Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- |
- SKU:
- 6403816
Customer reviews
Rating 4.5 out of 5 stars with 2684 reviews
(2,684 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Really nice laptop. excellent configuration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop has an excellent configuration, especially for the price. intel based laptops with similar configurations are about 500+ dollars more. the laptop is very light, and the fan is quiet. the screen is quite crisp. sound is great as well i am very happy with it so far
I would recommend this to a friend- Cons mentioned:Webcam
Rated 3 out of 5 stars
I cant believe it doesnt have a built in camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt even think to check, its my fault but what lap top doesnt have a camera built in? how do you even survive without one these days, its been really a pain. does it work? sure, is it amazing, not really.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear MIATX,
I'm sorry to hear that you are unsatisfied with the design of this laptop. This is certainly not the kind of experience that we want any of our customers to have. As you noted, this machine does not come with a built in webcam. We always recommend checking the specifications before a purchase to make sure the unit will suit your needs. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200847432 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Specifications: https://www.asus.com/us/Laptops/ROG-Zephyrus-G14/Tech-Specs/
Rated 4 out of 5 stars
Nice little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop can do everything I need it to. This is my first gaming laptop and, hindsight being 20/20, I do wish I had purchased a laptop with a num pad. Overall I have been very pleased with my purchase. Lots of power in a small and portable package.
I would recommend this to a friendRated 5 out of 5 stars
Everything you'll ever need in a laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great. Powerful. Sleek. Excellent quality. Specs are awesome, and the price is unbeatable. I wish it had more upgrade-ability, but it's nice for what you pay.
I would recommend this to a friendRated 4 out of 5 stars
Okay value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't encountered too many problems. Starts up really quickly (less than a minute). Only disadvantage is the internet automatically disconnects if the computer automatically goes to sleep. Sound is good, but display sometimes looks off.
I would recommend this to a friendRated 5 out of 5 stars
Premium Gaming Computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming computer with sleek looks and fast performance. I can't explain how happy I am with this computer. It runs games very well on ultra settings. The only thing is it gets hot, but I have a laptop cooler to get it cool and it runs games in a very excellent way!
I would recommend this to a friendRated 5 out of 5 stars
Much bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a graduation gift for our son and knocked his socks off. Great quality and a really cool wow presentation as it lifts up when you open the box. This should hold its own with advancing technology for a good long while. I have no regrets buying this laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this laptop based on online reviews (not just on Best Buy) and initially received a lemon. Best Buy customer service was fantastic and they switched it for a new laptop (the process was fast and easy). It's been one month and I'm satisfied with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Gaming on the go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 14" gaming laptop, hands down! I needed a laptop that could travel and play games. Didn't want to lug a 16" super heavy laptop with me. My in game graphics are usually set to about 7/10 which is great for a laptop of this size. Plenty of RAM and HD space.
I would recommend this to a friendRated 3 out of 5 stars
One glaring issue mars an otherwise awesome laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever R&D dweeb decided to make a white laptop with white keys and a white backlight should be fired. It isn't like ASAUS doesn't make great products that can change backlight colors with AURA, its that this is just a bare bones edition of a fantastic laptop. Fixed backlight, no AniMe led's, Almist every laptop that claims to be a gamers laptop allows you to change the backlight color (Acer even gives you four zones for less money on the Predator Helios). Other than that I loved it. Very, very fast. Decent screen and refresh rate. Nice components. I really like moving from 15.6" to 14". I just can't get past keys that are very hard to see in a darkened room. BB please give us the Eclipse Gray!!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Fraamus,
I'm sorry to hear that you are unsatisfied with the keyboard lighting design and lack of AniMe Matrix on this laptop. This is certainly not the kind of experience that we want any of our customers to have. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200938967 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Cons mentioned:Keyboard backlight
Rated 2 out of 5 stars
Random and constant crashes.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to continue the ability to play with my friends while i was moving. I no longer would have my desktop till i got a house. It was working just fine for maybe a week. Untill i started downloading the games off of Steam, is when i started to get blue, frozen and blacked out screens. I did all the driver and software checks, and nothing abnormal came out of it. I believe i must have gotten a rotten apple from the batch. Because i know of some people that has this exact laptop but they run fine.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this unit crashing. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
ASUS G14
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this laptop but some cons as well. One issue I found was overheating! Also unfortunate wish there was a 144hz screen with 1m/s response time. You can always connect it to an external monitor. Overall I do recommend it to a friend.
I would recommend this to a friendRated 5 out of 5 stars
Awesome gaming computer for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gaming machine for the price, be sure to tweak the fan settings in custom settings. I ran into the issue where it would heat up and the fans not ramp up in time but changing to custom mode and setting fan curve fixed the issue.
I would recommend this to a friendRated 5 out of 5 stars
Beast mode
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast of a laptop. I bought this for business use and has done me well. It's a quiet laptop even when the fans kick on, it doesn't get too hot, and has one of the best feeling keyboards on a laptop that I've ever felt.
I would recommend this to a friend- Cons mentioned:Heat, Keyboard backlight
Rated 1 out of 5 stars
Horrible laptop - many design flaws
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been nothing but trouble. The screen went bad within a few months, only working when the laptop was plugged into a monitor. Geek Squad replaced the motherboard and a few weeks later the problem resurfaced. It runs VERY hot, so hot that it can and will burn you. Overall, a poorly designed laptop that is nothing but a desktop in a laptop form factor.
No, I would not recommend this to a friend - Pros mentioned:Build quality, Performance, Size
Rated 5 out of 5 stars
Beauty is a beast!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have long waited for one gaming machine that can do everything. You can get gaming power at the expense of portability. You can buy a nice laptop but can only do worksheets. This one does not just strike a balance—it does well on all fronts. It is pretty laptop. I am 40 who appreciates games but do not want to be seen lugging around a fridge to the café. This laptop is gorgeously slim and reasonably-sized. The design of the white shell, matched with the aluminum base is very tasteful. The edges are subtly curved but the lines are crisp. The look is so modern and stylish, I will bring this to the boardroom. Now for something this pretty, it surprisingly packs a lot under the hood. Never mind the specs, I think it is a dream machine on paper—what matters is how it actually performs. Fortnite on Epic settings, 90FPS while farming, dropping 66FPS on a crazy Save The World packed 4-man. Forza Horizon 4 averages 95-100FPS on races, 65 on cut scenes and 48 on real world roaming; on ULTRA settings. Kingdom Come: Deliverance, highest settings with a steady 60FPS with the landscaping and nature flowing smooth as butter. Now these games, especially the last two, are very graphics-heavy. I think those alone will tell you, this is one heck of a machine. I also tried connecting an external monitor to the HDMI port as I played, no difference in performance—so far, very good. Here are some hits and misses to note: fingerprint sensor is very responsive, the keys are adequately spaced and the softness of the clicks are feels right to the touch. The keyboard lighting though is a little off—it is a little hard to see at a certain angle. The speakers are not that impressive either, it actually is a little soft. The fan is like any other gaming laptop’s, so that’s okay. While the battery, at full performance, unplugged lasts a little over 1.5 hours. It does not have a camera either. But think of it this way, we all use headsets or earphones, play plugged to the wall because we don’t want to lose power in the middle of a raid, and do not really rely on our laptop camera if we stream. So given all these, I think the best part of this laptop is the whole package. Sure, it is not the best in everything, but it hits the right buttons. Come to think of it, this laptop talks to me—it is exactly what I need. I do not need to pay more for high quality speakers or a battery that lasts 8 hours because that not how I play. This laptop knows how we all play. And we all know, it’s all about how we can keep going at the best framerates with the most true-to-life graphic settings, while we keep a stealthy pretty laptop because we don’t want to look like that person who sleeps on his mother’s couch. This is the laptop I have been waiting for. It is a beauty, and for sure it is also a beast!`
I would recommend this to a friend Rated 5 out of 5 stars
Great Portable Gaming Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a sweet portable laptop that can play every AAA game on High Settings and some even on Ultra settings. Mostly over 60 FPS on games. 100 FPS in ESO. And 90 FPS on Cyberpunk 2077 with high settings with DLSS on Performance mode.
I would recommend this to a friendRated 4 out of 5 stars
Crappy support, bloatware, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate Asus, I've had nothing but issues with laptops and gaming monitors. Their customer support chugs brown the stink eye I could not beat the price for what I got. Here's hoping I'm not stuck with another crap rog gaming laptop
No, I would not recommend this to a friendRated 5 out of 5 stars
Great camera for beginners!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs Stellaris on ultra beautifully (not that that's a max app, but whatever). Fast af. Miss the 17.6" screen of my 4-y/o ROG, but also awesome to see a gaming laptop so powerful regardless of size. Basically, it's the Demetrious Johnson of current laptops.
I would recommend this to a friend- Cons mentioned:Heat
Rated 3 out of 5 stars
Good at first.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was awesome at first, but it started having heat issues and the battery didn't last long. Long story short, I had to return this product. I decided to build my own desktop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support











