Customer Ratings & Reviews
- Model:
- RT-AX58U
- SKU:
- 6377908
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than doubled my download speed, but then again the last router I had I used probably an eternity so it's not surprising. I had no issue setting it up, everything went very smooth and easy. Looks cool too
I would recommend this to a friendFormer Router Issue Resolved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble steaming TV with my old router. With this router, streaming has been trouble-free.
I would recommend this to a friendRouter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, never have any issues with connection even with 5+ devices connected
I would recommend this to a friendWiFi 6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of features on this router. Looking forward to hooking this up to a fiber optic internet connection.
I would recommend this to a friend- Pros mentioned:Speed
Poor Coverage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't even cover 3000 sq. ft. house fully. I have several spots in the house where I get low or no signal at all. However, I get great speeds when I'm close to it in proximity.
No, I would not recommend this to a friend Signal is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has very great signal. Reaches out to my pole barn. Just what I needed
I would recommend this to a friendGreat little machine so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good. No problems so far. Never had a problem with Best Buy products
I would recommend this to a friendGreat WiFi!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi is clear with no annoying interruptions from my microwave oven. Much better than the one it replaced.
I would recommend this to a friend- Cons mentioned:Connection
Router Experience with Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get router to connect to my system. Returned April 8 and they let me know they had my return and it would be another week to receive credit, May 2 so we will see
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Frank,
We're sorry to hear about the unfortunate experience you've had with the router and that you had to return it. We do value your feedback as this is not the quality of service expected. Please feel free to reach out to us if you're having any other issues at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet is faster with spectrum and it works with all of my ring cameras and devices
I would recommend this to a friendHelped with connectivity at home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by a sales associate after we mentioned that we were having spotty internet connections at home. We installed this and have had no issues with connectivity since
I would recommend this to a friendDevice rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and connected it up. Completed setup process and am have great connections to everything I have. Would recommend this router to anybody
I would recommend this to a friendReliable with great performance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact router, it doesn't reboot or loose signal. I haven't taken advantage of WiFi6 but so far I'm very pleased with the UI and the overall performance. This replaced a Nighthawk router.
I would recommend this to a friendDoesn't Last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought it it worked great. The standard wifi frequency keeps cutting out just after a yeaar of use. The 5g is staying strong. I have devices that only recognize the regular frequency. When it cuts out those devices have trouble re connecting unless I re start the router.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2105047131-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1030641/
Quick speed, easy install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having issues with our house WiFi connection. It showed a lag for us that our Provider didn't show. We hooked this up and our connection is FANTASTIC! Wish we had replaced our router faster.
I would recommend this to a friendAwesome Router.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great router. The app that comes with it works great too.
I would recommend this to a friendBest Router I've owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. I run it wirelessly about 50 feet and I still get a great connection.
I would recommend this to a friendSolid router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid router! Better than average admin tools. I see no real difference between this and our last one, which was the sad victim of a lightning strike. But, you know, it does router things and is currently helping me write this review.
I would recommend this to a friendExcellent router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build, software is very intuitive as well - great solution for our small business needs, definitely would recommend.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome it has so many features on the app so you control what you want and to be able to monitor my kids. I love it
I would recommend this to a friend