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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2698 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,698 reviews
  • Rated 4 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic is fragile on this unit. Especially antenna’s joint So be careful Also some of my devices loosing wifi connection Will wait for updates and then decide if i want to keep it or return it to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it it worked great. The standard wifi frequency keeps cutting out just after a yeaar of use. The 5g is staying strong. I have devices that only recognize the regular frequency. When it cuts out those devices have trouble re connecting unless I re start the router.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2105047131-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1030641/ Asus

  • Rated 5 out of 5 stars

    Awesome interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned ASUS Routers for about 10 years now. I finally upgraded last year but lost it in a power surge. I ended up replacing with this router. The ASUS network interface is simply amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My daughter needed one for her college apartment as the wifi signal from the complex wasn't that good. She has had no issues with connecting to online classes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable router which provides two optional bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only good things to say about his router. The easy App to use and great customer service if there’s any questions I cannot say anything bad. Keep it up ASUS and I will be upgrading soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great with comcast. We have over 60 smart home devices and needed an upgrade to keep them all online. This did the job along with our nest google home 3 pack routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have t mObile and the Wi-Fi is weak so this product really boost my Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it! Excellent WiFi 6 Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the options available via app and easy online portal. Descriptions for noobs. Most of the advanced options I wanted were on by default.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS RT AX58U AX3000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Plenty of help from ASUS if needed. I like the fact that this has more internet security and will be able to be upgraded for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work fine. No problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was straight-forward. Easy administration screen available. Missed the guest network feature of previous router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do well. I do not know much technology but it reestablished my internet which was the goal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came in good condition and as described. Works good for my house, 1200 square feet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far okay. let you no more a year from now. could use the box and paper work which came with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed it works and best buy won’t stop bothering me to review this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers all 3000sq ft home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Asus hotline, to get all completely going. They were very helpful. Geek squad could not help. Asus setup my configuration all running smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware and investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked this unit up and paired it to the other Asus router I have and implemented the aiMesh functionality. Worked great, really like this hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the AT&T equipment. Literally doubled my wireless connectivity speed. Just remember to enable pass-through mode if you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an update and this was it.im thankful for good reviews and support. Easy to install o real.

    I would recommend this to a friend