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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2698 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,698 reviews
  • Rated 5 out of 5 stars

    Device rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home and connected it up. Completed setup process and am have great connections to everything I have. Would recommend this router to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick speed, easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with our house WiFi connection. It showed a lag for us that our Provider didn't show. We hooked this up and our connection is FANTASTIC! Wish we had replaced our router faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for NDI and osc, works great, use it for life events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former Router Issue Resolved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble steaming TV with my old router. With this router, streaming has been trouble-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features on this router. Looking forward to hooking this up to a fiber optic internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very happy. Way better than one front internet company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is clear with no annoying interruptions from my microwave oven. Much better than the one it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does a good job of providing high speed wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router! Better than average admin tools. I see no real difference between this and our last one, which was the sad victim of a lightning strike. But, you know, it does router things and is currently helping me write this review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend for longevity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easy to set up and utilize the security features based on user. Had fairly good coverage in the home but the addition of wi-fi extenders definitely helped. Unfortunately, the unit stopped connecting to wi-fi mid session after just under a year of use. No issues with the modem. Confirmed with internet provider that it is not a modem issue. Switched out the ethernet cable - no difference. Contacted ASUS, returned it to be fixed as it is covered under 3-year warranty. ASUS said they could find nothing wrong with the unit, returned it to me, and it still does not connect to wi-fi. FWIW....plugged in older, but still functional router, and that works....so obviously not an issue with the modem or cable).

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dawn E,

      We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. To further investigate this problem, please email us at customerloyalty@asus.com and include the case number "N2104019978-0027" as a reference. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Has really changed the internet speeds in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router with an s on its chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is Exactly as advertised, very customizable! It gave us options to use a tablet hot spot as our internet. Country living. If you search the net you'll find options on how to make it work for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, never have any issues with connection even with 5+ devices connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for RT-AC68U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started having disconnect issues with my RT-AC68U and havent done enough research yet on the various WiFi mesh options, so I opted for a new typical router. This one fit the bill, and I scheduled a curb-side pickup the next day, near the start of the COVID lockdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this in an office with 8 employees for over 2 months. Everyone reports that connections are stable and speed is good. Using it with Comcast cable and Arris cable modem. Zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is faster with spectrum and it works with all of my ring cameras and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST CONNECTIONS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router is working great, all connections are faster and batteries last longer. This Router will help pick up your WI FI connections faster on multiple devises. 2 THUMBS UP on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Signal is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very great signal. Reaches out to my pole barn. Just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build, software is very intuitive as well - great solution for our small business needs, definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome it has so many features on the app so you control what you want and to be able to monitor my kids. I love it

    I would recommend this to a friend