Customer Ratings & Reviews
- Model:
- RT-AX58U
- SKU:
- 6377908
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
Bad hardware right out of the box - Asus verified.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Asus router and it's been far from joyful. I installed the RT-AX58u which is Best Buy's version of Asus RT-AX3000 on my Google Fiber internet. Using a wired connection my upload/download speeds are nearly identical. Using WiFi connedtion the download is horrible. I am receiving only about half the wifi download speed vs wifi upload. Opened a case with Asus and after 2 weeks of back and forth with Asus support I am told the issue with sub-standard wifi download speed is defective hardware. Asus wants me to RMA the router for repair requiring a minimum of 14 days turn around. Seriously?? New product out of the box and Asus wants to repair it, not replace it? The router is the main interface of my home's internet access. I am work from home along with my wife. Am I suppose to have no home internet access for +14 days while waiting for the repair. Completely unacceptable customer support by Asus. No consideration for the current situation (covid-work from home) many people are experiencing. My alternative is return the router to Best Buy and get a new one, or just switch back to Netgear.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your experience with the router. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Certainly, we recommend shipping the unit to our service center. Seen that you really need it for work, you can try seeking a replacement through your place of purchase. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Need compatability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it is not compatible with my Roku, it gets disconnected.
I would recommend this to a friendPoorly documented product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had good ratings in a UK magazine for Mac users. However, the message on the first thing you see when you open the box says check a website for updated info on installation, but the website is pure advertising. The included installation instructions refer to outdated Microsoft Windows versions. Two of the four retractable antennas did not seem to open in the same direction. Maybe I just got a poorly packaged product. Best Buy refunded without any issues. So my 3 rating is 5 for Best Buy and 2 for the product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Oops,
I'm sorry to hear that you were unsatisfied with the packaging and documentation of this router. This is certainly not the kind of experience that we want any of our customers to have. I understand that you have already returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2102049036 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Working well, good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It is working very well. Pleased with the product.
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. I took me a bit to set it up that is likely me not it.
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised looks cool you can point the antennas and several directions and you can set up more of these for iMesh
I would recommend this to a friendBest option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente number 111111111111111111111111111111221
I would recommend this to a friendReliable Brand ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product, good shopping experience in best buy
I would recommend this to a friendWifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a month and so far I’m getting good reception and it’s working very well
I would recommend this to a friendDug the routr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful reception! Gets all the way across 2 acres!
I would recommend this to a friendAsus doesn't let you down
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit overkill for what I'm doing but no issues at all. Firmware updates are sometimes buggy but easy fix just manually download them.
I would recommend this to a friendMesh addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, I was able to expand my mesh network flawlessly!
I would recommend this to a friendGood Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. I always go with Asus and this product isn't making me change my mind on that lol
I would recommend this to a friendGreat router!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is awesome. Tons of features on the app, easy install and smooth connectivity.
I would recommend this to a friendEasy as pie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple setup and access using the mobile application. I would recommend this to those with limited technological skills.
I would recommend this to a friendgood for regular use and like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for regular use and like it.good for regular use and like it.good for regular use and like it.good for regular use and like it.good for regular use and like it.
I would recommend this to a friendWorth the money.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mesh router for whole home. Distance/power of this router is awesome. Antennas are a bit fragile,
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it range on 5g band way better than last Netgear router with many of the features I need to control my network.
I would recommend this to a friendA great router, feature packed, & cellular tether
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a perfect solution for cellular internet, i can tether my phone directly to the router and use gsm as rollover!
I would recommend this to a friendASUS ax3000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be better if it would reach to the upper level of my home, but all in all it is a good router for the money. in my opinion ASUS is one of the best on the market!
I would recommend this to a friend