Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2696 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,696 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good router would recommend it works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better Streaming AX3000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. TV Streaming delays have disappeared after upgrading from AC1900 to AX3000.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasted about 4 Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great router and withstood daily use for about 4 years, but now it's time to shop around once again. Not bad I guess seeing as how with advancements in technology, it's good to upgrade by this time anyways. Just a notice on what to expect from this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great first router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in townhomes or area of 1000 square ft. Never had any problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from older ASUS RT-N66 router (2017)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a hardware upgrade from my RT-N66U which is basically an older predecessor of this model. I was looking for more current wireless standards and features to assist with TV streaming. I also like the direct-connect to fiber internet which I recently upgraded. It also supports open source firmware (I'll eventually update it to "Merlin" firmware) and has USB port for a SAMBA NAS drive. MY only gripe is that that the old router had two USB ports. This has only one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. I have 14 devices on it and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy as a clam with fast Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sense in giving it less stars bc a speed test is giving 40mbps download and 30mbps upload speed less than the Nokia beacon 6. I have Windstream fiber. They said it was plus n play. No lie. I’m more than happy with this router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Fine - Replace Subpar Netgear Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this router to replace a Netgear that failed and sent up smoke signals after two years. I had this router up and running in under 10 minutes. I have an VOIP phone which would not work properly with the previous Netgear router. Now with this ASUS router, it works fine. So far so good. The web interface is pretty nice and easy to use. I would recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range for my 2700 sqft home! Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent router! Has good range and a nice set of features for the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this is a good router but I believe it's a bit lacking in signal strength. We live in a small ranch house with less than 30 feet distance from the router to our bedroom and have too many signal breaks between it and our top of the line Roku device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router actually reaches through walls setup is easy and actually has a good amount of good tools for both the non techie and the advanced

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    VERY Disappointed with this ASUS Router & Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS 1900 Dual Band is one of the best routers I've ever had. I left Linkys for this router in 2012/2013 and never went back. I was excited to upgrade to the newer ASUSAX3000 since my experience was so good, and my old router is acting up. But immediately I experienced connectivity issues following the install. I had to deal with an overly complex UI that could be much better for simple at home/business use. I had to reset the router so many times. One operator told me I couldn't use characters in my passwords & username and maybe that was the issue. After close to 6 hours and 3 reps and 5 resets, I was no closer to getting the 2G to work properly than when I started. My Samsung and GoSund plugs/bulbs need 2G to work. I work on my computer off of 5G. After nearly coming to tears I gave up and reinstalled my old router. Everything is back to normal. I'll try this again in a few months. It is completely frustrating to deal with tech support who cannot help solve installation issues with these products & each conversation is strained because of language differences. It's really a hit or miss with this stuff but at $179 it shouldn't be. Maybe I got a dud, who knows, but it shouldn't be that hard to connect wifi. I'm going to get a refund tomorrow and I won't be happy about it. I hate this router.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michelle126,

      We would like to extend our sincerest apologies for the issue you're experiencing with the device and for the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team.

      We do hope everything goes well with the return process. We truly appreciate your feedback. If you wish to discuss this further, please don't hesitate to contact us via email at (Customer loyalty @ Asus .com) Please remove the spaces and please use this link as a reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    IT support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid wireless router.. Fairly easy to setup, and provides the maximum wireless connection speed from my cable modem and internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 1 out of 5 stars

    don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this router about a month ago. It doesn't stay connected to the internet having to reset not restart every week. The only good thing is easy set-up and great range but other than this one issue I'd look for other options.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ryan,

      We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N200268504-0063" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1030641/ Asus

  • Rated 5 out of 5 stars

    New router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great, Item was installed by Geek squad tech and I no longer have a problem with receiving emails and info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but only been a month. My last one was a tlink and died in a year. Will update post at a year if it makes it in the arizona summer heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS router works well in my 1300 sq ft home,I have not had any issues with wifi dropping or coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router that I have ever used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with great range. I really like the Aimesh function which allows you to link several routers together to form a mesh system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has ethernet and no cable connectors on the back? I need wireless router that no cable connecters on the back but has ethernet on it. Any suggestion?

    I would recommend this to a friend
Sponsored