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Customer reviews

Rating 4.5 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ROG Zephyrus G14's impressive performance, long battery life, and its compact, lightweight design, making it highly portable. Many also praise the build quality and powerful GPU. However, some users express concerns regarding the device's tendency to overheat, the keyboard backlight, and the noticeable fan noise. The lack of a webcam is another frequently cited drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,684 reviews
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great laptop, one slight problem of the first one I received not working but after going into the store and talking to an employee I got a replacement that’s been working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Constant Hardware Malfunctions

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get this laptop. Every single review I read had basically nothing but good things to say about it, especially the battery life which, at an (alleged) 11 hours, blew away most other gaming Laptops. Alas, from day one I've been hit with recurring issues. From USB ports not recognizing accessories and hardware (nine times out of ten I have to restart the computer with said accessory plugged in in order for the laptop to recognize that it's plugged in), to audio issues (sounds cracks and pops often, and sometimes cuts out entirely, when first purchased, the microphone didn't work at all) to the screen randomly going black until the machine is re-started, it's just one headache after another. Add to that the fact that the battery life isn't even close to 11 hours (I'll get three or four, if I'm lucky, and that's not even while playing games) and I have to wonder what machine most of those reviewers were using, because it sure isn't this one. And when contacting support, the only advice I get is to reinstall drivers or do a system restore, both of which I've already done more than once. Taken together, this machine was definitely not worth the $1500 I paid for it. Do yourself a favor and spend that money on building yourself a desktop gaming rig, you'll be much better off.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear BionicLegs,

      I'm sorry to hear that you've been having multiple hardware issues with this laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, I recommend contacting Best Buy to arrange a warranty repair. I will also forward your case to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include a link to this review for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Use it for gaming and school and never have any problems. It is a gaming laptop though so if gaming run it with charger plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming PC. If you are into gaming beside using the PC for regular tasks. it would be hard to find this type of performance of gaming PC for less than 2k let alone at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast (as far as a gaming laptop goes anyway). Helluva bang for your buck. A little on the heavy side but thems the breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great, except it has no camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs phenomenally well. Sure wish it had a camera. Its light, sturdy, and has a 1GB SSD. (not the fastest SSD, but I'll take the extra storage over performance right now.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Let me say it again, best gaming laptop ever. Great speakers, very convenient, great form factor, beautiful display, battery is weak, but few hours of gaming can juice out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a daily driver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek and professional chassis hides a beast of a gaming machine inside and can take on your work and school life along with all your AAA titles. Student by day, gamer by night. Cheers to ASUS!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Defective Model?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and everything was good with it, until it randomly started freezing up. Then it had a weird period of time when the keyboard and the two USB ports on the right side stopped working. I assume I got a defective model, but I think it had cooling issues. The screen was a bit small for my taste, but otherwise, it was a great little machine until it started having issues. I have returned the laptop.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment notebook, and you had to return it. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Had for 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking computer and feeling also great. Not much of a computer guy but this has killer specs as it runs games and Google classroom pages great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good my guy. It's faster than my desktop computer and the screen is to die for. Great for gaming and I get 60fps+ in most and if not all games. GTA V and Halo runs smoothly for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for the price. The size and performance work so well together. I game but also do productive work and this laptop handles them we'll. It's such a crisp 120Hz screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son as a super early Christmas gift as his last one broke. He absolutely loves it. He says it is great for his gaming as well as anything that he needs to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G14 and Best Buy FTW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. No real issues other than backlight bleed on bottom edge. Unbeatable for the price and specs. Reddit forum is a dependable resource for owners and prospective buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Gaming/Content Creation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great the price. My son loves it and is able to complete coursework/ meetings and game as well. My son said it is superb for gaming/content creation. 5/5 stars for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video editing and so much more!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for video editing from the GoPro camera and drone. What a great purchase. Also use it for an embroidery application. Very pleased with the Asus laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like be everything about it. The trade off being the lack of web cam is the only downside for being on the go so much. But it is what it is I knew when my main focus was upon purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Razer Blade Stealth. THIS MODEL DOESNT HAVE THE aniME MATRIX display.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Quality Control Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have gotten a dud. In only two months of ownership, I've had to reset this unit four times for different reasons: First incident: Overheating Second incident: Excessive screen flicker Third incident: Audio silence Fourth incident: Random BSODs When the device was working, it handled CPU-bound apps with ease. For gaming, the 2060 is clearly bottlenecking, especially in GPU-intensive titles like Flight Simulator 2020.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Pete,

      We are terribly sorry that you've had so many issues with the device and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.

      We are recommending having the unit sent in for servicing. You can have the Return Merchandise Authorization (RMA) created Online by visiting our support page and selecting "service and repair", below that option please select "Create Online RMA." You also have the option to contact us directly, and we will create the RMA for you. For further assistance or if you would like to discuss this matter further, please reach out to our customer support team.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fast processor Gaming capability is good Sleek design Cons: Battery life needs improvement Loud fan Gets hot quick. Overall probably one of the best laptop for 1-1.5k

    I would recommend this to a friend