Customer Ratings & Reviews
- Model:
- RT-AX58U
- SKU:
- 6377908
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
Great -- when it works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the new AX3000 when I first got it. Was a significant improvement to my previous one. It was easy to set up and very thorough user interface via the browser. Unfortunately, after having it a couple of weeks, it started losing internet signal for no apparent reason. At first, it was fairly random, but now it is several times a day. I did the normal things like rebooting the router using the reboot button and a unplugged reboot. I even did a factory reset and set it up from scratch. The random internet signal loss continues. I then tried to contact ASUS support and was given an option to chat with a support specialist. The process was straightforward, but was given a message to contact BestBuy after I had input my serial number. I contacted BB support and joined a chat who said that the router needed to be returned to the store for repair or replacement. Needless to say, I'm more than a bit frustrated! I had bought the router online from BB, and now have to drive 80 miles to the store nearest me for service. I am doing that today. I don't know what the outcome will be, but I'm skeptical of getting a replacement. This is my time using an ASUS router, and was hoping that it would be a big improvement, but so far it seems to not be worth the price. I'll update the rating based on my experience at BB today.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TNTecki,
We're sorry to hear about the unfortunate experience you're having with the connections on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Very easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took only 10 mins or less. Installed for my son's new house. Only 1500 square feet house but great down load speeds through out house. Both upstairs and basement area.
I would recommend this to a friendGreat router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my cable combo modem and router I had a professional hook it up took about 10 minutes and my internet is working and so much better now
I would recommend this to a friendWorking well, good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It is working very well. Pleased with the product.
I would recommend this to a friendOnly worked for a year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in June 6,2020 had to return it August 7,2021. While having it the internet would drop out of nowhere then reconnect. Then today I turned the router off and on then the power light would turn off and on not showing on any devices. Wish it could’ve worked had great download speed at the beginning also being capable of wifi 6 but disappointed. Reason why it’s a 2 star because maybe it had to do with my router.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the connection on this model. We would recommend that you follow the steps in the link below: https://www.asus.com/support/FAQ/1039077/.
For more information send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Good value and functionality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old Asus router of 5+ years. Like the Asus Routers as they have built-in VPN. Easy to setup and use and pretty broad functionality.
I would recommend this to a friendWorks Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works great for my needs. I do not game but use the router for security system, thermostat, computer, phone, robot vac, range (oven), and 2 tv's.
I would recommend this to a friendWorks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as afvertisedi am very pleased with this product
I would recommend this to a friendSolid choice for gaming and work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it has alot of great features and works really well. Plenty of bandwidth demanding devices in the house and haven't run into any issues
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. I took me a bit to set it up that is likely me not it.
I would recommend this to a friendIt’s a router. It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say. I plugged it in and it worked straight away. My old netgear did not, and it crapped out on me a year later.
I would recommend this to a friendGreat Value Great Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great modem for large houses. The AX-3000 covers a large area including upstairs with no dead spots.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a good router for gaming and streaming Netflix and this does the job with gigabit
I would recommend this to a friendWifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router from bestbuy i love it is very fast
I would recommend this to a friendWould buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero issues. Had for almost a year now. Would definitely recommend
I would recommend this to a friendExcellent router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ASUS router. Love them! Always reliable and fast connections, and the settings options are great.
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have deployed it for 4 clients and it works perfectly, no complaints. Wireless signal seems to be very strong.
I would recommend this to a friendSeems to be doing the trick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router seems to be better than the one we had before. It was rather difficult to set up but I'm not very good at networking equipment.
I would recommend this to a friendWifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a month and so far I’m getting good reception and it’s working very well
I would recommend this to a friendGood Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Does what I need it to do for all my gaming needs
I would recommend this to a friend