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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2696 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,696 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible with Spectrum! Low speed & dropouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews on how this is a great wireless router, works great with Spectrum Internet (including fiber) and the set up was not super easy. Worked ok for about a month and then Internet speed is dropping like a rock and it drops offline frequently. Spectrum Internet sent a tech and their signal and service was great. Called Asus "tech support" and they suck. Made it worse and said serve it in for a repair! It's 3 weeks old. Do yourself and your sanity a BIG favor, don't buy this trash. Really wish I didn't.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Carl,



      We certainly understand your disappointment and the inconvenience this may have caused if you started experiencing unstable wireless connection. To resolve the issue, please verify if the PC or device connecting to the router is working properly and within range and getting an excellent signal to the router and the router is within 30 feet to the ISP's modem, if not wired by a network cable. When the internet speed slows down, how many devices are accessing the internet? Usually, most ISP will throttle down speed or connection becomes unstable when more than 5 devices are accessing internet simultaneously. What is the router's LED color and the status light on the ISP's modem when internet speed slows down?



      If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and i love the app you can download for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WI FI FOR OUR BUSINESS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WI FI WORKED VERY WELL AS A BACK UP FOR OUR SYSTEM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a month now and works great, no issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fast speed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, when through the setup (easy setup) and within 5 minutes had it configured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing internet speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is now wireless. This is an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! I wish I could write a shorter review. here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I wish I could write a shorter review. here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set-up and good directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a month and seems to be working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and works well with Verizon FIOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plain awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new upgrade from old router. Wifi 6 is next step.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Needed to upgrade from a slow wifi. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid range Wifi 6 router.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mesh router. Asus is the best wifi router brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I really am enjoying it thanks so much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seems good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for AX router. Looked nice. I like the software interface, BUT I could not get it to work with my isp. Strangest thing.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on this model. Can you provide us with more information on the error message you received when you try to connect this router?
      For more information, we would recommend that you send a tweet or direct message to our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, only had a few months. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AX3000

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be a node for my home, out of 4, this is the 2nd closest to the router. And yet the worst at 3bars signal. And one is an RP-AX56, which You would think would be the worst. By the way, it works great. So, for being a router It's not so good, spend more and get the RT-AX82U

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second one in several years they work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In yhe middle of nowhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as well as the internet connection allows it to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router gets pretty good connecrion , would try.

    I would recommend this to a friend
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