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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2698 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, impressive range, and strong performance of the AX3000 router. Many appreciate the straightforward setup and reliable signal strength, resulting in excellent coverage throughout their homes. Positive feedback also mentions the benefits of WiFi 6 technology and the included lifetime internet security. While some users experienced connection issues, the majority reported positive experiences with minimal buffering or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,698 reviews
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good upgrade from the one I had good for gaming and streaming easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a two-story condo and this router works great!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for a short range . Still had bad connection in my living room. Maybe 50’ away from router . Recommend the erro instead. Works well.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Finesse626, Certainly, we understand your disappointment with the unit and we appreciate your feedback on it. We'd love nothing more than to improve your perception of our products and of course, our brand. You may also use the following as guidance regarding the concerns that you have. https://www.asus.com/support/FAQ/1030641/ I will be letting the related department know about this concern for continuous improvements to the product line. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference if you have any other questions. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great for easy or advanced setups

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the wizard, or page through advanced settings to customize your WiFi setup. Can use multiple together for a mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected to work. Signal is very good and I can reach out to next door neighbor's house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS replaces Spectrum's equipment. It works great and I no longer have to pay Spectrum $60/year for rental of their equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is awesome. ]>jhgfggggggggjjgfghhhhjiff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to Setup, Great Once it is Running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is truly AMAZING. However, setup was a major pain. Almost took it back. After multiple internet sites I figured out what was the problem. However, it was extremely difficult and unlcear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has improved streaming to my office. My streaming is no longer choppy. Now it's smooth. I had the Geek Squad install it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopeful but confused.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general I have been satisfied with the Asus products I have purchased over the last 15 years. I have had problems getting this to stream with my Chromecast from my desktop but not my mobile devices. Setup for some reason has been difficult.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Walter,

      We sincerely apologize for the issues you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2105047131-0040" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    A Vast Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woth the assistance and verification of a superb Best Buy expert this router is doing great work operating in the realm of 2.4 and 5.0 GPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the internets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Honestly my favorite thing is the ASUS router app, love the control you have over your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a router should.how long should a review be‽

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Secondary Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is an excellent router paired with my primary router to set up an ai mesh network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 4 antenna WIFI 6 Dual-Band Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-fi 6 router has great Wi_fi coverage. I am using this as a wired repeater mode. The Setup screen was easy to use to configure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have my router in my upstairs laundry room panel and the wifi signal all around our 3200 square foot home is great! No complaints so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ASUS - Wireless-AX3000 Dual-Band Wi-Fi Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - Wireless-AX3000 Dual-Band Wi-Fi Router, in black. It's a "good decent router;" I'd say for the most part. I kind of got idk, I believe that the word is, hustler at the store by the representative that sold this to me. He stated oh this "specific router", we have never had any problems with, its top rated In its class, it'll give you excellent service, & etc. The thing is.. it has to be in 1, here me out here, 1 specific spot, not any other in order to work on 2.4g & 5g. If moved or even tapped than it falls off of the 5g network & you than, have to retype in all of your passcode username & etc all over again. Ughhh... super annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no issue since bought. Many deviced around the houses, all connected and use almost at the same time and no internet crushes. Happy and sasyified!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Midrange Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this router... It's not top of the line but it is more than adequate for everything streaming and gaming and it didn't cost an arm and a leg.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AX is fine, but avoid for now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good router, but you are paying a premium for wireless 6 (ax) aside from a Few phones, a majority of your devices will support wireless 6 and you will see no improvement.

    No, I would not recommend this to a friend