Customer Ratings & Reviews
- Model:
- GA401IV-BR9N6
- |
- SKU:
- 6403816
Customer reviews
Rating 4.5 out of 5 stars with 2684 reviews
(2,684 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Incredible battery, performance throttled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, especially for business users. I would not recommend for professionals needing greater performance, as the AMD throttling is disappointing. You will, however, get insane battery life with this puppy.
I would recommend this to a friend- Cons mentioned:Heat
Rated 2 out of 5 stars
would be great but isnt
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a powerhouse or at least it would be if it could stay cool for long enough it has trash thermals I've had 3 because I thought when I was getting it was the one for me so the first two being broken for some reason didn't deter me well after this one had a fan failure and they fixed it I was like ok ok at least they're willing to fix their expensive trash but now my display has died so I give up I still like this laptop but I cant recommend it to anyone I still like Asus but don't buy it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear cinnabon24,
I'm sorry to hear that you have had multiple quality issues with these laptops. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please contact Best Buy customer service again for a warranty repair on your device's screen. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104041176 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Quality laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high quality laptop for the price. The specifications are on par with modern standards. The laptop came in the box in excellent condition and worked completely fine at startup.
I would recommend this to a friendRated 5 out of 5 stars
Awesome PC laptop!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little laptop screams fast and reliable. Light and easy to carry. I am amazed at the capabilities of this machine given its size! It also stays cool when using it for most things except high end games.
I would recommend this to a friendRated 4 out of 5 stars
The perfect pc for gaming & photo/ video editing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the top of the line Amd Ryzen processor, enough memory & a powerful Nvidea graphic cards. Happy with my purchase. I am glad I waited.
I would recommend this to a friendRated 4 out of 5 stars
Great pc, but will burn you
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc, but has bad airflow and will overheat a lot. Battery life is okay and it’s very light, versatile, and easy to use. Would recommend getting a cooling pad for this pc because it will get HOT.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect for engineering modelling
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school - needed a proper gaming laptop to run the engineering models and simulations. Only downside was lack of camera - bought a webcam. Battery works and lasts well and the laptop stays quiet.
I would recommend this to a friendRated 4 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop I am able to play any game at 60 FPS and up. Probably can’t play games like cyber punk but still a great machine. Make sure to turn off the turbo mode on the cpu if you don’t want to burn out your laptop!
I would recommend this to a friendRated 5 out of 5 stars
Great mobile gaming machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! I had a MacBook before, and it's not as slim or light, but not nearly as bulky as prior gaming machines I've had. A nice in-between. I carry it everywhere, and use it for work and gaming. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Great gaming pc to buy, especially if on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, I can game and multitask without the worry of me losing my time. I transferred to laptop from a really expensive gaming pc, and the experience was much better than I expected, will deficately reccomend
I would recommend this to a friendRated 5 out of 5 stars
This is a great overall do everything laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a killer price as you can't find any other laptops with similar specs less than $2300
I would recommend this to a friendRated 5 out of 5 stars
First ever gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and his friend had recommended on me getting this gaming laptop. It is my first gaming laptop and it has ran perfectly so far. Gets a little a hot after awhile, but we have a cooling fan to help with that.
I would recommend this to a friendRated 5 out of 5 stars
Super Versatile, beautiful, and Powerful Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first laptop that I have had that is capable of playing practically anything (obviously not max settings, its a laptop) that is not absurdly large or clunky. Additionally the design feels good and looks awesome.
I would recommend this to a friendRated 4 out of 5 stars
Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as extended I use it for pubg and other simulator games with no issues. Fans are not that loud. It does seem to get pretty hot when playing more graphic demanding games. But plays them with no issues.
I would recommend this to a friendRated 5 out of 5 stars
We've bought two
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for our college graduate, and then another for my husband birthday. He's been looking for a laptop upgrade for a long time and finally found what he was looking for.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is seriously best value. I can do my school work, make music, use Premiere Pro, and play Warzone. It's not ridiculously heavy like other "gaming laptops." If you need a laptop, this is the one to choose.
I would recommend this to a friendRated 4 out of 5 stars
Best Laptop of 2020
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device for everyday things. The CPU in this thing is a monster. The dual ban memory is up to 16 Gb which is fine. GPU is fine, if you want to game triple-A titles you can on the medium to high settings
I would recommend this to a friendRated 3 out of 5 stars
The wanna be that couldn't walk the talk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's not a bad laptop for regular use at home or office, but do not get fooled by the Ryzen 9 and RTX 2060, both are the "tamed" laptop versions of these devices, hence not as powerful as "older" versions. It took a lot of time tweaking and testing different USB C cables and port to mediocrely run Oculus Link and any demanding app/game for that matter, hence after much research found out this laptop was not for me, I want a "do it all" or "jack of all trades" kinda PC. I ended buying the Lenovo Legion 5, and VERY happy with my decision, hence I returned this puppy (ROG Zephyrus G14).
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RodCon,
I'm sorry to hear that you were not satisfied with the performance of your laptop. This is certainly not the kind of experience that we want any of our customers to have. I understand that you have already returned and replaced the unit, but I will forward your performance feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2012029392 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Great Gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price! Playing Assassin's Creed Valhalla, Watchdogs, Forza Horizon 4 runs anything I've played beautifully. Getting 100-120fps on Forza Horizon 4 Ultra graphics settings. Ray tracing, looks amazing!
I would recommend this to a friendRated 5 out of 5 stars
Perfect laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. I saw a lot of reviews online about it, and I had to get myself one. It does great with keeping itself cool, and can game very well. It’s also got great battery life and lasts me about 8 hours a day.
I would recommend this to a friend











