hot when plugged into power and gaming. Other than that it is a fantastic device and would highly recommend for anyone needing a portable gaming device that is easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    I mean it works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in other reviews, my laptop received the BSOD (blue screen of death). I received the BSOD 3 times in a row with the laptop self-restarting each time. After which, it tries to get me to boot from a previous backup, which was basically a factory reset. This happened after I turned the laptop off after trying to install updates. I was looking forward to this laptop too since it has a beast CPU with beautiful aesthetic, good GPU, and silent mode feature. It works, just expect to set up your PC frequently and suddenly lose your data.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for your honest feedback, I'm truly sorry to hear that your unit is blue screening. This is not the type of experience we want any of our customers to have. After performing the factory reset? Is it performing as expected? Most time, this could be due to outdated drivers or malware. Please ensure to scan frequently for malware and also keep your windows up to date. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Webcam

    Rated 4 out of 5 stars

    Great all around laptop for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything except the fact that it doesn't have a webcam, I think even if it was a low quality one that something would be better than nothing. Also, if you're looking for the cool LED lighting on back, this computer doesn't not come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No webcam, means no Windows Hello unlock. Smaller screen not great for gaming, but it allows the 2060 to perform at its best. No 10-key either As long as those few things aren't deal breakers, this is a great laptop. Super fast, super powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this laptop, like really wanted it. Got it home, I use it for a YouTube channel, recording and editing. Recorded first video, edited like a dream. But when I tried to upload the video the internet card would stop working. I spoke at length with asus , intel (who made the card) and finally with Best Buy. No one could come up with a fix . Thankfully this was within in the 14 days to return/ exchange and to Best Buy’s credit exchange was incredibly painless. The worst part was having to setup another laptop. Ok well I have had a completely working one for a month and it is fantastic, it does get hot like scary hot when I’m rendering. I will be buying a cool pad to use for those times. I would recommend this laptop to anyone that needs real compact muscle and I think for the value it is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Very impressed with the laptop so far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using this little powerhouse. Key pads have a nice feeling to them, and the screen is quite nice. Like the looks also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing laptop especially for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing specs, battery life, an actual gaming laptop without the RGB, what's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    amaazing gaming laptop for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays games amazingly well, supports VR too, only thing you need is a USB-C to DisplayPort for headsets like the Rift S. love it so far, only downside is it's the model without AniME for that extra little bit of personalization.

    I would recommend this to a friend