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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,684 reviews
  • Rated 5 out of 5 stars

    JUST WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G14 is FAST! The build quality is amazing!! Asus hit it out of the park with this one! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great laptop!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size Laptop, special when you travel a lot

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    All good great laptop the Best for the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the Best laptop for this Price and the size !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally the best laptop money can buy you right now at rhe price anything comparable is $2,000-$4,000 best bang for the buck ram is upgradeable to 60 gig i believe new egf can do it for you or you can buy and do it yourself this machine is a beast!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wolf in sheep's clothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At all at first and amazing computer and then after a while it just got crappy. Like the main game that I play on this is Apex and for a while I was able to play it really good for about a month. And then after a month it keeps on shutting down because of graphics cards or because of lame things that make no sense. And I've done everything on the computer to fix it and it's still won't work. This computer's supposed to be the best computer it's supposed to have the best graphics out there but yet it cannot perform to the sense of playing a game. I am very upset with this computer if I knew that this would have such issues I would have not gotten it. If you're a big gamer and you think all these amazing things about this computer would make it an amazing computer it's a lie.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,


      I'm truly sorry to hear about your issue with the computer shutting down. This is absolutely not the kind of experience we want any of our customers to have. What you've experienced was not intentional and this was a random case. If possible, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Two years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged the display within the first few months. Decided to plug a keyboard mouse and monitor and run it like a desktop. After 16 months it died. Sent it to a repair guy and its dead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is phenomenal beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the packaging to turning on this laptop and i t oozed that premium feel. I have been looking forward to getting this laptop and i must say i am not disappointed. Looking forward to doing great things with this Laptop. I must say the speakers sound very great. The screen looks visually appealing. Thank you Asus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workstation pretending to me a gaming system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had the specs I want for a developer mobile workstation. 8 core/16 threads! 16 GB RAM. I run VMware Workstation on it with as much VMs as I did on my desktop workstation. It's crazy how much power you can have know in a laptop form. So impressed with this I got one for an engineer at work, for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tiny, but strong.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for travel, light gaming, and killing time in hotel rooms. It actually runs new world as well as my desktop with a 2070. The battery life and screen size are the only down sides. My second trip for work i took a monitor with me, worked fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 1 out of 5 stars

    Tried really hard to love this laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super fast thanks to its amazing ryzen 9 4800hs processor. Display is nice with a little bit ghosting when gaming. Keyboard is excellent and ports selection is rich. Problems: Big QA issue. My left speaker rattles out of the box. I can stand it at the beginning, but it kept getting worse. It's especially annoying when listening to vocal-heavy music or speech. The left hinge on my unit is uneven. and left lid case is not straight, which left a small but noticable gap when closed. I hope ASUS fixed the QA issue and I'd like to buy again.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear TedL,

      I'm sorry to hear that you had various issues with your laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Can you please send me your laptop's serial number? I'd like to forward this case to the Product team for review. Please reach out to me at [email protected] and include case #N200590372 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming laptop, but so far I am extremely impressed with the performance. I have had any issues with the heat but I would recommend getting a mouse instead of using the trackpad. The only thing I'm angry about is that I purchased it a week before it went on special. Could have saved $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO far great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this thing just feels great. Sturdy design. great cooling with the built-in lid tilt. The crisp feel of when it turns on. This thing just came out but so far great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, powerful, machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, powerful, right out the box. Screen quality is outstanding. Runs cool. You can run a separate display and have the best of both worlds...a super fast gaming computer experience on your desktop LCD display and then unhook it and take it with you and enjoy it on the go. Win-win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife who plays some games, uses it for her crafts, and general use like movies and music. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to play PCVR games on my quest. Computer performs well in all specs but takes a lot of advanced know how or serious googling to the the settings just right. If you are playing anything on high settings, the advertised 10 hour battery life turns out to be about 2 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Very Hot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, responsive and hot. This is not for your lap laptop. I had it on my lap for an extended time and got a blister from the heat. But, its small, easily transported. The smaller screen you get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average mobility, unfulfilled potential

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review after 18 months of ownership. I really wanted this laptop to be what all the reviews have been raving about, Powerful, well built, with long battery life. The battery management just isn't what it promises to be. I really tried to make it work, but at the end, it takes one new app update, or one driver, or OS update to upset the battery management and it becomes an unreliable battery hog that it is. I really can't take another suggestion, or a tweak. It's too bad because everything else about it is excellent. As long as you intend to keep it used plugged in, you will be fine and you will enjoy it. If you don't want to carry the brick around look elsewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Premium feel but missed the mark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs extremely hot and within 30 mins of doing anything demanding gaming, 4K video, etc it starts to throttle down and performance suffers it’s a shame because other than that it really is quite a nice laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and fast computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's almost perfect! What I wouldn't recommend is charging your computer while gaming. It will heat up really fast. Also, the battery doesn't last too long when you're gaming. Around 3 hours tops. Apart from that, I can't say anything negative. It's a beautiful and powerful gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog Zephyrus G14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! However “silent mode” isn’t really “silent.” You’ll still hear a slight hum of the fans whirling. It doesn’t bother me much but it may be a concern for those who want something truly “silent.” Great price and condition for an open box. Overall very happy with my purchase!

    I would recommend this to a friend