Customer Ratings & Reviews
- Model:
- GU603HM-211.ZM16
- SKU:
- 6464203
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the ROG Zephyrus M16 GU603's performance, display quality, and graphics capabilities, frequently praising its speed and vivid visuals. However, some users reported issues with excessive heat generation, short battery life, and noticeable fan noise during demanding tasks. A few also mentioned backlight bleed as a concern.
This summary was generated by AI based on customer reviews.
Not Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my purchase. Money well spent and so far so good.
I would recommend this to a friendGreat gaming computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! the 16inch screen is interesting, perfect size.
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming PC dor beginners and intermediate
I would recommend this to a friendGood laptop, but would not boot to windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop. But had to restart 5 to 6 times to get to windows. Bios update did not help.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are having issues booting into Windows. This is not the kind of experience we want any of our customers to have. Are you getting an error code? Have you tried to restore Windows? Did this start to happen after an update? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Asus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer ever! It has worked great for my school work
I would recommend this to a friendAsus gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our grandson. He couldn't be happier.
I would recommend this to a friendMy first
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first gaming laptop and i must say i wasn’t disappointed
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased during Black Friday for a good deal. Works perfect
I would recommend this to a friendBroken fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting making weird noises about a year after I bought it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidS,
We sincerely apologize for the mechanical noise issue you are experiencing with this laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. You might still be within warranty, please reach out to our support to check the warranty status and potentially get an RMA to get the device serviced. You can find our contact details in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107009871-0066" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/callus
G15 is superior for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get the g15 3070 that's the same price as this if your main goal is gaming.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kiryu,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2111040341-0018) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Kevin's laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for a great price. I would recommend it .
I would recommend this to a friendWe bought it as a gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it as a gift but we haven't opened it yet.
I would recommend this to a friendAlmost perfect except for the wi-fi adapter.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this laptop is great. A 3070 would probably make it perfect with only one other major issue. The Wi-Fi is horrible. Every other device around me is getting speeds 10x faster than this thing and it appears this is common for the MediaTek wi-fi 6 adapter and there is no clear fix. It's bad enough I might have to return the thing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mike,
We appreciate you sharing your feedback on this model . We're sorry to hear about the unfortunate experience you re having with Wi-Fi adapter on this model. We would recommend that you try changing the channel bandwidth of each band of 2.4 GHz to 20 MHz, and for 5GHz please select 60MHz. Test each of the channels first for improved stability. You can also do the speed test for each. If you’re still experiencing issues, please send any feedback via ASUSWRT(ASUS router Web UI), or ASUS Router App, or send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Excellent choice for games and cybersecurity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming, virtualization, and hash cracking
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop… i Will recomended fast grafic card !
I would recommend this to a friendXmas 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Xmas gift, per the recipient…………………………..
I would recommend this to a friend- Cons mentioned:Heat
Bad Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if there is below one star i would give its the worst laptop ever -Overheating even when u dont open any game -back light bleeding the design really bad that made heating coming out directly to the LCD what make the lcd more bleeding just dont buy it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with this model. There's a possibility that there are background apps and Windows updates causing the unit to perform as it does. What we've observed with the Windows 10 operating system is that once the unit is not being used all background and installed apps including Windows updates will fire up. We would recommend that you check for and install updates. This will cause the unit to run a bit hotter than normal and in turn ramp up the fan speed. We would recommend that the user check for and install all updates for all installed applications. Multiple restarts are recommended to ensure all updates are installed. In regards to the back light bleeding, we would recommend that you reach out to us with images of the backlight. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Games run good on this laptop. The display is decent. But it get way too hot.
No, I would not recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop but need a more powerful laptop. So got new laptop
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm sorry to hear that it didn't meet your demands. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Issue after issue.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having several issues with this thing less than 2 weeks or if the box. First i had an issue where when I alt+ tabbed it would decrease my brightness to 50%. This was incredibly annoying having to turn my brightness up every single time i tabbed out. Then it tells me the power cable isn't secured but that couldn't be further from the truth. All connections are secure it just keeps popping up every 15 minutes. Last straw was the option to use wifi vanished mid use. The computer froze, crashed, and upon restart using wifi was somehow completely removed from my computer
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear VincentB,
We're sorry to hear about the unfortunate experiences you're having with this model. Based on the issue you described, we would recommend that that you back up your data and perform a system reset. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support