Customer Ratings & Reviews
- Model:
- RT-AX58U
- |
- SKU:
- 6377908
Customer reviews
Rating 4.6 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do well. I do not know much technology but it reestablished my internet which was the goal.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this router to upgrade my att router/modem combo. After the simple install, I have to say that I’m enjoying the full 1gb download speed I pay for now over both wifi and Ethernet.
I would recommend this to a friendRated 5 out of 5 stars
Wifi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely good upgrade from the one I had good for gaming and streaming easy to install
I would recommend this to a friendRated 5 out of 5 stars
A Great Piece of Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well for getting signal to the far corners of the house. Now we don't have dead spots when we use our tech devices. Very nice product from a trusted brand. We recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this router. Haven't had any disconnects or other strange things happening. and it is Mesh compatible but I haven't had to add any thing yet.
I would recommend this to a friendRated 4 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only used it for a day, but it seems to be working OK!
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great router. It has the new AX technology as well as MEMO. Mult in Mult out information. The size of the router is really nice as well and doesn't take up a large space. For $159, it's a great value.
I would recommend this to a friendRated 5 out of 5 stars
Router time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far okay. let you no more a year from now. could use the box and paper work which came with the product.
I would recommend this to a friendRated 2 out of 5 stars
HORRIBLE installation, no confidence in router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router did NOT install smoothly. I sought help from my ISP and from Best Buy, with no resolution from either. ASUS Customer Service never answered the phone. I finally switched out a cable (as in, used an older one instead of the cable provided with the router) and got the router to install and connect. HOWEVER, this morning, the network was not found by any of my devices, and I had to power down-power up the router to restore the network. There is no reason for this level of glitchiness.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JessicaDC,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problems. To resolve the unstable connection, please verify if the router’s settings matches with your ISP’s modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router. Additionally, check if the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. When connection drops, please check the LED light on your ISP's modem to determine the culprit. Furthermore, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-wifi-routers/rt-ax58u/helpdesk_bios?model2Name=RT-AX58U . For helpful tips on how to configure this router properly, please visit our Product Support page at:  https://dlcdnets.asus.com/pub/ASUS/wireless/RT-AX58U/E16133_RT-AX58U_UM_1119.pdf .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 4 out of 5 stars
Works great.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added the router into my Asus Aimesh and it works exactly as expected. The only complete I had was I expected the router to be a little bigger and heavier. To me it kinda felt like a toy but that is the miniteizarion of electronics for you.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected to work. Signal is very good and I can reach out to next door neighbor's house.
I would recommend this to a friendRated 5 out of 5 stars
Worth it! Excellent WiFi 6 Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the options available via app and easy online portal. Descriptions for noobs. Most of the advanced options I wanted were on by default.
I would recommend this to a friendRated 4 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic is fragile on this unit. Especially antenna’s joint So be careful Also some of my devices loosing wifi connection Will wait for updates and then decide if i want to keep it or return it to the store
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router! Easy to setup and the instructions are easy to follow. I am very happy with this purchase and noticed the improved performance of my home wifi with this router.
I would recommend this to a friendRated 5 out of 5 stars
Great Secondary Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is an excellent router paired with my primary router to set up an ai mesh network
I would recommend this to a friendRated 2 out of 5 stars
Constanly needs to be reset to work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for over a year now and already needed a replacement from ASUS. Apart from that process being a bit of a pain, the new unit also has the same issues. After a couple of weeks of working it will start having major issues of not delivering an internet connection to all connected devices even though the internet coming in to the router is in working order. The router must be reset to factor settings to be fixed. Once it locked me out for no reason and made me reset it as well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zachary,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problems. To resolve the unstable connection, please check if the router’s security settings matches with your ISP’s modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-wifi-routers/rt-ax58u/helpdesk_bios?model2Name=RT-AX58U .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
asus for the win. again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.asus makes very good routers. ai mesh is pretty cool. the app for your phone works well in most cases. this brand is better than netgear and dlink and linksys when it comes to routers
I would recommend this to a friendRated 5 out of 5 stars
ASUS RT AX58U AX3000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Plenty of help from ASUS if needed. I like the fact that this has more internet security and will be able to be upgraded for years to come
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one easy setup when I plugged it in by USB since my cable modem tried to kick it. I have been happy with the connection every room I been in. Havent experience any video/app lag.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! My daughter needed one for her college apartment as the wifi signal from the complex wasn't that good. She has had no issues with connecting to online classes with it.
I would recommend this to a friend











