Customer Ratings & Reviews
- Model:
- RT-AX58U
- SKU:
- 6377908
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
New Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thew router seems to work fine, for a small house at least.
I would recommend this to a friendRouter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was actually easy to set up and that is saying something given it’s a router
I would recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good router. I use it for gaming and get great connection speeds. Would definitely recommend!
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have deployed it for 4 clients and it works perfectly, no complaints. Wireless signal seems to be very strong.
I would recommend this to a friendGreat Value Great Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great modem for large houses. The AX-3000 covers a large area including upstairs with no dead spots.
I would recommend this to a friendWiFi 6 is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wifi6 WiFi router has been a game changer at our office.
I would recommend this to a friendGreat replacement for spectrum provided router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.huge improvement from the trash router you receive from spectrum, you won't regret buying your own
I would recommend this to a friendGreat router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my spectrum issued router with this and havent lost my connection to the internet once.
I would recommend this to a friendMy wife’s left me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug in power plug in blue cable. Bobs your uncle.
I would recommend this to a friendGreat -- when it works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the new AX3000 when I first got it. Was a significant improvement to my previous one. It was easy to set up and very thorough user interface via the browser. Unfortunately, after having it a couple of weeks, it started losing internet signal for no apparent reason. At first, it was fairly random, but now it is several times a day. I did the normal things like rebooting the router using the reboot button and a unplugged reboot. I even did a factory reset and set it up from scratch. The random internet signal loss continues. I then tried to contact ASUS support and was given an option to chat with a support specialist. The process was straightforward, but was given a message to contact BestBuy after I had input my serial number. I contacted BB support and joined a chat who said that the router needed to be returned to the store for repair or replacement. Needless to say, I'm more than a bit frustrated! I had bought the router online from BB, and now have to drive 80 miles to the store nearest me for service. I am doing that today. I don't know what the outcome will be, but I'm skeptical of getting a replacement. This is my time using an ASUS router, and was hoping that it would be a big improvement, but so far it seems to not be worth the price. I'll update the rating based on my experience at BB today.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TNTecki,
We're sorry to hear about the unfortunate experience you're having with the connections on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have fixed Netflix constantly disconnecting so attribute that to this router
I would recommend this to a friendGreat for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Devices in the far reaches of the house sometimes have trouble accessing signal initially. Otherwise, has greatly improved out internet access.
I would recommend this to a friendReplace my router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the help of my internet provider, they did the setup and by phone their customer support walked me through hooking up all the cables.
I would recommend this to a friendExcellent Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Router better than Netgear, had get new one cause netgear sucked
I would recommend this to a friendGreat Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding this router to my current Asus set using Asus AiMesh to increase my current coverage.
I would recommend this to a friendGood work, finally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy agent did not inform me that this router needed a Modem to link to the cable on the wall. The on-site Geek tech guy cleaned up my modem router that I thought had failed, so I returned this product. All in all it was good work for Geek and Best Buy, just took more time than needed.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DaleC,
I'm sorry to hear that you encounter issue with this device. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com. Please refer to this case number (N2105047131-0037) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong wireless signal for the price paid. Very quick connection.
I would recommend this to a friendIt’s a router. It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say. I plugged it in and it worked straight away. My old netgear did not, and it crapped out on me a year later.
I would recommend this to a friendGood Router and User Interface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has exceeded all expectations. Its user interface allowed for an clean user experience and navigation through the ASUS router menus.
I would recommend this to a friendVery Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this router for my sister's house and she loves it.
I would recommend this to a friend