Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- |
- SKU:
- 6403816
Customer reviews
Rating 4.5 out of 5 stars with 2685 reviews
(2,685 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Cool laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Fast, great screen, and powerful cpu/GPu. Good for business and gaming
I would recommend this to a friend Rated 4 out of 5 stars
Overheats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive laptop for the money especially if you catch it on sale. Has amazing specification however unfortunately when playing COD it overheats. The PC itself After some research found Ryzen 9 runs hot. So recommend if you are going to use for like autocad or multitasking but not for high graphics gaming. Unfortunately I returned and purchased a desktop as they have better cooling system.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is awesome and very fast, It is great for everything that I need for my business.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greate computer, has easily been able to play every game on very high graphics. RTX Looks amazing, especially on Minecraft. It does get hot when playing graphic intensive games, so I bought a a small thing to sit it on that has fans blowing on it. It works great whether you use it on your lap or on a desk.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
nice gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its my first gaming laptop its nice and fast i can play any game with no problems
I would recommend this to a friend - Cons mentioned:Webcam
Rated 3 out of 5 stars
Decent gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs most games but notably not able to run VR. It doesn’t have an Ethernet port, which is fine because it you can purchase a USB adapter for that. Also has no webcam and runs really loud. After trying and failing to run VR, upgraded to the G15 and am much happier. The G15 was only 100 dollars more and I would say worth it.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Beast Powerhouse with professional look
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Finally a windows device that can actually come some what close to the audio quality of a macbook. I was looking for a smaller form factor then the typical 15.6 in. But also something powerful that doesnt screem "Gamer" I feel anyone could walk into a business meeting with this device and it would not be out of place whatsover. So far better then I could have expected. Defintely would recommend.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
great gaming laptop on a budget
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, it it is pretty powerful for the price I have paid for it!
I would recommend this to a friend - Pros mentioned:Processor speedCons mentioned:Heat
Rated 2 out of 5 stars
Gets very hot over nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing would get super hot just from regular use such as doing homework or simply browsing the web. I had it in my backpack for 20 minutes and it got up to 80 degrees Celsius while it was turned off. It was fast but way too hot and loud.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Please allow us to make your experience with ASUS a better one. here's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best laptop for gaming and intro animation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop that was capable of having one child do animations and the other child do online games. This laptop was recommended to me by a trusted IT friend to suit those needs. All the gamers who see this laptop say it's legit. The kids are able to work on their interest with no lag or issues. Planning to buy a second one. Only thing I didn't like is that it does not have a built in camera.
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
Great laptop but I expected more from the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a research by watching tech reviews on YouTube. 1450 dollars for this great computer, "with the AniMe Matrix" feature. but it does not have. Yes, it doesn't affect the performance but I expected it has from the reviews. If I knew I'm not getting the same product as the reviews said, I should have waited for the Dell G5 15 SE.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear lenca,
I'm sorry to hear that you are unsatisfied with the lack of AniMe Matrix on this model. That certainly sounds like a frustrating situation. As you noted, this model does not have that feature. The model with the feature has not been released yet. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200582148 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Excellent product and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid product. My kid uses it for Fortnite. It's super smooth and fast.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
SUCH A GREAT LAPTOP I LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very great laptop for gaming. I use it for warzone and it is absolutely amazing.
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
120hz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much power in a small laptop, the Build feels really nice. and it looks really slick
I would recommend this to a friend - Cons mentioned:Webcam
Rated 4 out of 5 stars
a gaming laptop for a college kid, good enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice and fast laptop, all worked pretty good, but no built-in web cam.
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine! This machine is so great for school and gaming.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light powerfull gaming laptop. Easily upgraded to Windows 11.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful I don't play games on but use it for my futures trading software.
I would recommend this to a friend - Cons mentioned:Webcam
Rated 5 out of 5 stars
Best laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared lots of laptops but this is the best. Only cons are no camera but I like this
I would recommend this to a friend Rated 3 out of 5 stars
Not a good initial experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is almost everything i wanted it to be. Within one week, had a home screen glitch that made the computer inoperable and the only fix from asus was to wipe it and start all over. My rog armory crate button doesnt work after the reset. And i have been having a visual full sceen color glitch that is only fixed by cloing the application and starting all over. And , yes, the backlighting on the keyboard is very poor. This computer has the possibility to be a game changer but m y experience hasnt quite showed me that. I wish your hard earned money got a little better reliability. There are so many great things about this computer........it is just being let down by some software issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, I'm truly sorry to hear about your issue with the Armoury crate application. Have you tried re-installing the entire application? If not, please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Steps to install/uninstall - https://www.asus.com/support/FAQ/1041654/#1.%20[Armoury%20Crate]%20Installation/Uninstallation











