Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- SKU:
- 6403816
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
Amazing laptop!!!! Just lacking where it counts.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is seriously such a great device. It is easily the fastest machine I have ever owned, that AMD CPU and NVIDIA RTX 2060 is absolutely incredible! That being said... this is a laptop. In today's day and age what are the two things that a laptop needs to excel in? First, keyboard. While the typing experience was not bad, actually was quite comfortable, the keys lighting up was awful. I type a lot at night and the keyboard was difficult to see even at full lighting. Second, there is no webcam. I know this laptop was released before the current pandemic situation, but seriously Asus? No webcam? They don't even put webcams on their more expensive Zephyrus Duo line that is like $3,600. Seriously so irritating. I returned it after about a week since I couldn't use it to attend classes or really type with it after night. I ended up with the Razer Stealth 4k. Smaller and more expensive, less impressive internals, but at least it has good keyboard lighting and A WEBCAM. If those things don't matter, you cannot go wrong with this laptop. But for me they were deal breakers. Buy wisely.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Seaners,
I'm sorry to hear that you were unsatisfied with the design of this laptop. This is certainly not the kind of experience that we want any of our customers to have. I understand that you have returned the unit, but I will forward your keyboard and webcam feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N201006622 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Performance
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful I don't play games on but use it for my futures trading software.
I would recommend this to a friend - Cons mentioned:Keyboard backlight
Good fast laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light keyboard makes it difficult to read day-night time when house lights are on.
I would recommend this to a friend Hot.. or not?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast, built well, and has amazing battery life for the hardware it’s got crammed in there. But that’s the issue: The Ryzen 9 4900HS is a beast of a CPU but crammed into that tiny 14” chassis it gets HOT. While gaming in an ambient temperature of around 76 degrees in my office, the CPU would easily hit 100 degrees C but wouldn’t throttle. It was made to get that hot according to online forums, but my issue was the actual chassis getting so hot, it actually burns to keep your hands on it. This is above the keyboard where the CPU is, but even the palm rests get so hot that it’s just very uncomfortable to use. With the fans on max I was still around 90-95 degrees. I really wanted to love this laptop as tech reviewers praised this laptop for its price and performance. They were correct as it did run very well even at these temps. But none of the reviewers really mentioned how hot the thing got. Side note: the keyboard backlight is not good lol. Side side note: the speakers are actually very nice ¯\_(ツ)_/¯ Side side side note: I returned and later bought the M15
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Onitsua,
I'm sorry to hear that you were unsatisfied with the thermal performance and keyboard backlighting of this laptop. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you have returned and replaced the laptop, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2011004739 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Performance
First gaming laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little small, but runs like a beauty. So far so good with live streams and games!
I would recommend this to a friend Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light powerfull gaming laptop. Easily upgraded to Windows 11.
I would recommend this to a friend- Pros mentioned:Performance
Great value for a gaming computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old computer kept freezing up all the time. This one handles my gaming activity well.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for work and school and some gaming. Couldn’t be happier
I would recommend this to a friend - Pros mentioned:Performance
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this computer, I use this as my main video editing computer now
I would recommend this to a friend - Pros mentioned:Performance
replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a worn out laptop and this one fulfilled my needs.
I would recommend this to a friend - Pros mentioned:Size
Found the one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money! Great size for a notebook. Amazing look/feel/sound/image quality!
I would recommend this to a friend The perfect laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is perfect. The incredible performance and size of this laptop is the perfect combination. Only thing that I didn’t quite realize is that the outside of the lid is actually white and not silver. The keyboard and trackpad are among the best on a windows machine although the backlighting is not even and dim. However it gets the job done in a low light working environment.
I would recommend this to a friend- Pros mentioned:Processor speed
All around amazing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super fast with any internet speed. Very reliable for any need you have.
I would recommend this to a friend Good little editing/live streaming rig.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very tough little laptop. Easy to port around. Serious power.
I would recommend this to a friend- Pros mentioned:Performance
Asus - Rog Zephyrus G14
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little machine is one of a kind. it can handle everything I throw at it.
I would recommend this to a friend - Pros mentioned:Performance
Buy this laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop super nice would strongly recommend runs everything I throw at it
I would recommend this to a friend - Pros mentioned:Processor speed
Just wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great laptop with incredible speed, customizable, and the display is fantastic!
I would recommend this to a friend - Pros mentioned:Processor speed
Good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast machine, reliable product. Nice keyboard and hinges.
I would recommend this to a friend Best laptop for 2020
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one amazing laptop, I am a 3D artist, and this thing is blazing fast, I also throw some games at it, and it perform amazingly well, with zero overheating. Gets a bit warm but never hot. Best laptop ever. The 120hz display is awesome, didn’t know I want it until I played on it. It’s awesome, I had a !4 inch yoga c940, I can tell you, you do not ever need a 4K display on such a laptop.
I would recommend this to a friend- Pros mentioned:Processor speed
Great gaming laptop for those on a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming laptop is very fast and affordable. I am very happy with this purchase.
I would recommend this to a friend