Customer Ratings & Reviews

I bought this router to replace a Linksys model that failed after just 2-3 years of service. I settled on this model based on how pleased others I knew were with their ASUS routers, and after reading detailed, professional online reviews extolling its range, throughput and "future-proof" Wireless AX technology. Unfortunately, the ASUS RT-AX58U was a disappointment almost from the start. I just replaced it with a NETGEAR Nighthawk R7000P-100NAS. What you are about to read are the reason I replaced it just six months after purchasing it. My first indication that it was not going to work out as well as expected came when my wireless network performance felt sluggish. Multiple bandwidth tests indicated that it was delivering less than 20Mb/sec on the 2.4GHz band. Performance was much better on the 5GHz band, but that band has a much shorter range limit than does the 2.4GHz band. For me, that meant I could really only get good speed out of my router when I was in the same room with it. Any further away, and performance was lackluster, far less than the blistering throughput rates reported by the online reviewers. That by itself would not have prompted me to replace the router, because while I wasn't getting stellar performance, it was good enough for my purposes. The next unwanted discovery was that many of my clients' devices (I'm an IT consultant who often services equipment from my home office) could not detect my router's wireless networks. I spent hours searching for answers online, and found that if I turned off ALL the "future-proof" Wireless AX features, I could make the router visible to all but 3 wi-fi adapters. Unfortunately, these were three very commonly deployed wi-fi adapters, so the problem just kept cropping up with middle-aged laptops. (Interestingly, none of our own devices, including a Roku, an Amazon Fire Stick, a tablet and our phones, had a problem with the router.) I finally called ASUS for assistance, and they were about as helpful as the online information that I had found. The ASUS tech told me he would escalate my case and I would receive a call from the next tier of support. That was about four months ago; I think it's safe to say that ASUS doesn't know how to fix the problem, either. Still, I didn't have to deal with this problem frequently, and I had ways to work around it. What finally made this router impossible to live with was that my daughter developed an obsession with YouTube over the summer. She was watching YouTube throughout the day and night, when she was supposed to be doing other things (my daughter does NOT multitask) and I even caught her at it when she was supposed to be in Zoom classes. So, I activated the AiProtection settings on the router and attempted to enforce some time limits -- which did not work properly. The router blocked her computer when it wasn't supposed to, and blocked devices that weren't supposed to be subject to time limitations. With some more research, I discovered the problem: ASUS curiously removed a setting needed to make time limits work, and none of the work-arounds I found for this had any effect. In addition, the site/service blocking controls aren't granular. The situation became untenable, so I replaced my ASUS router with a NETGEAR Nighthawk R7000P-100NAS, which offers Circle parental controls (AND, welcome surprise, does a better job of delivering on its performance claims than that ASUS RT-AX58U ever has). I'm giving this router 2 stars because if your wireless equipment works with it, then it does, at least, deliver decent performance on the 5GHz band. But I can't recommend it due to its failure to deliver on its feature set and due to very poor quality tech support.

Great item. Very quick delivery and works as described. I have purchased many items from best buy and has been a good customer experience.

Previously, I was using a $30 router which would drop signals every day if more than 3 devices were connected. I have not faced much problem with this and the times we faced problems we were not sure if that was the router or Verizon. $170 well spent.

It has improved the service in my home but I still get some intermittent freezing. It was easy to set up and I would recommend purchasing one.

Have not had very long, seems to be doing it’s job good. Only issue I have had is had an firmware update.. after updating it did not want to start back up. So had to restore and start all over again setting up.

Works as advertised. I'd add more but there's really no need as ASUS always delivers a quality product.

This is the best router I have ever owned. The software to monitor my network is excellent. The ASUS mobile app is wonderful and should be used.

Excellent product. Has really changed the internet speeds in my home.

It works pretty good. No problems so far. Never had a problem with Best Buy products

I got this router to replace a netgear router. I was having problems with wifi connectivity. Since getting the asus ax3000, my wifi performance has been much better.

When I bought it it worked great. The standard wifi frequency keeps cutting out just after a yeaar of use. The 5g is staying strong. I have devices that only recognize the regular frequency. When it cuts out those devices have trouble re connecting unless I re start the router.

I've been using Asus for years. This unit seems small but packed a punch, great wifi coverage excellent interface / app. I have 61 devices connected at this time and have no problem.

Put this in the center of a friend's house to upgrade their WiFi coverage. At the price point I feel like it should provide a little better coverage than it does, but it was a big upgrade over the router they had, it provides a steady signal and allows them to stream in 4k HD with clarity and no interruptions.

Worked great for a while, then would disconnect intermittently. Took a while before I accidently found the app for my phone that allowed me to update the software. If I hadn't bumped into it accidently, my rating would have been a 1. Please update the computer version of the software, or at least put a note somewhere pointing people to the phone app that fixes this issue.

Has very great signal. Reaches out to my pole barn. Just what I needed

Great router, never have any issues with connection even with 5+ devices connected

Purchased this Asus Router as a recommendation from a family friend. Had no issues installing and downloading the app to control the settings. Much more stable and stronger internet connection compared to the ISP router that was replaced.

Upgraded from my spectrum router that was brand new. Much better coverage over the house. Security cameras respond much faster. Money well spent. Highly recommend.

I was having trouble steaming TV with my old router. With this router, streaming has been trouble-free.

This extender made a world of difference in our home. Our computer guy told me to get this, he apparently uses it all the time . I finally have internet. Has not been working very good for years and this changed everything