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Customer reviews

Rating 4.5 out of 5 stars with 2685 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,685 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming laptop I mean school laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable gaming and school work station haven’t needed to use a camera yet on,y fault I can give it love the color and feel great battery life

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome just too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just runs very hot and the keys also get super hot. I would say you need a cool desk for sure to keep it from running too hot.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for video editing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this laptop for video editing on the go. It performs well using a DaVinci resolve. I am very pleased with the overall performance of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and has been my daily driver since i bought. It now takes priority over my tower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device. Macbook Killer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothings broke so far. I love the color (white). Portability is key.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop of 2020?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't stress enough how good of a laptop this thing is. Tanks through AAA games and video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been struggling to play older games on an Acer laptop for years. When I finally got Steam installed and my favorite game downloaded I WAS BLOWN AWAY. I never knew gaming could be this good! I am totally impressed and amazed. This is a beautiful product, easy setup, incredible graphics, I just can't say enough. I'm going to be revisiting some of the game titles that I've had difficulty running so quarantine just got a lot sweeter :-)

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    ZephG14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop, just get really hot. Plus I'm having issues with it right now, don't know if it's the device itself or the OS.

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop requires a ethernet usb adapter to be able to gaem without any lag. Does not come with webcam also. Other than that amazing laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop, but missing a display port

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be excellent speed and graphics. My only complaint is it is missing a high speed display port and using HDMI with it is laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful little beast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend this computer to anyone looking for a good gaming laptop and smaller form factor. Very powerful for a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 4 out of 5 stars

    Love this laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power in a small form factor. As others have mentioned the lack of a webcam is a little annoying, but I rarely used it anyways.

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Great gaming and work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to game on but also for school/work. Great for both. Only downside is lack of webcam but can plug in a USB on the rare occasion one is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade from my 2017 MacBook Pro to something that could handle 3D modeling software better. Could've bought a "mobile workstation" but bought this instead and I have zero complaints. Runs everything smoothly. The gets a bit whiney and it gets a bit hot when runner larger programs for a while, but it's not really an issue for me because I use a separate keyboard and monitor. Other than that, it's a great, super well built machine that I know will serve me for years to come! (Disclaimer: bear in mind this model does not come with LED lights)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but a cable missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice. But there seems like a power cord missing (Edison to the brick). Or this product doesn't include this item?

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mason,

      We are terribly sorry to hear that the device is missing a cord and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. Please reach out to BestBuy to receive the missing accessories.We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Keyboard backlight

    Rated 4 out of 5 stars

    Amazing gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing laptop. The only downside is the lack of a Thunderbolt 3 port and the keyboard looks bad with the back light turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer on Cyber Monday and it is AWESOME. Very good performance, sleek design, and I could not be happier. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unbeatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this computer. It does it all. It's a thin and light laptop with easy 8+ hours of battery, but then you can also game on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - light and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my first higher end laptop. I bought it for some light gaming along with photoshop work. Since I travel a lot, I wanted a smaller screen and something that can easily be carried in a case. This laptop has a 14" screen which is perfect for my needs and it runs super fast. I have been using it for a few weeks now and have not noticed any issues with cooling. When it is plugged in, I have a fan pad for below it to give a little extra boost in cooling. Overall, the laptop is well made - lightning fast - and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rog Nation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop for gaming. Its fast and the games run smooth as silk. I love the outer shell its not made of cheap feeling material.

    I would recommend this to a friend