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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2698 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,698 reviews
  • Rated 5 out of 5 stars

    Best upgrade ever.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Asus for years. This unit seems small but packed a punch, great wifi coverage excellent interface / app. I have 61 devices connected at this time and have no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s primary use was to extend my mesh network. So I bought ot to mesh with my ASUS router and compatibility for its AI Mesh. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best routers I have bought easy to set up control from phone some pretty good setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AsusAX3000

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this router to replace a netgear router. I was having problems with wifi connectivity. Since getting the asus ax3000, my wifi performance has been much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good router! Works good with gaming. I really like the feature where you can prioritize devices and the network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item quick service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very quick delivery and works as described. I have purchased many items from best buy and has been a good customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router I have ever owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I have ever owned. The software to monitor my network is excellent. The ASUS mobile app is wonderful and should be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one to get

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this not netgear, this has open vpn options as well. I bough to replace multiple bricked Netgear night hawks and have been very satisfied. Maybe not quite as user friendly at first as Netgear but way more robust.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Intermittent disconnects

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while, then would disconnect intermittently. Took a while before I accidently found the app for my phone that allowed me to update the software. If I hadn't bumped into it accidently, my rating would have been a 1. Please update the computer version of the software, or at least put a note somewhere pointing people to the phone app that fixes this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my spectrum router that was brand new. Much better coverage over the house. Security cameras respond much faster. Money well spent. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine after we had Xfinity come out to help us. Our internet system was too old and had to be updated in our house. After that everything went operational for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than doubled my download speed, but then again the last router I had I used probably an eternity so it's not surprising. I had no issue setting it up, everything went very smooth and easy. Looks cool too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's fine so far as I can tell I really haven't had it long enough to tell much about the router yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has improved the service in my home but I still get some intermittent freezing. It was easy to set up and I would recommend purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Poor Coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't even cover 3000 sq. ft. house fully. I have several spots in the house where I get low or no signal at all. However, I get great speeds when I'm close to it in proximity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I'd add more but there's really no need as ASUS always delivers a quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Router Experience with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get router to connect to my system. Returned April 8 and they let me know they had my return and it would be another week to receive credit, May 2 so we will see

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Frank,

      We're sorry to hear about the unfortunate experience you've had with the router and that you had to return it. We do value your feedback as this is not the quality of service expected. Please feel free to reach out to us if you're having any other issues at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great as expected happy to have bought it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with connectivity at home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by a sales associate after we mentioned that we were having spotty internet connections at home. We installed this and have had no issues with connectivity since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable with great performance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact router, it doesn't reboot or loose signal. I haven't taken advantage of WiFi6 but so far I'm very pleased with the UI and the overall performance. This replaced a Nighthawk router.

    I would recommend this to a friend