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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2696 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,696 reviews
  • Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it says. A great wifi router that has done everything I've asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. We get reception through concrete walls, and all over the house. Great purchase for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using with MiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to hook up my MiFi through VZW using the USB port. It works great. Had to upgrade firmware first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus is King!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best router I have ever had. I wouldn't buy any other router if isn't Asus!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for this router is done entirely online, which I've never seen before, but it's not hard. Just follow the instructions on the website and it'll be fine. This improved internet use on even my 10-year-old iPod touch 4th gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A suggestion turn into a buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to buy it, and do not regret buying. I love how I am able to use the app to control my router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do lag a bit on video games idk if im just in a bad area but usually when im not using wifi i have like 1 bar but it doesnt lag crazy but if your a serious gamer probably wouldn't recommend if your in s bad area of internet

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joseph M,

      We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2105047131-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1047919/ Asus

  • Rated 5 out of 5 stars

    6 months with no issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this router. The router has worked on each o my devices. Wish I could say the same for my modem though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi working great now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep losing our WiFi connection upstairs but ever since we purchased the ASUS wireless router we haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working properly, so I'm satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older router. Works okay so far. Hoped it would speed-up my internet but it really didn't do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an up to date router since the one we have is about 10 years old. This has worked out perfectly for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AX is much better than AC.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from AC router to AX router. I found out the download speed (Wi-Fi) is much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, have not had any issues with loosing Wi-Fi connection with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, strong signal all over large house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup instructions suck, 2 calls required to support line required to complete installation, BUT BOTH WERE PROMPTLY ANSWERED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router it is good for multiple devices. I did research and all the reviews were correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many routers before but this one takes the cake. It works well with my other ASUS router to make a mesh network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been almost a year, works fine so far. almost zero maintains needed. but it seems the latest firmware is not as good as some old versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS one of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using ASUS routers for many years. Over 100 easily installed by me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works fine. My internet is still slow but that is a provider issue.

    I would recommend this to a friend