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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 373 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Zephyrus G14 as a great entry-level gaming laptop that is portable, powerful, and reasonably priced. It offers fast performance, a great battery life, and a comfortable keyboard. However, some customers have expressed concerns about the lack of a webcam, fan noise, limited RAM information, and average display quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-373 of 373 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good gamer for the price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the ASUS ROG for about a week I can say it is a solid performer. Battery life is good, I ran it for just over 4 hours of play time. The graphics are solid and response time is good. I’m not giving it 5 stars though due to the 8gb of memory. If you are running the game and maybe one other thing in the background it performs but, if you happen to have more than a few items running, it will slow the performance down. Overall though, I’ve had no issues with it. It’s a good laptop for the price.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic video and amazing sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dolby sound on this laptop is absolutely amazing. It beats any other laptop I have ever had hands down. The graphics are very good as well, and the processor is very capable of handling anything I've tried so far. I really like the quick action button on the keypad to check your diagnostics and performance. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast computer for a great price. I love the feel of the keyboard and it has surprisingly good speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on the reviews in Tomshardware.com, and they seem to have been right on all counts: Fantastic performance, lightweight, great battery. The only disappointment so far is the keyboard backlighting, which frankly, barely qualifies as backlighting at all. Other than that, I'm super psyched on this new addition to the household!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast and amazing graphics. It came with a free game-Outriders- its a good game however the computer heats up pretty quickly so i cant play for long periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer.... very responsive and does a better job for half the price of other computers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the version of the Zephyrus G14 (Model GA401IH-BR7N2BL) with the inferior GPU that struggles with demaind games today. For $100 more you can get the version (Model GA401IUBS76) with the GTX 1660Ti which is nearly twice as fast for gaming. Additionally it has another 8GB of memory (for a total of 16) which is definitely something this model is lacking. For $250 more you can get the silver version with Ryzen 9 instead of Ryzen 7, a 2060 max-q and 1TB of SSD instead of 512GB. I think the extra space and overall specs are worth this upgrade, but the downside is that the $1450 msrp model (GA401IV-BR9N6) is silver instead of gray. The Zephyrus G14 is a great laptop overall, but don't skimp out on $100 here, you're losing a huge amount of performance for a minimal savings.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.

      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Incredible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the laptop. Light, slim and sleek design and fast. Perfect for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for someone getting into gaming. It has all the tech nerd capabilities such as monitoring and adjusting settings for the GPU and CPU as well as display refresh rates, etc. It's also plenty capable to run any game you can think of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adobe Creative suite flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! have not ran into any issues yet when running Photoshop and Illustrator at the same time working on 1GB+ files! Spectacular. Honestly. I have not even upgraded the RAM yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for light games if you use it as a laptop. I wanted to use it as a desktop replacement with a dock primarily but be able to grab it and go when needed. Cons, HDMI connected to external monitor will always come on in the resolution of the laptop. DP comes on in external monitor gives correct resolution but when computer sleeps it sends some sort of signal that keeps waking my monitor up. Last con is even with a 100w PD3.0 power it doesn't give the same performance as with the external brick plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gaming laptop. Nice for those who want to game but not spend thousands of dollars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a dropped laptop as 'Excellent Condition'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad review is for Best Buy and not the actual laptop. I found one in their open box listing as being in Excellent condition, so I went down and bought it because the price was GREAT. When I finally got around to setting it up, I noticed it wouldn't sit level on my desk and upon closer inspection found that it had been dropped and damaged, bending the case. Obviously this is NOT 'Excellent' condition. And I appear to be stuck with it since their 15 day return policy has passed before I noticed the damage. The laptop works fine and there doesn't appear to be any problems other than it not sitting flat and level... So at least there's that I guess... I'm extremely unhappy with the deception in the listing and failure to disclose the damage prior to purchasing though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We are truly sorry to hear that you were sold a damaged device for a new one and for the inconvenience this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. Please reach out to Best Buy to see how best they can have this issue resolved. We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus