Customer Ratings & Reviews
- Model:
- GU603HM-211.ZM16
- |
- SKU:
- 6464203
Customer reviews
Rating 4.1 out of 5 stars with 689 reviews
(689 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the ROG Zephyrus M16 GU603's performance, display quality, and graphics capabilities, frequently praising its speed and vivid visuals. However, some users reported issues with excessive heat generation, short battery life, and noticeable fan noise during demanding tasks. A few also mentioned backlight bleed as a concern.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Does what I need it to.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it has 16GB of RAM. Unfortunately 8GB of that is permanently soldered on to the motherboard so if you want to upgrade past 16GB you loose dual channel mode.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nogard666,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2111040341-0019) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Un caño!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Que decir!!! Mejor imposible! No me arrepiento de haberla comprado!
I would recommend this to a friendRated 5 out of 5 stars
Just me and you and a dog named boo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup, went through all the updates without a problem. We have had no issues with it.
I would recommend this to a friendRated 5 out of 5 stars
Great system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son who is bound to a four university loves it. Perfect for game but also for his college work.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much, very thing work for me well, and surprisingly light with this big size
I would recommend this to a friendRated 2 out of 5 stars
Wifi connection to latop is very bad.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it has good features i always have issues connecting to wifi.like it disconnects a lot and reconnects, the wifi with speed is very less like 5 mbps while my other laptop is getting speed of 89 to 110 mbs. Sometimes its conncted to wifi but says no internet while i see other laptops are having good connection.I wondor why this laptop wifi is like this while even my old lowbudget laptop wifi is good while this laptop has wifi connections.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Venkat,
It's regrettable to hear about the WIFI connection. This is not the kind of experience we want our customers to have. Have you tried to re-install the driver? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1015073/
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product at best price. Great deal for me. I am using this laptop for almost 24/7 and no problem at all.
I would recommend this to a friendRated 5 out of 5 stars
Lasting Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Second ASUS I have bought from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Top Rate Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Feels well made with quality materials. Fastest laptop I have ever owned.
I would recommend this to a friendRated 1 out of 5 stars
I wouldn’t buy this again.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was great at first but has major issues that are making me replace it a less than year after ownership. Unfortunately I can’t return it anymore but the laptop suffers from two major issues one is the cooling system for a laptop that has the performance this does is abysmal, temperatures stay scalding to the point where it hurts to touch the keyboard after playing games like Minecraft for two hours. Also the ram severely bottlenecks the performance and for the price point I’d expect more. All that can be even brushed aside except for the fact that the laptop at this point has so many issues with restarting and lagging. I’ve gone through and tried to find what’s gone wrong and frankly it seems the hardware is to blame as on the software side nothing is unusual. Again this is probably due to long term high temps due too poor thermal management. I haven’t open it and don’t plan on it due to potentially being able to return it. Note to anyone who wants to buy this laptop, I wouldn’t. Look into other options first. I would also like to add I am a Google certified IT specialist and I think with my experience this laptop shouldn’t be bought even for minimal gaming loads as it really won’t last again do to almost strictly the cooling system.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanielY12345,
We're sorry to hear about the unfortunate experience you're having with the coling and performance of this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Happy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and reliable computer would recommend for anyone who has a lot of tasks
I would recommend this to a friend- Pros mentioned:Graphics, Performance
Rated 5 out of 5 stars
Solid mid-range rig
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can say this is a really solid build from Asus if you're looking for a mid spec gaming laptop. It does everything you'd need to play many of the games you love and will hold its own in most scenarios. The build of the laptop is outstanding. It feels well put together, it's compact and not to heavy. The hinge is smooth and will sit at any angle. The pixel looking case is unique and not overstated. Overall very impressed with this build and really shocked how slim they made the frame. Performance is pretty awesome. By no means is this a top of the line rig. If you want that you'll need more money do look elsewhere. The overall gaming performance is great though. I didn't see any frame drops at decent settings. The keyboard is very responsive and easy to use on any game. The screen is what really blew me away. The refresh time on this 15in screen is like nothing I've seen, it really does look amazing. I'm really pleased with this rig. It is the perfect mix of performance and portability. If you like to game on the run or need a PC that doubles for school and gaming this is a great choice. I've had quite a few rigs in the past few years and this by far is my favorite. A few other little today bits I really liked were the RGB keyboard that just looks cool. The plethora of ports from USB A to USB C are great. I love that you can charge with the included power cable and if needed a USB C charger. You really can't go wrong with this rig as a portable gaming rig.
I would recommend this to a friend Rated 5 out of 5 stars
ASUS ROG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my daughter who started streaming. It works great! The built-in cam works perfectly.
I would recommend this to a friend- Pros mentioned:Display, Ssd
Rated 5 out of 5 stars
Outstanding!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so where to begin. Well, I will cut to the chase and tell you right up front that if you are considering this gaming laptop don't give it another thought, just buy it! For more detail as to why, keep reading ;-) First, a little background. I have owned a handful of gaming laptops. All were pretty decent but lacked in one way or another. Sometimes it was the build, sometimes the screen, the memory, ect.. But, I always felt that was just the trade off you get by trying to make a laptop a gaming machine. The Asus ROG is the first gaming laptop that I've never felt like anything was left out. Build quality. Feels very sturdy and has a nice fit & finish. Love the soft touch surface. Keys are nice and have just the right amount of travel for my taste. The large track pad works very well. All in all, no complaints on the build and it feels like it will last. Screen & audio. The screen is honestly the nicest I've ever seen on a gaming laptop. It's right there with that fruit companies Retina displays. But, it of course has the 165hz refresh rate. Yes there are machines out there with higher refresh rates. But for one you will pay dearly for them and two, do you really NEED more than 165Hz? I know I don't. Colors and sharpness are beautiful. No bleeding or bad angles. Plus, it's a matte screen to keep glare down. Always my preference. As for the audio, it sounds great to me. Six speakers with Dolby ATMOS. What more could you want? Wouldn't mind it if it went a bit louder but it's not a deal breaker. Normally going to have it plugged into some external speakers anyways or I'll be using the headphones. I can't say much about the noise canceling microphones as of yet other than to say I haven't had any issue with them. As for the other specs, well, it's pretty well loaded. i9 with the RTX3060 is going to allow you to play anything you want. So far, I haven't had a single issue with maxing out every game I've thrown at it. I'm sure it can be done by some big time hardcore gamers. But for the 99% of the rest of the gaming world you will do just fine. The 16gb RAM is so far proving to be plenty. I was expecting to want to ad more right away, but I think I will wait and see if I even really need it. 1TB SSD is nice. So many laptops (even gamers) these days come with 256-500GB. Mostly because they expect you to really only keep your operating system on it while expecting you to use external drives the rest of the time. You can certainly do that with USB & Thunderbolt ports. But having plenty onboard is awesome. As for the rest, the built in fingerprint reader is in my opinion an absolute must on any laptop these days and the one here works great. Battery life has been good so far (95 watt power supply) but honestly, who really games on battery? Most will keep it plugged in while gaming. There is room for an extra RAM stick but as I mentioned before, I'm not sure you will really need it. Ventilation seems good. The kickstand design allows for decent airflow underneath. The top vents dump out hot air just below the screen. Not sure yet how I feel about that. Don't know if it will have any long term effect on the screen (I doubt it) but as of now, no issues. Also, if you want to use this for just about anything else it will work great for that as well. I do a ton of photography and with the latest & greatest high megapixel cameras, gaming machines work great for photo editing. Between the RTX3060, the i9 chip and the amazing screen, you can easily make this your go-to photography laptop. So far, Photoshop, Lightroom and Capture One 21 are running very smoothly. The fact that the external design is somewhat muted helps make it not stand out in a more professional setting as well. To keep it simple, you will not go wrong with this laptop regardless of your needs. It truly is the first laptop I can say goes toe to toe with my desktop. It is everything I have ever wanted (or needed) in a gaming laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Big upgrade from my last laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Would recommend to anyone who has the money!
I would recommend this to a friendRated 5 out of 5 stars
Good running laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop I’ve played quite a few games on it with not problems, also easy to upgrade the m.2 drives.
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. It was just what we wanted to augment our Occulus System.
I would recommend this to a friendRated 5 out of 5 stars
School laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good option for a college student going into an engineering program.
I would recommend this to a friendRated 5 out of 5 stars
New Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a rock road getting there but we got eventually did. Great computer, great price.
I would recommend this to a friendRated 2 out of 5 stars
Started Good Ended Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, But after 5 Months with the laptop using it for School work and light gaming, The screen itself began developing waves, and now the command "windows key + F5" to change the power modes from Silent, Performance, ect, is no longer working. very displeased with this. Also Asus customer support has been ignoring my requests for help by giving me blanket solutions for problems not even associated with the issue
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lionel,
It's unfortunate to hear about the issues with your laptops performance and smart key functions.. Please ensure to download the latest Armoury Crate driver version Version V3.1.2.0 and also ensure you have the latest ASUS System Control Interface v3 drivers. You can reference our help desk page with drivers & tools below. If the issues persist, please provide us more details at customerloyalty@asus.com. Well do our best to help resolve your case.
Thank you for choosing ASUS!
Best Regards,
Rodel
ASUS Customer Loyalty - US Support
[Driver and Tools] https://rog.asus.com/us/laptops/rog-zephyrus/2021-rog-zephyrus-m16-series/helpdesk_download










