Customer Ratings & Reviews
- Model:
- RT-AX58U
- SKU:
- 6377908
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
Great -- when it works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the new AX3000 when I first got it. Was a significant improvement to my previous one. It was easy to set up and very thorough user interface via the browser. Unfortunately, after having it a couple of weeks, it started losing internet signal for no apparent reason. At first, it was fairly random, but now it is several times a day. I did the normal things like rebooting the router using the reboot button and a unplugged reboot. I even did a factory reset and set it up from scratch. The random internet signal loss continues. I then tried to contact ASUS support and was given an option to chat with a support specialist. The process was straightforward, but was given a message to contact BestBuy after I had input my serial number. I contacted BB support and joined a chat who said that the router needed to be returned to the store for repair or replacement. Needless to say, I'm more than a bit frustrated! I had bought the router online from BB, and now have to drive 80 miles to the store nearest me for service. I am doing that today. I don't know what the outcome will be, but I'm skeptical of getting a replacement. This is my time using an ASUS router, and was hoping that it would be a big improvement, but so far it seems to not be worth the price. I'll update the rating based on my experience at BB today.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TNTecki,
We're sorry to hear about the unfortunate experience you're having with the connections on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
ASUS - AX3000 Dual-Band WiFi 6 Wireless Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine wireless router ~ we are very happy and surprisingly impressed
I would recommend this to a friendSolid choice for gaming and work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it has alot of great features and works really well. Plenty of bandwidth demanding devices in the house and haven't run into any issues
I would recommend this to a friendASAS- X3000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly improved our internet coverage in a large home.
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workin very well and helpful and I recommended to my friends and family
I would recommend this to a friendBest option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente number 111111111111111111111111111111221
I would recommend this to a friendGreat Value Great Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great modem for large houses. The AX-3000 covers a large area including upstairs with no dead spots.
I would recommend this to a friendRouter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router had many features that III can see on the app.. great product!
I would recommend this to a friendIt’s a router. It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say. I plugged it in and it worked straight away. My old netgear did not, and it crapped out on me a year later.
I would recommend this to a friendDug the routr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful reception! Gets all the way across 2 acres!
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have deployed it for 4 clients and it works perfectly, no complaints. Wireless signal seems to be very strong.
I would recommend this to a friendWorking well, good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It is working very well. Pleased with the product.
I would recommend this to a friendReliable Brand ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, good shopping experience in best buy
I would recommend this to a friendMesh addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I was able to expand my mesh network flawlessly!
I would recommend this to a friendExcellent router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ASUS router. Love them! Always reliable and fast connections, and the settings options are great.
I would recommend this to a friendGood Router and User Interface
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has exceeded all expectations. Its user interface allowed for an clean user experience and navigation through the ASUS router menus.
I would recommend this to a friendDisappointing performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to increase coverage on my house to replace my 3 year old Linksys, I do have an old house with thick walls but my old router had little signal on second floor, I was expecting at least one more bar but it actually gets same to and sometimes less signal. I have it close to the window and even signal going outside is very poor when Linksys blows Asus by 3 times more signal. The only reason I gave a 3 rather than 1 star is because the software is awesome and management of bandwidth is really good, Linksys got lazy in the software department.
No, I would not recommend this to a friendGood Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was contemplating getting higher end Wi-Fi 6 routers but this one does the trick. Upgraded all the cables and splitters. Wi-Fi speeds very fast now.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a good router for gaming and streaming Netflix and this does the job with gigabit
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. I took me a bit to set it up that is likely me not it.
I would recommend this to a friend